Client Care Specialist Luxury Jobs
There are 6 client care specialist luxury positions currently open.
Omega
After-Sales Advisor
OMEGA seeks a dedicated After-Sales Advisor for its Brisbane location to deliver exceptional service and technical guidance to clients regarding watch maintenance, warranty, and repair. The role requires a sophisticated professional with strong product knowledge and a commitment to upholding the brand's reputation for excellence in the luxury watch sector.
OMEGA After-Sales Advisor position in Brisbane. Provide expert warranty and servicing support to luxury watch clientele.
Louis Vuitton
Resolution Advisor, Client Services
Louis Vuitton seeks a Resolution Advisor to join its Client Services team in Irving, Texas. In this role, the successful candidate will manage escalated client concerns with professionalism and empathy, delivering one-call resolution whenever possible whilst serving as a trusted brand ambassador. Reporting to the Digital Resolutions Manager, this position offers the opportunity to elevate client experience through thoughtful feedback and cross-functional collaboration, upholding the Maison's service standards and commitment to excellence.
Louis Vuitton seeks a Resolution Advisor in Irving, Texas to manage escalated client concerns and deliver exceptional service recovery.
Omega
Customer Service Representative
OMEGA, a distinguished maison of the Swatch Group and world-leading watch manufacturer since 1848, seeks a Customer Service Representative to deliver exceptional client support at its flagship Fifth Avenue location in New York. The role combines sophisticated customer relations with product knowledge in luxury watchmaking, serving as a brand ambassador to clientele seeking guidance on OMEGA's Master Chronometer certified timepieces, heritage collections, and technical expertise. The successful candidate will ensure every interaction reflects OMEGA's commitment to excellence, precision, and innovation.
OMEGA Customer Service Representative role on Fifth Avenue, New York — join the world's leading watch manufacturer and luxury brand.
Richemont
Client Services Associate
The Client Services Associate at Cartier delivers an exceptional after-sales experience in the boutique, with primary responsibility for repair services and client care. The role encompasses Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance screening, documentation of client profiles and transactions, and seamless coordination between sales teams, workshops, and logistics partners to ensure every client feels supported and valued throughout their service journey.
Cartier Client Services Associate in Phuket, Thailand – luxury after-sales specialist managing repair services and KYC/AML compliance in a high-end boutique environment.
Chanel
Client Service Advisor
The Client Service Advisor serves as the primary point of contact for Chanel clients, addressing inquiries and needs across phone, WhatsApp, and email channels. This role combines product expertise with exceptional customer service delivery, requiring the ability to resolve client issues independently while maintaining luxury service standards. The position offers exposure to omni-channel client care operations, technology platforms, and cross-functional collaboration within a luxury goods environment.
Chanel Client Service Advisor role in Dubai, UAE. Join the luxury client care team handling inquiries across all channels.
Tiffany & Co.
Client Success Specialist
The Client Success Specialist will deliver exemplary after‑sales service for Tiffany & Co., acting as the primary contact for repairs, adjustments and escalations. The role requires preparing detailed estimates, meeting service level expectations for calls and emails, and partnering with repair, sales and logistics teams to resolve client requests.
Tiffany & Co. seeks a Client Success Specialist in Queens, NY to manage after‑sales service, repairs and client escalations.