Client Development Director Luxury Jobs
There are 7 client development director luxury positions currently open.
OTB Group
Senior Manager, CRM and Client Development
Diesel seeks a senior CRM and client development professional to lead the localization and implementation of the brand's global CRM strategy across North America. Reporting to the Managing Director, this role will elevate in-store and omnichannel client experiences while driving measurable improvements in engagement, acquisition, retention, and customer lifetime value. The successful candidate will champion a client-centric culture across the retail network through strategic clienteling practices, train and mentor store teams, execute regional CRM campaigns, and partner across Marketing, Retail, and E-commerce to deliver consistent excellence. With approximately 80% time spent in-store coaching teams and engaging clients directly, this position demands both strategic acumen and hands-on retail leadership.
Diesel seeks a Senior Manager, CRM and Client Development for its New York office to lead regional CRM strategy, drive clienteling excellence, and elevate the omnichannel customer experience across North America.
Neiman Marcus
Director, Sales Experience
The Director, Sales Experience oversees the client development team and selling programs at Neiman Marcus, driving sales adoption and team performance toward strategic goals. Based on-site at the store location and reporting to the General Manager, this leader creates a customer-focused sales environment aligned with Neiman Marcus standards while collaborating across departments—Client Development, Brand Experience, Restaurants, Merchants, and Regional teams—to execute store strategy. The role requires managing Group Selling Managers, communicating store vision, and supporting the GM in fulfilling strategic objectives and large-scale initiatives.
Neiman Marcus Director, Sales Experience role in Houston, TX—lead sales operations and client development teams. $114,706–$167,000 annually plus bonus.
Van Cleef & Arpels
Manager, Client Development
Van Cleef & Arpels seeks a Client Development Manager to lead the implementation of client strategy across the Canadian region's boutiques. This role encompasses rolling out corporate loyalty programs, translating regional directorial strategy into actionable initiatives, and supporting sales teams to enhance client outreach. The Manager will establish a service-oriented boutique environment, oversee CRM deployments, and measure their business impact through comprehensive analytics.
Van Cleef & Arpels seeks a Manager, Client Development in Toronto, Canada to lead regional client strategy and CRM initiatives.
Louis Vuitton
Client Director
As Client Director for Louis Vuitton's Midwest and Mid-Atlantic Region, this executive-level role oversees the development and execution of comprehensive client strategies across the territory. The successful candidate will lead a high-performing management team, drive client recruitment and retention initiatives, and maximize brand loyalty whilst ensuring seamless collaboration across all stakeholders. Reporting to the Regional Vice President and based in Chicago, this position plays a pivotal role in shaping the client experience and positioning the brand as the premier luxury destination within the region.
Louis Vuitton seeks Client Director for Midwest and Mid-Atlantic Region in Chicago. Lead regional client strategy and high-performing teams. Chicago, IL.
Kering
Group Head of Clienteling
Kering seeks a Group Head of Clienteling to lead the development and implementation of a global client engagement strategy across its portfolio of luxury houses. The role encompasses defining best-in-class clienteling frameworks, driving appointment-based selling initiatives, establishing performance metrics, and ensuring excellence in client experience across all touchpoints—digital, physical retail, and omnichannel environments. The successful candidate will collaborate cross-functionally with brand leadership, retail teams, CRM, merchandising, digital, and data organizations to accelerate client acquisition, increase retention and loyalty, and elevate lifetime value.
Kering seeks Group Head of Clienteling in Paris to lead luxury client strategy, drive acquisition and retention, and coordinate cross-brand engagement initiatives.
Montblanc
Director of Client Experience
Montblanc seeks a Director of Client Experience for its North America region, reporting to the Vice President of Retail. The role encompasses designing and executing comprehensive clientelling strategies that elevate the boutique experience, strengthen client relationships, and drive retail performance through one-to-one engagement. The successful candidate will partner cross-functionally with retail, training, marketing, and store leadership to optimize client acquisition, retention, and lifetime value, while leveraging data analytics and CRM tools to measure impact and coach teams toward consistent excellence.
Montblanc Director of Client Experience, New York. Lead clientelling strategy, data analytics, and retail team coaching across North America.
Chloé
Head of Client Development
The Head of Client Development oversees all aspects of the customer lifecycle at this luxury fashion maison, from acquisition and retention to loyalty and advocacy. Reporting to executive leadership, the role spans strategy development, CRM campaign execution, cross-functional collaboration with Merchandising and Image teams, regional team leadership, and optimization of client data ecosystems. The successful candidate will drive measurable business impact through compelling client experiences, data-driven decision-making, and performance management of global CRM teams.
Chloé, Paris | Head of Client Development – Lead global CRM strategy, client engagement, and data ecosystems in luxury fashion.