Front Office, Concierge & Guest Experience Luxury Jobs
There are 81 front office, concierge & guest experience luxury positions currently open.
Cheval Blanc
Reservations Agent
Cheval Blanc St-Tropez seeks a Reservations Agent to craft bespoke experiences for guests by anticipating needs and delivering personalized service. The role involves rigorous reservation management aligned with Cheval Blanc and LQA standards, deep product knowledge of the property's 31 rooms, suites, and 2 villas, and meticulous administrative oversight from booking to deposit collection. The successful candidate will demonstrate absolute confidentiality and discretion while ensuring seamless coordination across departments to create unforgettable Mediterranean stays.
Reservations Agent at Cheval Blanc St-Tropez, France – luxury hospitality role managing guest experiences and bookings.
Officine Universelle Buly
Guest Host
Officine Universelle Buly, cited by The New York Times as "the world's chicest temple of beauty," seeks a Guest Host for an internship at its flagship Paris boutique. As part of the LVMH group, this prestigious maison combines 19th-century French refinement with contemporary global excellence. The successful candidate will embody the ceremonial elegance and meticulous service standards of the brand, welcoming an international clientele and animating the singular experience that defines Buly's universe of beauty and sophistication.
Officine Universelle Buly seeks Guest Host for Paris boutique. Internship role embodying French elegance and hospitality standards.
Louis Vuitton
Escalation Specialist
Louis Vuitton seeks an Escalation Specialist for its UK market digital team based in Brussels. The role demands a proactive problem-solver with exceptional composure and client-first sensibilities, responsible for managing complex escalations with professionalism while ensuring clients feel valued and supported. The successful candidate will serve as a bridge between internal teams and Client Advisors, driving service recovery efforts that reinforce the Maison's luxury standards while providing coaching, guidance, and mentorship to frontline staff on handling challenging interactions.
Louis Vuitton seeks an Escalation Specialist in Brussels to manage UK market escalations. Premium client support, hybrid role.
Richemont
Receptionist
Richemont is recruiting a Receptionist to serve as the first point of contact at its La Chaux-de-Fonds facility. The role encompasses welcoming visitors, managing telephone communications, coordinating appointments, and maintaining a premium reception environment befitting the luxury brand. The successful candidate will demonstrate exceptional professionalism, multilingual capability, and a commitment to delivering elegant guest experiences.
Richemont seeks a professional Receptionist in La Chaux-de-Fonds to manage visitor reception, communications, and administrative support.
Cheval Blanc
Reservations Intern
Cheval Blanc Saint-Tropez seeks a Reservations Intern to join its hospitality operations at this prestigious five-star property renowned for its three-star Michelin restaurant and luxurious Mediterranean setting. The intern will support the Reservations Manager in crafting bespoke guest experiences by anticipating needs, managing reservation workflows, and maintaining the highest quality standards. Responsibilities include rigorous reservation administration, coordination across departments, guest communication, and meticulous follow-through on all booking phases from inquiry to arrival.
Cheval Blanc Saint-Tropez seeks a Reservations Intern to support luxury hospitality operations in this five-star Mediterranean property.
Richemont
International Customer Service Watchmaker
Richemont seeks an experienced watchmaker to deliver international customer service support. The role combines technical horological expertise with multilingual client relations, addressing complex service inquiries and coordinating watch repairs and maintenance for a global clientele.
Richemont seeks an International Customer Service Watchmaker (Fixed-Term) in Plan-les-Ouates, Geneva. Technical expertise and multilingual support.
Richemont
Receptionist
Richemont seeks a Receptionist to provide maternity cover on a fixed-term contract at its London headquarters. The role encompasses greeting and welcoming visitors, managing phone enquiries, coordinating office administration, and ensuring a seamless first impression for clients and employees.
Richemont Receptionist (Maternity Cover) in London – Fixed-term contract supporting luxury headquarters operations.
Cheval Blanc
Internship Reception Ambassador
Cheval Blanc St-Tropez seeks an internship reception ambassador to embody the maison's standards of excellence, discretion, and precision throughout guest stays. The role encompasses both operational and administrative functions, from crafting personalized guest experiences and managing requests with acuity to maintaining comprehensive client records and coordinating across departments. Animated by a spirit of agility and collaboration, the successful candidate will enhance every touchpoint of the luxury hospitality experience in this Michelin-starred Mediterranean resort.
Internship Reception Ambassador at Cheval Blanc St-Tropez, France. Luxury hospitality internship in iconic Mediterranean resort.
LVMH
Customer Support Specialist
A luxury timepiece and jewelry company seeks an experienced and self-directed Customer Support Specialist to manage inbound inquiries, repair reception processing, and related administrative functions across multiple channels. The role requires extensive client interaction via phone and email, precision data entry into enterprise systems (SAP), and coordination with internal departments and Swiss headquarters. This position is ideal for service-oriented professionals with a track record in luxury hospitality or premium retail environments who possess strong communication skills and an innate understanding of affluent customer expectations.
LVMH Watches & Jewelry seeks an experienced Customer Support Specialist in Tokyo to manage phone and email inquiries, repair requests, and administrative operations.
Chanel
Hostess Intern
This internship offers an exceptional opportunity to develop hospitality expertise within the iconic Chanel brand environment. The Hostess Intern will serve as the gracious first point of contact for discerning clientele, managing guest reception with sophistication whilst coordinating with internal teams to ensure memorable brand experiences. Ideal for early-career professionals seeking to gain immersive exposure to luxury hospitality operations.
Chanel Hostess Intern position in Copenhagen, Denmark. Front-of-house support role welcoming guests to a luxury boutique environment.
Chanel
Welcomist
A temporary Welcomist position at Chanel's Milan location, responsible for providing exceptional first-impression service to clients and visitors. The role encompasses greeting, directing, and facilitating a seamless entry experience that reflects the maison's heritage of luxury and refinement.
Chanel Welcomist temporary position in Milan. Provide exceptional guest services and maintain a refined first-impression experience.
Cheval Blanc
Front-of-House Coordinator
Cheval Blanc Paris, an urban flagship property of the LVMH luxury hospitality group, seeks a Front-of-House Coordinator to serve as a key operational link between guest-facing teams and kitchen staff. The successful candidate will manage phone and in-person guest reception across food and beverage outlets, coordinate daily service briefings, and ensure seamless information flow throughout the property's world-class dining venues, including properties helmed by Michelin-starred chefs Arnaud Donckele and Maxime Frédéric. This role bridges hospitality excellence with administrative precision in a luxury urban hotel setting.
Cheval Blanc Paris seeks Front-of-House Coordinator in Paris, France. Luxury hospitality role managing guest reception and F&B operations coordination.