Clienteling, CRM & VIP Relations Luxury Jobs – Page 29
There are 354 clienteling, crm & vip relations luxury positions currently open.
Richemont
Client Relations Ambassador
Cartier seeks an experienced Client Relations Ambassador to represent the Maison across all customer contact channels—telephone, email, live chat, and social media. The successful candidate will handle client inquiries according to Cartier's Quality Standards, processing both service requests and sales inquiries while embodying the brand's identity and vision. This role requires exceptional communication skills, a passion for luxury customer service, and the ability to thrive in a dynamic, inclusive team environment.
Cartier Client Relations Ambassador in Sydney, Australia. Join Richemont's luxury team handling customer inquiries across multiple channels with career development opportunities.
Kering Eyewear
After Sales Specialist
Kering Eyewear seeks an After Sales Specialist based in Bridgewater, NJ to coordinate repairs, warranty and commercial returns for the North America region. The role requires 3–5 years' after-sales experience (optical eyewear preferred), strong Excel skills, familiarity with SAP and handling CRM claims. Compensation: $25–28/hr.
Kering Eyewear is hiring an After Sales Specialist in Bridgewater, NJ to manage repairs, warranty and returns for the NAM region ($25–28/hr).
Hermès
Hospitality Events Coordinator
Reporting to the Director of Client Events, the Hospitality Events Coordinator manages gifting programs, hospitality rollouts and vendor relationships to deliver elevated client experiences across the retail network. The role includes budget and invoice oversight, inventory management, event logistics and competitive research to support high-touch hospitality moments.
Hermès of Paris — Hospitality Events Coordinator in Manhattan, NY. Lead gifting, hospitality rollouts, vendor management and event logistics for client-facing programs.
Tapestry
Senior Manager, Customer Communications
Coach, part of the Tapestry portfolio of global fashion brands, is seeking a Senior Manager of Customer Communications to develop and execute omni-channel retention and loyalty strategies. The successful candidate will lead CRM and clienteling initiatives across email, SMS, direct mail, and in-store touchpoints, while partnering with digital, retail, and brand teams to deliver personalized customer experiences. This role requires 7+ years of CRM and retention marketing expertise, proficiency in platforms such as Salesforce Marketing Cloud or Adobe Campaign, and a demonstrated ability to drive customer lifetime value and repeat purchase metrics.
Coach seeks Senior Manager, Customer Communications in Tokyo. Lead CRM strategy & omni-channel loyalty programs. 7+ yrs experience required.
Chanel
Client Care Advisor
The Client Care Advisor serves as the first point of contact for client inquiries, delivering exceptional luxury service and support across all channels. This role complements Chanel's boutique operations by providing comprehensive client advisory, seamless issue resolution, and personalized assistance grounded in deep product knowledge and authentic client empathy. The position offers exposure to Chanel's dynamic omni-channel operations, advanced service platforms, and collaborative internal partnerships.
Chanel Client Care Advisor in Hong Kong: deliver exceptional luxury client service and support across channels. Full-time position.
Alfred Dunhill
CRM Manager
Alfred Dunhill seeks an experienced CRM Manager to design and execute sophisticated client experience strategies aligned with the brand's aesthetic. The role combines data-driven insights with creative sensibility to drive client lifetime value, leading clienteling efforts across retail channels. Reporting during a critical growth phase, the successful candidate will redefine CRM frameworks, optimize data infrastructure, and provide strategic support to retail staff whilst deepening engagement with the brand's most valuable clientele.
CRM Manager at Alfred Dunhill Tokyo—lead luxury client experience strategy with Salesforce and Power BI expertise.
Richemont
Clienteling and CRM Manager
Chloé seeks a Clienteling and CRM Manager based in Tokyo to drive customer engagement strategy and loyalty across Japan. Reporting to the Retail Director, the successful candidate will design and execute customer relationship activities—encompassing email campaigns, VIP events, personalized client treatments, and loyalty programs—while managing customer data, collaborating with boutiques and headquarters, and ensuring compliance with personal information protection regulations. This role requires analytical rigor, creative strategic thinking, and proven experience in luxury fashion clienteling.
Chloé (Richemont) seeks a Clienteling and CRM Manager in Tokyo to lead customer engagement, loyalty programs, and data-driven relationship strategies across Japan.
Van Cleef & Arpels
Client Insights Assistant Manager
Van Cleef & Arpels seeks a Client Insights Assistant Manager to drive data-driven CRM and Clienteling strategies for the Japan market. The position involves translating client database insights into actionable intelligence on purchase behaviour, seasonality, and nationality while managing data quality, CRM performance measurement, and client engagement initiatives. The successful candidate will collaborate cross-functionally to support client development, enhance data-driven decision-making, and maximize commercial opportunities aligned with Maison objectives.
Van Cleef & Arpels Tokyo seeks Client Insights Assistant Manager to drive CRM strategy and client analytics for Japan market.
Richemont
Client Advisor
Vhernier Client Advisor in Beverly Hills, reporting to the Boutique Manager. The role combines sales achievement with sophisticated client relationship management in a high-jewelry luxury setting. The successful candidate will cultivate new and nurture existing client relationships through expert storytelling and product knowledge, achieve monthly sales targets, manage CRM initiatives, and support daily boutique operations while maintaining brand standards.
Client Advisor at Vhernier Beverly Hills, Richemont. Join a luxury jewelry house and achieve sales targets while cultivating elite clientele through sophisticated relationship management.
Chanel
Boutique Client Engagement Specialist
Chanel seeks a Boutique Client Engagement Specialist to drive client-centric operations and elevate the brand experience in a boutique setting in Bangkok. The role bridges marketing strategy with on-the-ground execution, fostering long-term client loyalty through relationship development, CRM implementation, and data-driven performance analysis. The successful candidate will champion client engagement initiatives, support the Fashion Advisor team in relationship management, and manage gifting and experiential programs to strengthen client bonds.
Chanel seeks a Boutique Client Engagement Specialist in Bangkok to drive CRM strategy, foster client loyalty, and elevate the boutique experience.
Chanel
Customer Care Associate
Chanel seeks a Customer Care Associate to serve as the primary point of contact for client inquiries across omni-channel platforms. The role requires independent case handling, product knowledge, and relationship-building expertise to deliver an unsurpassed luxury experience while maintaining service standards and collaborating with boutique and internal teams.
Chanel Customer Care Associate in Seoul: deliver luxury client support across omni-channel platforms with product expertise and relationship-building skills.
Chanel
Marketing Client Assistant
Chanel seeks an accomplished Marketing Client Assistant for a nine-month alternance programme commencing September 2024 at a Paris flagship boutique. The successful candidate will support customer relationship management initiatives, digital experience tools, and event coordination while maintaining the house's legacy of excellence through contemporary retail practices.
Chanel seeks a Marketing Client Assistant for an alternance programme in Paris; CRM, retail, and event coordination experience preferred.