Clienteling, CRM & VIP Relations Luxury Jobs – Page 7
There are 280 clienteling, crm & vip relations luxury positions currently open.
Tapestry
Email & SMS Manager (12‑month fixed‑term contract)
Coach is hiring an Email & SMS Manager on a 12‑month fixed‑term contract to lead email and SMS strategy across Europe. The role owns Cordial and Email on Acid relationships, multi‑market campaign planning, segmentation, A/B testing and vendor/budget management, reporting into Ecommerce/CRM leadership. Hybrid working from the Greater London corporate office.
Coach (Tapestry) seeks an Email & SMS Manager (12‑month FTC) in London to lead European retention strategy across email and SMS.
Hermès
Client Services Team Manager — E‑commerce
Fixed‑term position based in Paris managing a team of ~10 client advisors for Hermès.com Europe. Responsible for recruitment, coaching, KPI monitoring, dispute resolution and cross‑team coordination; reports to an E‑store manager. Trilingual French/English/Italian required.
Hermès — Client Services Team Manager, E‑commerce (Paris). Fixed‑term role managing ~10 client advisors; trilingual (FR/EN/IT) required.
Qeelin
Marketing Assistant, CRM
The Marketing Assistant, CRM will support the China Marketing & CRM Manager in executing CRM programs, managing client data and reporting, optimising client journeys and supporting loyalty/VIP initiatives across retail touchpoints in Shanghai.
Qeelin in Shanghai seeks a Marketing Assistant (CRM) to manage client data, loyalty initiatives and campaign performance for the luxury jewellery brand.
Chanel
Client Insights & Intelligence Manager
The Client Insights & Intelligence Manager will lead consumer research and market intelligence for Chanel Fashion across Hong Kong and Macau, converting quantitative and qualitative data into commercial actions, customer segmentation and CRM activations. The role partners closely with merchandising, retail operations and CRM to inform assortment, clienteling and marketing decisions.
Chanel is hiring a Client Insights & Intelligence Manager in Hong Kong SAR to lead fashion consumer research and analytics for Hong Kong & Macau.
Guerlain
Senior CRM Executive
Guerlain is recruiting a Senior CRM Executive in Hong Kong to manage loyalty programmes (Guerlain & You), lifecycle communications, clienteling events and Bee Gold app support. The role requires hands-on CRM campaign management, data-driven reporting and cross-functional coordination with Retail, Marketing and IT.
Guerlain seeks a Senior CRM Executive in Hong Kong (Hong Kong Island) to lead loyalty programmes, clienteling campaigns and CRM analytics for the luxury beauty maison.
Richemont
MCC Director
The MCC Director will lead the Seoul contact centre and omnichannel client services for Richemont, owning strategy, P&L, performance metrics and cross‑functional execution to elevate client satisfaction and operational efficiency.
Richemont is recruiting an MCC Director in Seoul to lead customer care and omnichannel client experience for its maisons.
Richemont
Client Relations Ambassador
Richemont is recruiting a Client Relations Ambassador in Singapore to manage and grow a portfolio of VIP clients, coordinate private appointments and deliver exemplary boutique service. The role requires proven luxury clienteling experience, commercial awareness and strong CRM skills.
Richemont seeks a Client Relations Ambassador in Singapore to manage VIP clients, appointments and CRM for its boutique network.
Groupe Les Échos-Le Parisien
B2B Digital Marketing & CRM Project Assistant
Internship supporting B2B subscriber acquisition for Les Echos Capital Finance: execute CRM and email campaigns, contribute to marketing automation journeys, assist event logistics and monitor portfolio performance.
Groupe Les Echos Le Parisien — Paris: B2B Digital Marketing & CRM Project Assistant (internship) supporting CRM, email campaigns, events and marketing automation.
Fendi
In-Store Stylist
FENDI is recruiting an In-Store Stylist based in Milan to elevate styling standards, grow Ready‑to‑Wear performance and deepen client relationships. The role delivers personalised consultations, manages a client portfolio, leverages CRM and omnichannel tools, and reports to the Store Manager with functional guidance from the Retail Head/Zone team.
FENDI seeks an In-Store Stylist in Milan to deliver personalised styling, drive Ready-to-Wear sales and develop client relationships.
Kering
Senior Client Advisor
Kering Signature seeks a Senior Client Advisor in Tokyo to lead client services and support brands on e‑commerce projects. The role owns KPI delivery, coaches a small team, handles escalations and drives personalised clienteling; fluency in Japanese and business English plus digital proficiency required.
Kering — Senior Client Advisor (Kering Signature) in Tokyo. Lead client services and e‑commerce initiatives; Japanese and business English required.
Hermès
Client Experience Manager
Lead the Canadian client experience strategy for Hermès: own CRM and clienteling standards, deliver bespoke client events and omnichannel initiatives, drive data/KPI analysis and support store teams. Based in Toronto; requires 8+ years retail experience and regional travel.
Hermès is hiring a Client Experience Manager in Toronto to lead CRM, clienteling and events across Canada (90–110K CAD).
LVMH
German-speaking Customer Advisor
LVMH Client Services is recruiting a German-speaking Customer Advisor in Neuilly‑sur‑Seine to manage multichannel client interactions, deliver personalised clienteling and drive sales. This hybrid, full-time CDI offers a €29k gross base, performance bonus and commissions.
LVMH Client Services in Neuilly‑sur‑Seine seeks a German‑speaking Customer Advisor (CDI, hybrid) — multilingual client-facing role.