Front Office, Concierge & Guest Experience Luxury Jobs
There are 98 front office, concierge & guest experience luxury positions currently open.
Hermès
Student Assistant, Hosting & Client Service
Hermès, the renowned international family enterprise celebrated for French craftsmanship and luxury goods, seeks a committed and dynamic student assistant for its Vienna flagship boutique on a fixed-term contract lasting two years. This role encompasses customer reception and service support, retail-adjacent duties, guest hospitality, packaging assistance, and inventory management of packaging materials.
Hermès Vienna seeks a student assistant for hosting and client service, 20 hours weekly on a 2-year fixed contract. €1,169/month.
Louis Vuitton
Direct to Client Specialist
The Direct to Client Specialist handles client inquiries related to luxury goods care and repair services via phone, email, and video, maintaining Louis Vuitton's renowned standards of after-sales excellence. The role involves assessing product conditions against store documentation, processing repair workflows using JD Edwards, and resolving customer concerns with exceptional client-centric focus. Success requires achieving productivity and quality targets while adhering to Louis Vuitton's Customer Service Standards and Selling Ceremony protocols.
Louis Vuitton Direct to Client Specialist in Ontario, California. Full-time after-sales support role, $20–$24/hr, handling care and repair inquiries.
Chanel
After-Sales Service Assistant
Chanel seeks an After-Sales Service Assistant to provide comprehensive support to clients following product purchase. The role encompasses managing service inquiries, coordinating repairs and maintenance, and ensuring seamless communication between clients and technical departments to maintain the highest standards of luxury client care.
Chanel After-Sales Service Assistant in Zurich, Switzerland. Support clients with service requests, repairs, and maintenance.
Patek Philippe
Events and Administrative Assistant
Patek Philippe seeks an Events and Administrative Assistant to support the Commercial and Marketing division in orchestrating high-level events for salon clients, VIP partners, and distinguished clientele. The role encompasses logistics management, external vendor coordination, budgetary oversight, and internal communications while adhering strictly to project specifications and timelines. The successful candidate will manage all phases of event execution from client database management and invitation coordination through venue arrangement, catering liaison, and post-event follow-up.
Patek Philippe seeks Events and Administrative Assistant in Geneva. Coordinate luxury client events, manage logistics, and support Marketing division.
Cheval Blanc
Night Manager
Cheval Blanc Paris, a prestigious LVMH luxury hotel property featuring 72 rooms and suites with Michelin-starred restaurants, Dior Spa, and Rossano Ferretti salon, seeks a Night Manager to lead overnight operations. This role ensures operational excellence and exceptional guest experience during night hours by managing ambassador teams, coordinating interdepartmental services, and maintaining the maison's exacting service standards.
Cheval Blanc Paris seeks Night Manager to lead luxury hotel operations and guest services. Apply now for this LVMH hospitality leadership role in Paris.
Audemars Piguet
Technical Advisor
This Technical Advisor position manages customer repair inquiries and coordinates repair services for a luxury goods provider. The successful candidate will serve as the primary contact for customers seeking technical assistance, assess service requests, and facilitate seamless communication between customers and the technical repair department.
Technical Advisor role in Tokyo, Japan. Coordinate repairs and provide technical support to luxury customers.
Christian Dior
Reception Intern
Christian Dior Couture seeks a Reception Intern to support front office operations at the London Head Office for a six-month full-time placement. The role encompasses guest reception, visitor coordination, delivery management, office administration, and press courier logistics, working alongside the Executive Assistant to the General Manager.
Christian Dior Couture Reception Intern in London – six-month full-time placement supporting Head Office front office operations.
Saks Global
Customer Experience Manager
This Customer Experience Manager position is based in New York, Florida, and offers the opportunity to lead a dynamic customer service team within a luxury environment. The successful candidate will develop and execute customer experience strategies, oversee service operations, and drive continuous improvement in guest satisfaction and operational efficiency.
Customer Experience Manager role in New York, FL. Lead guest relations and service excellence initiatives.
Louis Vuitton
Client Relations & Experience Coordinator
A 3-month temporary contract role supporting the development, implementation, and management of a major luxury event. The coordinator will project-manage all aspects of the assets production process, including creative concepts, vendor sourcing, logistics, and food & beverage coordination, while ensuring adherence to brand guidelines and client experience standards.
Louis Vuitton Client Relations & Experience Coordinator role in Singapore; 3-month temporary event coordination position.
Glenmorangie
Operations Manager
Ardbeg House on the Isle of Islay seeks an Operations Manager to oversee day-to-day operations, elevate the luxury guest experience, and deputise for the General Manager. This full-time, on-site role demands active participation in service delivery, team supervision, and brand advocacy for one of Scotland's most acclaimed Islay single malts.
Ardbeg House Operations Manager on Isle of Islay, Scotland. Luxury hospitality role overseeing guest experience and team at prestigious whisky venue.
Cheval Blanc
Valet & Doorman
Hotel Pitrizza seeks an experienced Valet & Doorman to join its prestigious Front Office team, reporting directly to the Head Porter or Front Office Manager. This key position ensures a warm and impeccable welcome to guests from the moment of arrival through departure, providing comprehensive assistance with vehicle parking, luggage handling, and guest inquiries while maintaining the rigorous LQA quality standards that define Hotel Pitrizza's service excellence.
Hotel Pitrizza in Porto Cervo seeks an experienced Valet & Doorman to deliver premium guest services in luxury hospitality.
Saks Global
Restaurant Host
This Restaurant Host position offers the opportunity to be the first and lasting impression for guests at a prestigious dining establishment. The role encompasses greeting guests, managing the host stand and reservation system, coordinating with service and kitchen staff, and ensuring an exceptional front-of-house experience in a refined hospitality setting.
Restaurant Host role at luxury hospitality establishment in Dallas, Texas; greet guests, manage reservations, and oversee dining room flow.