Front Office, Concierge & Guest Experience Luxury Jobs – Page 7
There are 84 front office, concierge & guest experience luxury positions currently open.
Cheval Blanc
Assistant Reservations Manager
Cheval Blanc St-Tropez is recruiting an Assistant Reservations Manager to support the Reservations Manager in delivering tailored guest experiences, managing bookings and billing, and coordinating with operations. Requires hospitality diploma, Opera Cloud and Pack Office proficiency, fluent French and English, and 2+ years in luxury hotel reservations.
Cheval Blanc St-Tropez seeks an Assistant Reservations Manager in Saint-Tropez, France to support bespoke guest reservations and operations.
Prada
Team Manager
The Team Manager will supervise frontline operations at Bellagio, ensuring seamless guest service, managing shift teams, driving KPIs and resolving escalations. The role requires hands-on leadership in a luxury resort environment and close collaboration with cross-departmental managers.
Bellagio, Las Vegas — Team Manager role overseeing guest-facing operations and team leadership at an iconic luxury resort.
Cheval Blanc
Head of Reception
Lead the reception team at Cheval Blanc St‑Tropez, overseeing guest relations, daily front‑office operations, complaint resolution via Knowcross, staff development and administrative processes using Opera Cloud and 7Rooms.
Cheval Blanc St‑Tropez seeks Head of Reception in Saint‑Tropez, France — full‑time front office leadership role at the luxury hotel.
Chanel
Guest Relations
Chanel seeks a Guest Relations professional to deliver exemplary hospitality and embody the brand's refined world to boutique clientele in Fukuoka. The role encompasses welcoming and assisting both local and international guests, supporting store operations, and cultivating knowledge across the full range of Chanel offerings—including fashion, watches, fine jewelry, fragrances, cosmetics, and fine dining experiences. While primarily non-sales focused, the position includes an initial sales training period to develop comprehensive product knowledge and client engagement capabilities.
Chanel Guest Relations role in Fukuoka, Japan – luxury hospitality & client services.
Chanel
Guest Relations Specialist
Chanel seeks a Guest Relations Specialist to deliver exceptional hospitality at its Osaka boutique, welcoming international and local clientele and embodying the maison's world-class service standards. The role encompasses boutique operations support, environmental management, sales target contribution, and comprehensive product knowledge across fashion, timepieces, jewelry, fragrances, cosmetics, dining, and events. While primarily non-sales focused, the position includes an onboarding training period in sales operations.
Chanel Guest Relations Specialist position in Osaka, Japan. Deliver luxury hospitality across fashion, beauty, watches, and jewelry.
Richemont
Hospitality Ambassador
Richemont seeks a Hospitality Ambassador for its Cartier boutique in Kuala Lumpur to represent the Maison and deliver exceptional client experiences throughout the customer journey. The role involves managing client flow, communicating wait times, sharing brand storytelling, and responding promptly to client needs whilst upholding the prestigious Cartier image and service standards.
Cartier Hospitality Ambassador in Kuala Lumpur | Richemont | Luxury Boutique Client Experience Role
Richemont
Customer Service Associate
Richemont seeks a Customer Service Associate to support its boutique team in Düsseldorf, providing exceptional after-sales service to clientele and managing administrative operations within the repair and accessories department. The role encompasses customer support, inventory management, technical service work including polishing and watch band adjustments, and proactive complaint resolution in a prestigious luxury watch and jewelry environment.
Cartier seeks a Customer Service Associate in Düsseldorf, Germany for luxury watch and jewelry after-sales support in a 12-month fixed-term role.
Richemont
Client Experience Coordinator
Cartier seeks a Client Experience Coordinator to support boutique operations and elevate client engagement in Miami. The role executes the client experience strategy through appointment management, front-of-house hospitality, and operational support, ensuring seamless and memorable brand experiences while maintaining luxury standards across all touchpoints.
Cartier Client Experience Coordinator, Miami. Support luxury boutique operations and create exceptional client experiences in this long-term temporary assignment.
Chanel
Guest Relations Host
Chanel seeks an experienced Guest Relations Host to deliver an exceptional client experience within its Paris flagship boutique. This six-month renewable contract role serves as an ambassador for the House, welcoming clients with warmth and sophistication, coordinating appointments, narrating the brand's heritage, and ensuring impeccable boutique standards throughout the customer journey.
Chanel Guest Relations Host role in Paris. Six-month renewable contract delivering luxury client hospitality and boutique excellence.
Chanel
Customer Care Associate
Chanel seeks an enthusiastic and professional Customer Care Associate to represent the brand across its fashion, watches, jewelry, and beauty divisions. The role centers on delivering exceptional service through responsive handling of customer inquiries, product questions, service requests, and complaints via telephone and email. The Associate serves as a virtual boutique ambassador, building meaningful relationships through thoughtful, consistent engagement while maintaining service quality standards that exceed customer expectations.
Chanel Customer Care Associate in Seoul—represent the brand through exceptional customer service, handling inquiries and complaints across fashion, watches, and beauty divisions.
Chanel
Customer Care Associate
Chanel seeks an enthusiastic Customer Care Associate to join its customer service center, representing the brand across Fashion, Watches, and Jewelry divisions. This role serves as a virtual boutique ambassador, delivering exceptional customer experiences through thoughtful communication and timely resolution of inquiries, complaints, and service requests via phone and email. The associate will act as a liaison between call center and retail locations, ensure quality service delivery through accurate documentation, and escalate cases to relevant departments while maintaining the highest standards of customer care and brand integrity.
Chanel seeks Customer Care Associate in Seoul to handle customer inquiries and complaints for Fashion, Watches, Jewelry divisions.
Richemont
Boutique Concierge
A luxury boutique concierge position at Cartier Tokyo, where the successful candidate will serve as a brand ambassador greeting and hosting clients with exceptional hospitality. Primary responsibilities include managing client wait times using proprietary systems, guiding guests to appropriate sales associates, coordinating boutique operations, and assisting with sales-related tasks including gift wrapping and special care services. This role requires fluency in Japanese and English or Mandarin Chinese, with proficiency in Microsoft Office and preferably SAP and business intelligence systems.
Cartier Tokyo seeks a Guest Relations Associate to deliver exceptional hospitality managing client wait times and boutique operations. Full-time position requiring Japanese and English or Mandarin fluency.