Clienteling, CRM & VIP Relations Luxury Jobs – Page 5
There are 349 clienteling, crm & vip relations luxury positions currently open.
Louis Vuitton
Client Advisor, Client Services
Louis Vuitton seeks a highly motivated, bilingual Client Advisor to join its Client Service Center team in Irving, Texas, supporting the Canadian market. This on-site role delivers elevated service across phone, email, social media, and chat to French- and English-speaking clients, managing inquiries regarding product availability, transactions, shipping, and after-sales support. The successful candidate will lead French-language queue operations, mentor junior advisors, and embody the Maison's standards of excellence while achieving key performance indicators in sales, quality, and efficiency.
Louis Vuitton Client Advisor role in Irving, Texas, supporting Canadian market with bilingual French/English support. $22/hour starting rate.
Loro Piana
CRM Manager
The CRM Manager will lead customer relationship management strategy and client-centric initiatives across the Americas region for a luxury fashion house. This role bridges CRM, retail, client development, and VIC teams to drive acquisition, engagement, retention, and long-term client value through data-driven strategies and personalized client experiences. The successful candidate will translate client data into actionable business recommendations, oversee regional CRM program execution, mentor a CRM Associate Manager, and serve as a strategic business partner to retail, events, and headquarters teams.
Loro Piana seeks CRM Manager in New York to lead customer relationship management strategy across the Americas region, driving client acquisition, retention, and long-term value.
Loro Piana
Associate CRM Manager
The Associate CRM Manager will support CRM reporting, campaign execution, and client development initiatives across the Americas region. Working closely with CRM, VIC, Retail, and HQ teams, this role leverages client data and performance insights to support business objectives, inform client engagement strategies, and drive the achievement of key CRM priorities. Through reporting, analysis, and operational execution, the Associate CRM Manager identifies opportunities to strengthen client recruitment, retention, and long-term engagement.
Loro Piana seeks Associate CRM Manager in New York to drive client engagement and CRM analytics across the Americas region.
Van Cleef & Arpels
Customer Service Intern
Van Cleef & Arpels, a prestigious high jewelry maison with exceptional heritage, seeks a six-month full-time intern to join its Customer Service Department in Geneva. The candidate will support the Service Manager and three Project Leads in daily operations, coordinating customer experience improvements across global regions (US, Asia, Europe, Japan, Middle East). Responsibilities include content creation, data analysis, digital solution enhancement in collaboration with internal and external teams, meeting coordination, and promotion of customer service initiatives within the maison community.
Van Cleef & Arpels seeks a Customer Service Intern in Geneva for a 6-month full-time internship starting January 2027. English fluency and international commerce experience required.
Hermès
After-Sales Service Specialist
Hermès seeks an After-Sales Service Specialist for its flagship Faubourg Saint-Honoré boutique in Paris. This fixed-term, full-time position focuses on providing exceptional after-sales support and service to clients, ensuring the continued satisfaction and engagement with the maison's heritage products and commitment to excellence.
Hermès Paris: After-Sales Service Specialist (Fixed-Term) – Faubourg Saint-Honoré boutique. Luxury client support role.
Gucci
Senior Client Experience Manager
Reporting to the Client Engagement Director for South Asia and Pacific, this senior-level role drives the development, planning, and execution of curated client engagement events and experiences across the region. The position encompasses multi-market coordination of in-store and offsite activations tailored to distinct client segments, management of client recruitment initiatives through strategic partnerships, and oversight of event budgets and profitability. The successful candidate will combine strategic oversight with hands-on project management, ensuring each activation delivers exceptional client experiences whilst achieving revenue targets and strengthening brand loyalty.
Gucci Senior Client Experience Manager role in Singapore. Lead client engagement strategies and luxury events across South Asia & Pacific for a prestigious fashion house.
Omega
Customer Care Advisor
OMEGA seeks a Customer Care Advisor to deliver exceptional service and support to discerning clients worldwide. The successful candidate will manage customer inquiries, provide product guidance, and ensure seamless after-sales service for the brand's prestigious timepiece collection. This role serves as a critical touchpoint in maintaining OMEGA's reputation for excellence and customer-centric service.
OMEGA Customer Care Advisor in Bienne, Switzerland – deliver premium service for iconic luxury watches.
Bvlgari
CRM Data Analyst
Bulgari seeks a CRM Data Analyst to support Greater China Omnichannel operations from Shanghai. Reporting to the Digital CRM & Data Manager, this role encompasses CRM reporting and insights generation (40%), client data management and portfolio coordination (30%), communication task execution across SFOA and WeCom platforms (20%), and vendor and budget management (10%). The successful candidate will deliver monthly and weekly CRM reports, develop Power BI dashboards in collaboration with IT, manage client reassignment requests, coordinate omnichannel communications, and support cross-functional ad hoc reporting requirements.
Bulgari seeks a CRM Data Analyst in Shanghai to support Greater China omnichannel operations with reporting, data management, and client communications.
Loewe
Events Manager
LOEWE seeks an accomplished Events Manager to lead comprehensive CRM and branding initiatives in the Shanghai luxury market. This role encompasses strategic event planning and execution across cultural conversations, press presentations, and in-store experiences, requiring proficiency in budget management, vendor coordination, and cross-functional team leadership. The successful candidate will demonstrate mastery in transforming conceptual briefs into seamless, high-impact experiences whilst maintaining meticulous operational oversight and performance analysis.
LOEWE Events Manager position in Shanghai. Lead luxury brand events and experiential marketing initiatives with 5+ years' experience. Full-time on-site role.
LVMH
Trade Marketing & CRM Manager
The Trade Marketing & CRM Manager drives omnichannel sales growth and brand visibility for Bvlgari Parfums by executing strategic trade marketing across offline retail and e-commerce platforms. The role prioritizes maximizing channel performance, optimizing ROI, and creating seamless online-offline synergies to enhance sell-out while maintaining CRM data hygiene and supporting loyalty operations to enable broader marketing initiatives.
Trade Marketing & CRM Manager at Bvlgari Parfums, Shanghai. Drive omnichannel sales strategy and loyalty operations.
Loewe
Fashion Stylist
As a Fashion Stylist for Loewe in Beijing, this role centers on curating exceptional, highly personalized styling journeys for VIC and elite clientele. The position combines trusted consultancy, VIC client development, and in-store styling leadership, with responsibility for driving sales of elevated pieces, conducting private styling sessions, and elevating the team's styling expertise through mentorship and training.
Fashion Stylist at Loewe, Beijing — luxury styling role for VIC clientele with styling mentorship and brand expertise leadership.
Kenzo
Client Development Supervisor
The Client Development Supervisor manages all regional client development activities and CRM strategy execution for Kenzo in China. This role requires leadership across CRM strategy translation, client data quality and governance, and the coordination of clienteling initiatives and marketing activations designed to drive client acquisition, retention, and lifetime value. The successful candidate will combine advanced analytical capabilities with retail acumen and strategic collaboration across retail, marketing, and IT teams.
Kenzo seeks Client Development Supervisor in Shanghai to lead CRM strategy, client engagement, and data intelligence across the China market.