Front Office, Concierge & Guest Experience Luxury Jobs – Page 5
There are 102 front office, concierge & guest experience luxury positions currently open.
Van Cleef & Arpels
Manager, Client Services
Van Cleef & Arpels seeks an experienced Manager, Client Services to oversee all jewelry and timepiece repair activities and lead the client services team at the New York headquarters. This pivotal role demands exceptional communication skills and a dedication to delivering an outstanding client experience, serving as the vital liaison between boutique teams, workshops, and headquarters to ensure impeccable, timely, and qualitative repair delivery.
Van Cleef & Arpels seeks Manager, Client Services in New York. Lead jewelry repair operations and client services team with $90K–$100K salary.
Louis Vuitton
Team Manager - Client Services
Louis Vuitton Services Europe seeks an inspiring and engaging Team Manager to support the CSC Manager in leading and developing a team of Client Advisors within the Client Service Center. The successful candidate will foster a positive, inclusive environment where Client Advisors feel supported, motivated, and empowered to deliver exceptional service aligned with Louis Vuitton's prestigious standards. This role encompasses team leadership, performance management, quality oversight, and strategic operational coordination across phone and digital channels.
Louis Vuitton Services Europe seeks a Team Manager for Client Services in Brussels to lead Client Advisors and drive luxury service excellence.
Cheval Blanc
Airport Ambassadeur
Cheval Blanc Seychelles seeks an Airport Ambassadeur to deliver bespoke arrival and departure experiences for guests at Seychelles International Airport. The role involves providing warm, personalized welcomes and farewells, managing airport and airline logistics in accordance with Cheval Blanc service standards, and serving as a liaison between the Maison and airport authorities. This position requires bilingual or multilingual proficiency to engage Cheval Blanc's international clientele seamlessly.
Airport Ambassadeur – Cheval Blanc Seychelles. Provide bespoke arrival/departure experiences for luxury hotel guests at Seychelles International Airport.
Cheval Blanc
Reservations Agent
Hotel Pitrizza, part of the prestigious Cheval Blanc collection, seeks an experienced Reservations Agent to join its dedicated reservations team. Reporting to the Reservations Manager, this temporary full-time position is central to delivering exceptional service from initial booking through guest departure. The successful candidate will manage reservations operations, resolve guest issues, and maintain the rigorous LQA quality standards that define the hotel's commitment to creating memorable experiences.
Cheval Blanc Hotel Pitrizza seeks Reservations Agent in Porto Cervo, Italy. Luxury hospitality role managing guest bookings and Front Office operations.
Purdey
Receptionist
Purdey, the world-renowned London-based purveyor of bespoke shotguns, rifles, and country clothing established in 1814, seeks a part-time receptionist to support front-of-house operations at The Royal Berkshire Shooting School. Reporting to the Operations Manager, the successful candidate will manage appointment scheduling, process customer payments, coordinate corporate events and competitions, and maintain the facility to the highest standards. This position operates exclusively on Saturdays (8:30 am–5:00 pm).
Purdey seeks a part-time Receptionist in Pangbourne for Saturday shifts at The Royal Berkshire Shooting School.
Richemont
Client Service Associate
Richemont seeks a Part-Time Client Service Associate to serve as the primary point of contact for luxury jewelry and watch aftersales services. This role owns the end-to-end client journey from intake to resolution, delivering seamless service experiences while maintaining brand standards and commercial alignment. The Associate will manage client communications, perform on-site quick services such as strap changes and bracelet sizing, and collaborate across boutique and workshop teams to ensure service excellence.
Cartier Client Service Associate (Part-Time) in Sydney, Australia – Deliver luxury aftersales service and manage client repair journeys for Richemont.
Hermès
Customer Advisor, Bilingual Dutch/English
Hermès seeks a bilingual Customer Advisor fluent in Dutch and English for its European e-commerce platform and customer relations center. The successful candidate will serve as the primary point of contact for end customers engaging with Hermès.com across 18 European countries, managing customer interactions across phone, email, and digital channels while providing exceptional service that reflects the luxury house's commitment to excellence. This role combines proactive sales development with responsive customer support, requiring fluency in multilingual communication and deep product knowledge within a collaborative, culturally diverse team environment.
Hermès Paris seeks bilingual Dutch/English Customer Advisor for European e-commerce customer relations center on fixed-term contract basis.
Rimowa
Customer Service Specialist
This role encompasses comprehensive after-sales service management for a luxury brand, with a focus on customer satisfaction through exceptional support and service excellence. The Customer Service Specialist will process post-purchase service requests, manage repair assessments, coordinate with internal teams, and handle customer inquiries via multiple channels while maintaining meticulous operational records and administrative accuracy.
Rimowa seeks Customer Service Specialist in Beijing to deliver after-sales support excellence for luxury travel goods.
Richemont
Client Service Associate
Richemont, a global leader in the luxury sector, seeks a Client Service Associate for its Sydney-based operations. The successful candidate will manage repair registration, generate repair cost estimates, and oversee final delivery processes for high-end jewelry, watches, and accessories. This role supports the heritage and craftsmanship values embodied by Richemont's prestigious Maisons.
Richemont Client Service Associate in Sydney—manage repair registrations and cost estimates for luxury jewelry and watches.
Loro Piana
Customer Service Intern
A six-month customer service internship with Loro Piana's Client Services team in Quarona. The intern will develop specialized competencies in customer service operations, learning to identify and address customer requests proactively, manage product inquiries, and support administrative operations including order management, data entry, invoicing, and refund processing. This position offers foundational experience in luxury customer relations and operational excellence within a heritage Italian fashion maison.
Loro Piana Customer Service Intern, Quarona, Italy — 6-month internship with luxury client services team. €800/month + benefits.
Jaeger LeCoultre
Client Experience Coordinator
Jaeger-LeCoultre seeks a Client Experience Coordinator to cultivate exceptional guest interactions and operational excellence at its New York boutique. The role combines hospitality services, client engagement support, and boutique operations, with responsibility for welcoming clients, managing appointment scheduling, assisting sales staff, organizing in-boutique events, and maintaining boutique standards. The successful candidate will leverage the Maison's 190-year heritage and watchmaking expertise to create personalized, refined experiences while ensuring seamless daily operations including inventory management and CRM data administration.
Client Experience Coordinator at Jaeger-LeCoultre, New York. Luxury boutique hospitality and operations role, $23–$25/hr. Full-time.
Cheval Blanc
Senior Majordome
Cheval Blanc Seychelles seeks a Senior Majordome to deliver exemplary hospitality and personalized service to distinguished guests in this ultra-luxury island resort. The role demands meticulous villa management, guest relations, and coordination with multiple departments to ensure every detail reflects Cheval Blanc's exacting standards. The successful candidate will combine refined service protocols, local knowledge, and genuine anticipation of guest needs within a full-service property featuring 52 villas, five dining venues, and comprehensive wellness facilities.
Cheval Blanc Seychelles seeks Senior Majordome. Luxury resort butler role in Mahé with full-time permanent position.