Clienteling, CRM & VIP Relations Luxury Jobs – Page 3
There are 354 clienteling, crm & vip relations luxury positions currently open.
Burberry
Client Relations Team Leader
Burberry seeks a strategic leader to oversee a team of Client Relationship Advisors, cultivating a high-performing, client-centric culture rooted in luxury service excellence. The role demands expertise in team development, complex escalation management, and the delivery of concierge-style experiences that drive both client retention and commercial performance across all engagement channels.
Burberry seeks a Client Relations Team Leader in London to lead client advisors and drive luxury service excellence. English required; French, German or Italian preferred.
Loro Piana
Clienteling Digital Product Manager
Loro Piana seeks an experienced Clienteling Digital Product Manager to drive the development and evolution of the Maison's CRM and clienteling digital products. This role functions as the key business owner of CRM tools, partnering strategically with CRM, IT, Retail Operations, and regional teams to ensure clienteling solutions effectively empower Client Advisors in delivering exceptional client experiences whilst achieving business objectives. The successful candidate will own the digital product roadmap, translate business requirements into functional specifications, lead AI-powered capability development, and oversee tool adoption and continuous improvement initiatives across markets.
Loro Piana seeks a Clienteling Digital Product Manager in Milan, Italy to lead CRM and clienteling tool strategy and adoption across markets.
Christian Dior
Client Service Manager
Parfums Christian Dior seeks a Client Service Manager to lead customer experience strategy and operational excellence across international markets. This role encompasses the definition and optimization of client journeys, contribution to AI-driven service transformation, quality assurance, knowledge management, and team development within a multicultural environment.
Parfums Christian Dior seeks Client Service Manager in Neuilly-sur-Seine for customer experience optimization and operational excellence across international markets.
Louis Vuitton
CRM Internship Coordinator
Louis Vuitton seeks an internship coordinator to support the EMEA CRM team in Paris for six months starting January 2027. The role involves managing email campaign deployment across EMEA markets, ensuring compliance with brand guidelines, analysing local market requests, and supporting creative and analytical CRM projects. The intern will gain exposure to luxury brand operations across multiple European markets while developing skills in marketing automation platforms.
Louis Vuitton CRM Internship Coordinator role in Paris, France—coordinate email campaigns and support EMEA marketing strategy.
Fred
CRM Campaign Assistant & Data Analyst
FRED seeks a six-month internship candidate to support its CRM and Data Analytics team in Paris starting January 2027. The intern will manage one-to-many and one-to-one customer campaigns, coordinate newsletter production across multiple markets in French and English, implement personalized communications through clienteling tools, and analyze campaign performance using business intelligence platforms. This role encompasses competitive benchmarking, monthly reporting to leadership, and customer behavior insights analysis.
FRED internship: CRM Campaign & Data Analyst role in Paris. 6-month position supporting customer engagement, newsletters, and campaign analytics for luxury jewelry maison. January 2027 start.
Gucci
Client Development Manager
This senior role oversees clienteling strategy and execution across the retail network, driving consistent client development through store coaching, KPI management, and strategic planning. The Client Development Manager partners with retail leadership and global teams to strengthen store-level ownership of clienteling performance, optimise appointment productivity, and support top client retention and development initiatives.
Gucci Client Development Manager in Seoul: Lead clienteling strategy and store coaching across the retail network. Senior role requiring 10+ years luxury retail experience.
Sephora
Senior Marketing Manager, Mobile Messaging
Senior Marketing Manager overseeing Sephora's mobile messaging strategy across SMS, RCS, and App Push channels. The role involves managing a team, developing and executing a multi-year mobile roadmap, driving customer retention through personalized campaigns, and leading cross-functional initiatives that impact business performance and client experience. This remote position requires strategic oversight of campaign execution, testing and learning programs, and collaboration with technical operations teams.
Sephora seeks Senior Marketing Manager for Mobile Messaging in Remote role. Lead mobile strategy across SMS, RCS, App Push. $130,985–$174,325/year.
Byredo
Client Marketing Director
Byredo seeks an experienced Client Marketing Director to provide six-month maternity leave coverage. This role ensures continuity of global client marketing, CRM, and clienteling initiatives by guiding priorities, coordinating stakeholders, and supporting team execution in a fast-moving international luxury environment. The successful candidate will bring strategic structure, business acumen, and stakeholder alignment capabilities to this pivotal interim leadership position.
Byredo seeks Client Marketing Director for 6-month maternity cover in Paris. Lead global CRM and clienteling strategy.
Bvlgari
Marketing Specialist
Bulgari Italia seeks a Marketing Specialist to develop and execute marketing and communication initiatives for the Business Partners channel, including Franchisees and Wholesalers across Italy and Southern & Eastern Europe. The successful candidate will manage media plans, coordinate events, support visual merchandising activities, and ensure brand consistency across all channels while maintaining alignment with corporate strategies.
Bulgari Italia hiring Marketing Specialist in Rome, Italy. Manage business partner marketing campaigns across Europe with EUR 48k starting salary.
Miu Miu
Client Services Advisor
A Client Services Advisor for the Miu Miu Americas region, supporting omnichannel client interactions through phone, chat, email, and social media. This role is part of a dedicated call center team delivering luxury service whilst maximizing CRM system utilization and managing client relationships across all touchpoints, including post-sale inquiries, order resolution, and client retention strategies.
Miu Miu Client Services Advisor in New York – omnichannel luxury customer support role with CRM, phone, email, and chat.
Groupe Les Échos-Le Parisien
Customer Loyalty Project Coordinator
medici.tv, recognised globally as the leading classical music channel, seeks an internship candidate to support the Loyalty Department in optimising customer retention strategies and service excellence. The role encompasses customer service management via Zendesk, customer loyalty project execution, competitive analysis, e-reputation monitoring across third-party platforms, and cross-functional collaboration between customer feedback and technical teams.
medici.tv seeks Customer Loyalty Project Coordinator intern in Paris. Digital marketing internship supporting retention and customer service excellence.
Le Bon Marché
Digital Marketing Intern
Le Bon Marché Rive Gauche seeks a Digital Marketing Intern to support the Marketing Client department's CRM division. The intern will execute multichannel marketing campaigns (email, SMS, direct mail), coordinate across departments and luxury brands, and conduct competitive benchmarking and A/B testing. The role includes campaign analysis, reporting, and proficiency development in Adobe Campaign marketing automation platform, with a 6-month term beginning January 2026.
Digital Marketing Intern at Le Bon Marché Rive Gauche, Paris. 6-month CRM campaign management internship starting January 2026.