After Sales Coordinator Luxury Jobs
There are 17 after sales coordinator luxury positions currently open.
Hermès
After Sales Service Supervisor
Hermès seeks an After Sales Service Supervisor for its South Coast Plaza boutique to manage customer‑owned merchandise, assess repair needs, coordinate repairs with Paris craftshops and vendors, and provide high‑touch client communication. This full‑time role requires technical judgement, meticulous documentation and regular client follow‑up.
Hermès — After Sales Service Supervisor in Costa Mesa, CA. Oversee customer repairs, coordinate with Paris ateliers and deliver exceptional after‑sales service.
Swatch
Customer Care Coordinator
Swatch seeks a temporary on‑site Customer Care Coordinator in Southampton to cover maternity leave. The role manages incoming customer enquiries, processes orders, returns and repair cases, maintains CRM records and liaises with logistics and retail teams.
Swatch is hiring a temporary Customer Care Coordinator (maternity cover) in Southampton, UK — on-site role handling customer enquiries, orders and after‑sales cases.
Van Cleef & Arpels
Customer Service Administrator
The Customer Service Administrator will manage order and after‑sales workflows for Van Cleef & Arpels in Geneva, maintaining CRM data, coordinating with boutiques and ateliers, and producing operational reporting to ensure exceptional client service.
Van Cleef & Arpels — CS Admin in Geneva: administer customer service operations, coordinate after‑sales and liaise with boutiques and ateliers.
Hermès
After‑Sales Client Coordinator
Permanent, full‑time role based in Bobigny reporting to the Head of After‑Sales Operational Activities. The coordinator supports stores on after‑sales cases, manages complex files end‑to‑end in the ERP, delivers performance reporting and provides training to improve service efficiency.
Hermès Sellier in Bobigny seeks an After‑Sales Client Coordinator to manage after‑sales operations, case resolution and store relations (full‑time).
Hermès
Sales & Service Support Executive
The Sales & Service Support Executive is accountable for back‑office management of customer services (aftersales, special requests, reservations), ensuring consistent quality follow‑up and monitoring service KPIs. The role also enforces internal control and till/stock procedures, supports store administration and acts as the store key‑user for service processes. Based at Hermès Takashimaya Singapore; five‑day week with rotational weekends, hours 10:00–19:30.
Hermès Singapore — Sales & Service Support Executive in Singapore (Takashimaya). Back‑office customer service, till and stock control, and store administration.
Richemont
Customer Service Coordinator — Projects, Facilities & Administration
The Customer Service Coordinator will manage after‑sales and client service workflows while coordinating projects and facility administration across Tokyo boutiques and offices. The role combines client escalation handling, vendor coordination, budget oversight and operational reporting to support seamless service delivery.
Richemont in Tokyo seeks a Customer Service Coordinator (Projects, Facilities & Administration) to support client services, projects and workplace operations.
Hermès
After Sales Service Supervisor
The After Sales Service Supervisor at Hermès Maison Madison (New York) manages receipt, assessment and orchestration of repairs for customer-owned merchandise across métiers, liaises with Paris craftshops and vendors, maintains client communications and ensures high-quality delivery of restored items.
Hermès — After Sales Service Supervisor in New York. Manage client repairs, coordinate with Paris ateliers, and deliver exceptional post‑sales service at Maison Madison.
Bvlgari
After-Sales Coordinator
Based in Bulgari's Ginza store and reporting to the Store Director, the After‑Sales Coordinator manages repair intake and end-to-end coordination with repair centres, providing timely estimates, status updates and high-standard customer service for watches, jewellery and leather goods.
Bulgari — After-Sales Coordinator in Tokyo (Ginza). Coordinate repairs, manage service intake and ensure exceptional client care for watches & jewellery.
Fendi
After Sales Engineer (maternity cover)
Based in Sesto Fiorentino (Florence), this temporary full‑time on‑site role covers maternity leave and manages after‑sales operations: coordinating Zone Referents, Customer Service and Production, driving quality follow‑up and delivering management reports.
Fendi is hiring an After Sales Engineer (maternity cover) in Florence, Italy — temporary on‑site role managing after‑sales operations, quality and customer service.
Moët Hennessy
Customer Service Specialist
Moët Hennessy is recruiting a Customer Service Specialist in Munich to manage Order‑to‑Cash and ensure on‑time order processing for Austria, Germany and Switzerland. The role requires EDI/SAP experience, strong stakeholder communication and fluency in French, German and English.
Moët Hennessy (LVMH) seeks a Customer Service Specialist in Munich to manage Order‑to‑Cash and customer service for DACH markets.
Hermès
Selling and Service Assistant
The Selling and Service Assistant at Hermès Palo Alto provides front and back of house support for POS, CRM and after‑sales operations, ensuring transaction accuracy and elevating the client experience. The role reports to the Operations Manager and collaborates closely with the sales and selling support teams.
Hermès — Selling and Service Assistant in Palo Alto, CA. Full‑time retail role supporting POS, stockroom, CRM and client service.
Richemont
Customer Care Coordinator
The Customer Care Coordinator will manage multichannel client enquiries and after‑sales cases, coordinate with ateliers, logistics and retail teams, maintain CRM accuracy and ensure timely resolution in line with service SLAs for Richemont in Grand Prairie, TX.
Richemont is hiring a Customer Care Coordinator in Grand Prairie, TX — manage multichannel client enquiries and after‑sales coordination for a leading luxury group.