After‑Sales Advisor Luxury Jobs
There are 7 after‑sales advisor luxury positions currently open.
Richemont
Aftercare Advisor
The Aftercare Advisor will manage after‑sales service cases for high‑value watches and jewellery in Richemont's New York operation, coordinating repairs, client communication and logistics to deliver timely, discreet and technically sound resolutions.
Richemont seeks an Aftercare Advisor in New York to manage after‑sales service and client care for watches and jewellery.
Galeries Lafayette
Customer Service Representative
Customer Service Representative based in Paris to provide high‑touch, multichannel support for a luxury fashion house. The role manages orders, returns and client enquiries while maintaining CRM records and liaising with stores and logistics.
Leading luxury house — Paris: Customer Service Representative delivering personalised client service across channels.
Audemars Piguet
Technical Advisor
A Hamburg‑based Technical Advisor role for a luxury maison, combining client consultations, technical product demonstrations and after‑sales coordination to drive sales and customer satisfaction. The position requires strong product knowledge, clienteling skills and retail experience within the luxury sector.
Confidential Luxury Brand — Technical Advisor in Hamburg. Client‑facing technical and after‑sales role for a leading luxury maison in Hamburg.
Rimowa
Client Services Advisor
Rimowa is hiring a bilingual (French/English) Client Services Advisor for its Long Island City support centre. The on‑site role supports ecommerce and after‑sales operations, using Salesforce and Genesys to manage repairs, fulfilment and omnichannel client enquiries. Compensation: $23–$26/hr.
Rimowa seeks a French‑speaking Client Services Advisor in Long Island City, Queens, NY — on‑site role supporting ecommerce and client care (USD $23–$26/hr).
Galeries Lafayette
Customer Service Representative
Permanent full‑time role in Paris handling client enquiries and after‑sales for a luxury Maison. The Customer Service Representative will manage multichannel communication, process orders and returns, maintain CRM records and resolve escalations to uphold the brand's high service standards.
Confidential luxury brand in Paris seeks a Customer Service Representative (full‑time) to manage client enquiries and after‑sales with impeccable service.
Richemont
Customer Service Associate
Customer Service Associate based in Düsseldorf responsible for delivering multichannel client support, managing orders and after‑sales cases, maintaining CRM accuracy and collaborating with retail and logistics teams to uphold Richemont’s luxury service standards.
Richemont is hiring a Customer Service Associate in Düsseldorf — deliver high‑touch client support and manage orders for a leading luxury maison.
Hermès
Sales and Service Support
Full‑time Sales and Service Support based in the Hermès boutique in Knokke‑Heist, responsible for cash operations, after‑sales administration, repair shipments, remote payment processing and customer follow-up. Requires 5+ years in sales/customer service and fluency in Dutch and English (French a plus).
Hermès Benelux Nordics seeks a Sales and Service Support in Knokke-Heist — full-time role managing cash, after‑sales and client follow-up.