Front Office, Concierge & Guest Experience Luxury Jobs
There are 84 front office, concierge & guest experience luxury positions currently open.
Hermès
Server
The Server functions as an ambassador for the Hermès Vancouver boutique, delivering elevated guest experiences through impeccable beverage and refreshment service. The role encompasses preparing and presenting high-end coffee, tea, and light snacks with grace and precision, while maintaining the refined atmosphere and service standards befitting the luxury boutique environment.
Hermès Vancouver seeks a part-time Server to deliver premium beverage service in an ultra-luxury boutique environment. $20–$25/hr.
Kering
After Sales Front Office Support
Kering seeks an After Sales Front Office Support professional to deliver exceptional post-sale customer service in Scandicci, Italy. Reporting to the After Sales Manager, this role manages service tickets, evaluates technical issues, coordinates with repair centers, and ensures SLA compliance across a dynamic, multi-language, multi-brand environment. The successful candidate will combine strong customer orientation with operational excellence to enhance the customer experience within Kering's luxury portfolio.
After Sales Front Office Support at Kering in Scandicci, Italy. €26,000 annual salary, customer service role supporting luxury brand operations.
Van Cleef & Arpels
Customer Service Associate
Van Cleef & Arpels, a prestigious high jewelry maison, seeks a Customer Service Associate to manage after-sales service operations and support the sales team in a fast-paced luxury retail environment. Reporting to the Manager of Customer Service, the incumbent will handle product registration for repairs and maintenance, coordinate communications between service facilities and clients, and ensure accurate after-sales statistical reporting and inventory management.
Van Cleef & Arpels seeks Customer Service Associate in New York. Manage after-sales service, support sales team, $30–$32/hour.
Cheval Blanc
Guest Relations Officer
Cheval Blanc St-Barth, the third property in the Cheval Blanc collection since 2014, seeks a Guest Relations Officer to serve as an essential ambassador and facilitator of the guest experience. Positioned on Flamands Beach in Saint Barthélemy, this unique Caribbean palace features 61 oceanview and garden-view chambers, suites, and villas, complemented by La Cabane beach restaurant, the renowned Langosteria Italian fine dining establishment, and Cheval Blanc Spa offering exclusive Guerlain rituals. The successful candidate will personalize every aspect of the guest journey, anticipate needs with precision, and collaborate seamlessly with all departments to deliver sincere, elegant, and bespoke hospitality.
Guest Relations Officer at Cheval Blanc St-Barth, a luxury Caribbean palace. Full-time, fixed-term contract position on Saint Barthélemy.
Guerlain
Beauty Advisor – Skincare Specialist
Guerlain, the house of beauty since 1828, seeks a dedicated Beauty Advisor to represent the brand's values and provide exceptional client experiences at the Galeries Lafayette Bordeaux boutique. The candidate will deliver personalized skincare treatments, develop sales revenue, and embody the principles of luxury service excellence while applying Guerlain's proprietary protocols and methodologies.
Guerlain seeks Beauty Advisor – Skincare Specialist in Bordeaux, France. BTS Esthetics required, English mandatory. Fixed-term position at Galeries Lafayette.
Van Cleef & Arpels
Manager, Client Services
Van Cleef & Arpels seeks an experienced Manager, Client Services to oversee all jewelry and timepiece repair activities and lead the client services team at the New York headquarters. This pivotal role demands exceptional communication skills and a dedication to delivering an outstanding client experience, serving as the vital liaison between boutique teams, workshops, and headquarters to ensure impeccable, timely, and qualitative repair delivery.
Van Cleef & Arpels seeks Manager, Client Services in New York. Lead jewelry repair operations and client services team with $90K–$100K salary.
Louis Vuitton
Team Manager - Client Services
Louis Vuitton Services Europe seeks an inspiring and engaging Team Manager to support the CSC Manager in leading and developing a team of Client Advisors within the Client Service Center. The successful candidate will foster a positive, inclusive environment where Client Advisors feel supported, motivated, and empowered to deliver exceptional service aligned with Louis Vuitton's prestigious standards. This role encompasses team leadership, performance management, quality oversight, and strategic operational coordination across phone and digital channels.
Louis Vuitton Services Europe seeks a Team Manager for Client Services in Brussels to lead Client Advisors and drive luxury service excellence.
Cheval Blanc
Airport Ambassadeur
Cheval Blanc Seychelles seeks an Airport Ambassadeur to deliver bespoke arrival and departure experiences for guests at Seychelles International Airport. The role involves providing warm, personalized welcomes and farewells, managing airport and airline logistics in accordance with Cheval Blanc service standards, and serving as a liaison between the Maison and airport authorities. This position requires bilingual or multilingual proficiency to engage Cheval Blanc's international clientele seamlessly.
Airport Ambassadeur – Cheval Blanc Seychelles. Provide bespoke arrival/departure experiences for luxury hotel guests at Seychelles International Airport.
Cheval Blanc
Reservations Agent
Hotel Pitrizza, part of the prestigious Cheval Blanc collection, seeks an experienced Reservations Agent to join its dedicated reservations team. Reporting to the Reservations Manager, this temporary full-time position is central to delivering exceptional service from initial booking through guest departure. The successful candidate will manage reservations operations, resolve guest issues, and maintain the rigorous LQA quality standards that define the hotel's commitment to creating memorable experiences.
Cheval Blanc Hotel Pitrizza seeks Reservations Agent in Porto Cervo, Italy. Luxury hospitality role managing guest bookings and Front Office operations.
Purdey
Receptionist
Purdey, the world-renowned London-based purveyor of bespoke shotguns, rifles, and country clothing established in 1814, seeks a part-time receptionist to support front-of-house operations at The Royal Berkshire Shooting School. Reporting to the Operations Manager, the successful candidate will manage appointment scheduling, process customer payments, coordinate corporate events and competitions, and maintain the facility to the highest standards. This position operates exclusively on Saturdays (8:30 am–5:00 pm).
Purdey seeks a part-time Receptionist in Pangbourne for Saturday shifts at The Royal Berkshire Shooting School.
Van Cleef & Arpels
Senior Client Experience Executive
Van Cleef & Arpels seeks a Senior Client Experience Executive to deliver exceptional, personalized service across all touchpoints in a luxury high-jewelry salon setting. The role encompasses VIP appointment coordination, bespoke hospitality, event management, and daily salon operations while representing the Maison's heritage and craftsmanship to an exclusive clientele.
Van Cleef & Arpels Senior Client Experience Executive in Singapore—luxury salon role offering VIP service, event coordination, and career development.
Richemont
Client Service Associate
Richemont seeks a Part-Time Client Service Associate to serve as the primary point of contact for luxury jewelry and watch aftersales services. This role owns the end-to-end client journey from intake to resolution, delivering seamless service experiences while maintaining brand standards and commercial alignment. The Associate will manage client communications, perform on-site quick services such as strap changes and bracelet sizing, and collaborate across boutique and workshop teams to ensure service excellence.
Cartier Client Service Associate (Part-Time) in Sydney, Australia – Deliver luxury aftersales service and manage client repair journeys for Richemont.