Clienteling, CRM & VIP Relations Luxury Jobs – Page 3
There are 349 clienteling, crm & vip relations luxury positions currently open.
Louis Vuitton
Client Services Advisor
Louis Vuitton seeks a Client Services Advisor for its Singapore office, responsible for delivering exceptional client support across inbound and outbound communications. The role encompasses managing inquiries via calls, emails, social media, and chat, while consulting with clients to understand their needs, tailor product solutions, and exceed planned KPIs including sales targets. This position requires a personable professional with strong empathy, communication skills, and the ability to anticipate client needs in a fast-paced luxury environment.
Louis Vuitton Client Services Advisor in Singapore – luxury customer service role with sales targets and client satisfaction focus.
OTB Group
Digital CRM Project Manager
Maison Margiela seeks a strategic Digital CRM Project Manager to define, deploy, and optimize the global CRM digital ecosystem, encompassing marketing automation, customer journey orchestration, personalization, data activation, and omnichannel performance measurement across proprietary digital channels. The role encompasses the development of a comprehensive global CRM content strategy that translates commercial priorities, product storytelling, and customer insights into bespoke digital experiences consistent with the luxury positioning of Maison Margiela, whilst driving customer engagement, retention, and lifetime value in collaboration with Marketing, Communication, Merchandising, Ecommerce, Media, Analytics, and Technology teams.
Maison Margiela seeks a Digital CRM Project Manager in Paris to lead global CRM strategy, marketing automation and customer engagement initiatives for the luxury fashion house.
Sephora
Senior Manager, Loyalty Marketing
Senior Manager driving loyalty marketing strategy and execution for Sephora at Kohl's, overseeing Beauty Insider member acquisition, engagement, retention, and promotional activities across retail and ecommerce channels. Leads cross-functional initiatives to enhance client lifetime value, manages loyalty program budgets, and ensures seamless integration of dual rewards strategies between Sephora and Kohl's partnerships.
Sephora seeks Senior Manager, Loyalty Marketing in remote US role, leading Beauty Insider strategy and Kohl's partnership ($113.9K–$151.6K).
Chanel
Senior Fashion Client Insight Manager
Chanel seeks an experienced Senior Fashion Client Insight Manager to lead client intelligence and data strategy across Fashion China. The role drives qualitative growth and long-term brand value through advanced analytics, actionable client insights, and cross-functional collaboration. Responsibilities include developing strategic insights to inform business priorities, providing regular data intelligence and reporting to key stakeholders, overseeing client data governance and BI infrastructure, and building a high-performing analytics team with emphasis on continuous learning and AI innovation.
Chanel Shanghai: Senior Fashion Client Insight Manager to lead client intelligence, analytics, and data governance across Fashion China with strategic impact on boutique performance.
Bvlgari
Senior Manager, Client Development
Senior Manager driving client recruitment, retention, and elevation across a multi-store region for a prestigious luxury watches and jewellery brand. The role centres on training store teams in luxury clienteling, CRM best practices, and targeted relationship-building strategies while managing KPI reinforcement, client outreach initiatives, and boutique activations to generate sustainable growth and exceptional client experiences.
Bulgari Senior Manager, Client Development in New York — Lead regional luxury client strategy with $155–$175K annual salary.
Chanel
Customer Care Intern
A 6-month internship within Chanel's Customer Care Europe team based in Paris, commencing in January 2027, coordinating customer service operations across Fashion and Watches & Fine Jewellery divisions. The intern will report to the Customer Care Project Manager and collaborate with Retail, Product Marketing, and After-Sales Service teams, as well as an external service provider, to ensure seamless client coordination and process optimization across European operations.
Chanel Customer Care Intern, Paris. 6-month internship coordinating Fashion and Watches & Jewellery customer service operations across Europe, January 2027.
Louis Vuitton
Assistant Project Manager, Omnichannel Care Experience
Louis Vuitton seeks an internship candidate to support the transformation of its omnichannel Care experience program. Reporting to the Care Experience Manager, the successful candidate will collaborate with retail and IT teams to implement customer journeys, contribute to the design and deployment of an in-store Care application revamp, analyze competitive benchmarks, and participate in Care service clustering initiatives.
Louis Vuitton internship for Assistant Project Manager, Omnichannel Care Experience in Paris 2nd. 6-month position starting September 2026.
Galeries Lafayette
VIC Ambassador
Groupe Galeries Lafayette seeks a VIC (Very Important Clients) Ambassador to serve as the primary point of contact for its most discerning clientele at the Prestige Concierge on Boulevard Haussmann. In this role, the candidate will welcome, accompany, and provide personalized assistance to VIC clients throughout their shopping journey, coordinating seamlessly with Personal Shoppers, sales teams, and support services. The Ambassador will ensure an exceptional, seamless, and confidential experience before, during, and after each visit by managing reservations, monitoring hospitality amenities, handling administrative follow-up, and serving as the orchestrator of the complete client journey.
VIC Ambassador at Groupe Galeries Lafayette, Paris — luxury concierge role offering personalised client experience, premium hospitality, and career growth in selective retail.
Richemont
Client Insights & Activation Manager
Richemont seeks a Client Insights & Activation Manager to drive client engagement and business impact in the Korea market by leveraging client data and strategic insights to formulate and execute effective activation strategies. This role requires strong commercial acumen, CRM expertise, and business intelligence capabilities to translate data into actionable client marketing initiatives, ensuring alignment with global Maison objectives and local market demands. The incumbent will collaborate closely with marketing, communications, commercial, and retail teams to own the Korea client agenda and translate client insights into strategic activations that drive regional business growth.
Richemont seeks a Client Insights & Activation Manager in Seoul to drive client engagement through data-driven strategies and CRM expertise in the luxury market.
Puig
Senior Clienteling Manager
Puig, a home of Love Brands spanning fragrance, fashion, makeup and skincare, seeks a strategic, commercially driven Senior Clienteling Manager to lead the evolution of clienteling across the UK market. This role will shape and deliver UK clienteling strategy, drive client acquisition, retention and loyalty, and elevate the quality of personalised client experiences across the full product portfolio. Working as a key bridge between strategy, technology, data and retail execution, the successful candidate will combine strong strategic thinking with a hands-on approach to building best-in-class clienteling practices.
Puig seeks Senior Clienteling Manager in London to lead UK clienteling strategy across Prestige, Niche and Skincare portfolios. Permanent role.
Richemont
Client Data & Intelligence Assistant Manager
Richemont seeks a Client Data & Intelligence Assistant Manager to establish the foundational client data architecture and analytical framework across the Korea market, translating raw client information into actionable business insights and campaign intelligence. The role bridges cross-functional teams and headquarters data functions, delivering data-driven analytics, audience targeting, and activation optimization while ensuring robust data hygiene and continuous process improvement.
Client Data & Intelligence Assistant Manager at Richemont in Seoul: Drive analytics and CRM strategy for luxury retail across Korea.
Van Cleef & Arpels
Assistant Client Experience Manager
Van Cleef & Arpels, a prestigious high jewelry maison, seeks an Assistant Client Experience Manager for its Hong Kong operations. The role bridges luxury retail and client hospitality, requiring the candidate to establish client treatment strategies, coordinate bespoke events and VIP experiences, implement gifting programmes, and monitor customer satisfaction metrics across boutique and digital channels. The position demands fluency in English, Cantonese, and Mandarin Chinese, combined with solid CRM expertise and luxury retail experience.
Van Cleef & Arpels seeks Assistant Client Experience Manager in Hong Kong. Lead luxury client hospitality, events, and CRM strategy.