Clienteling, CRM & VIP Relations Luxury Jobs – Page 29
There are 349 clienteling, crm & vip relations luxury positions currently open.
Richemont
Client Advisor
Vhernier Client Advisor in Beverly Hills, reporting to the Boutique Manager. The role combines sales achievement with sophisticated client relationship management in a high-jewelry luxury setting. The successful candidate will cultivate new and nurture existing client relationships through expert storytelling and product knowledge, achieve monthly sales targets, manage CRM initiatives, and support daily boutique operations while maintaining brand standards.
Client Advisor at Vhernier Beverly Hills, Richemont. Join a luxury jewelry house and achieve sales targets while cultivating elite clientele through sophisticated relationship management.
Piaget
CRM Manager
Piaget seeks a strategic CRM Manager to lead the implementation of global customer relationship management initiatives across the Americas market. Reporting to the Head of Marketing & Communications, this position encompasses the development and execution of comprehensive clienteling strategies, customer acquisition and retention programs, and data-driven business development initiatives. The successful candidate will drive omnichannel customer experience excellence, manage CRM training and activation programs across retail and e-commerce channels, and deliver actionable insights through advanced analytics.
Piaget CRM Manager position in New York, USA: lead omnichannel customer relationship strategy for the Americas market. Salary $105k–$115k.
Chanel
Client Care Advisor
The Client Care Advisor serves as the primary point of contact for addressing client inquiries and needs, delivering a differentiated CHANEL experience across all channels. This role requires comprehensive product knowledge and exceptional advisory capabilities to support client satisfaction while collaborating with internal boutique teams and functional departments. Key responsibilities include proactive issue resolution, guided client navigation, accurate data handover to specialized teams, and execution of seasonal outbound engagement initiatives to maintain continuous brand dialogue with the clientele.
Chanel seeks a Client Care Advisor in Samutprakarn, Thailand to deliver exceptional customer service and build lasting client relationships across all channels.
Chanel
Boutique Client Engagement Specialist
Chanel seeks a Boutique Client Engagement Specialist to drive client-centric operations and elevate the brand experience in a boutique setting in Bangkok. The role bridges marketing strategy with on-the-ground execution, fostering long-term client loyalty through relationship development, CRM implementation, and data-driven performance analysis. The successful candidate will champion client engagement initiatives, support the Fashion Advisor team in relationship management, and manage gifting and experiential programs to strengthen client bonds.
Chanel seeks a Boutique Client Engagement Specialist in Bangkok to drive CRM strategy, foster client loyalty, and elevate the boutique experience.
Chanel
Customer Care Associate
Chanel seeks a Customer Care Associate to serve as the primary point of contact for client inquiries across omni-channel platforms. The role requires independent case handling, product knowledge, and relationship-building expertise to deliver an unsurpassed luxury experience while maintaining service standards and collaborating with boutique and internal teams.
Chanel Customer Care Associate in Seoul: deliver luxury client support across omni-channel platforms with product expertise and relationship-building skills.
Chanel
Marketing & VIP Events Intern
Chanel seeks an undergraduate or graduate intern to support the organization of international and local VIP events in Tokyo, delivering high-quality hospitality to clients from across the globe. The role encompasses logistics coordination—including transportation, accommodation, dining, and beauty services—market research support, and marketing team assistance to ensure guests experience excellence. The intern will manage client requests, support on-site event operations, and facilitate international guest relations.
Chanel Tokyo internship: support VIP events and marketing with logistics coordination and client engagement. 6–12 months.
Chanel
Marketing Client Assistant
Chanel seeks an accomplished Marketing Client Assistant for a nine-month alternance programme commencing September 2024 at a Paris flagship boutique. The successful candidate will support customer relationship management initiatives, digital experience tools, and event coordination while maintaining the house's legacy of excellence through contemporary retail practices.
Chanel seeks a Marketing Client Assistant for an alternance programme in Paris; CRM, retail, and event coordination experience preferred.
Chanel
Client Marketing Assistant
Chanel seeks a Client Marketing Assistant to support boutique operations in Paris, focusing on customer loyalty programs, digital customer experience tools, and event coordination. The successful candidate will manage CRM activities including customer segmentation and follow-ups, oversee digital tools deployment, coordinate boutique events, and analyze customer insights to drive sales performance.
Chanel is hiring a Client Marketing Assistant internship in Paris for July 2023. Support boutique operations with CRM, digital tools, and event coordination.
Chanel
Senior Client Journey Manager
The Senior Client Journey Manager is a strategic leadership role responsible for designing, delivering, and continuously elevating a seamless, locally relevant end-to-end client journey aligned with global and regional frameworks. This position pivots on executing client strategy to ensure every interaction is meaningful and personalised, directly contributing to the organisation's vision of delivering exceptional client experiences and sustaining long-term business success through omni-channel clientelling and digital transformation initiatives.
Chanel seeks a Senior Client Journey Manager in Shanghai to design and deliver exceptional, locally relevant client experiences aligned with global frameworks.
Chanel
Client Care Advisor
Join Chanel's Client Care team in Piscataway, New Jersey as a Client Care Advisor and become an integral part of delivering exceptional experiences that embody the House's timeless values. This role combines remote client engagement with strategic boutique collaboration, requiring the candidate to cultivate personalized client relationships across multiple contact channels while maintaining the highest luxury service standards. The successful advisor will develop deep product expertise, demonstrate proactive problem-solving capabilities, and serve as a liaison between remote client care operations and in-boutique teams to ensure seamless service delivery.
Chanel Client Care Advisor in Piscataway, NJ — deliver luxury client experiences remotely while partnering with boutique teams. $25–$30/hr.
Richemont
Direct-to-Client Communication Senior Planner
Richemont seeks a Direct-to-Client Communication Senior Planner to lead the planning, formulation, and execution of client-facing communication strategies aligned with organizational direction and overarching Maison objectives. The role requires deep proficiency in the Salesforce ecosystem and LINE platform, with the ability to extract actionable insights from client databases and orchestrate targeted activation campaigns that reach the right audience with the right message at the right time. As a tactical leader, the candidate will mentor junior staff, manage team workflows, drive operational efficiency, and serve as the critical liaison between team members and management.
Richemont Direct-to-Client Communication Senior Planner in Tokyo: lead CRM strategy, Salesforce & LINE platform expertise required.
Delvaux
Client & Events Manager
This role leads event planning, client relationship management, and retail training strategies for Delvaux boutiques across North America. The successful candidate will develop and execute comprehensive in-store events, trunk shows, and client communication campaigns to drive sales and enhance client engagement while aligning retail activation with merchandising and global brand strategies.
Delvaux Client & Events Manager position in New York City. Lead event planning, CRM strategy, and retail training to drive North American sales for this luxury leather goods house.