Clienteling, CRM & VIP Relations Luxury Jobs – Page 28
There are 349 clienteling, crm & vip relations luxury positions currently open.
Swatch
Customer Care Team Lead (Corporate)
Swatch Group seeks a Customer Care Team Lead to manage corporate after-sales support in Miami. The role directs a small team, owns escalations, monitors KPIs and drives process improvements across CRM and service operations.
Swatch — Miami, FL — Customer Care Team Lead (Corporate). Lead corporate customer service for Swatch Group in Miami.
Galeries Lafayette
Customer Service Representative
Join a luxury maison in Paris as a Customer Service Representative responsible for first‑line client care across phone, email and chat, order management, returns and CRM maintenance. The role requires a client‑centric mindset, strong communication skills and experience in premium retail or service environments.
Luxury maison — Paris — Customer Service Representative role delivering concierge‑level client care for a high‑end fashion brand.
Tiffany & Co.
Client Relations Manager
Tiffany & Co. is recruiting a Client Relations Manager in Singapore to lead clienteling strategy and elevate High Jewelry client experiences through personalised outreach, gifting and in‑store events. This role partners with regional and market leadership to drive VIP acquisition, engagement and commercial growth.
Tiffany & Co. seeks a Client Relations Manager in Singapore to lead clienteling and High Jewelry client experiences.
Richemont
Client Relations Ambassador
Cartier seeks an experienced Client Relations Ambassador to represent the Maison across all customer contact channels—telephone, email, live chat, and social media. The successful candidate will handle client inquiries according to Cartier's Quality Standards, processing both service requests and sales inquiries while embodying the brand's identity and vision. This role requires exceptional communication skills, a passion for luxury customer service, and the ability to thrive in a dynamic, inclusive team environment.
Cartier Client Relations Ambassador in Sydney, Australia. Join Richemont's luxury team handling customer inquiries across multiple channels with career development opportunities.
Galeries Lafayette
Customer Service Representative
Permanent full‑time role in Paris handling client enquiries and after‑sales for a luxury Maison. The Customer Service Representative will manage multichannel communication, process orders and returns, maintain CRM records and resolve escalations to uphold the brand's high service standards.
Confidential luxury brand in Paris seeks a Customer Service Representative (full‑time) to manage client enquiries and after‑sales with impeccable service.
Officine Panerai
Senior Client Advisor
Panerai, the storied Italian watchmaking maison founded in 1860 and now part of the Richemont Group, seeks a Senior Client Advisor to drive customer engagement and sales in Taipei. This role combines sophisticated customer relationship management with proactive business development, requiring the incumbent to develop comprehensive contact plans, lead product launch communications, manage client inquiries, and cultivate new relationships through trade shows and referral networks. The position demands expertise in consultative selling, CRM system proficiency, and a deep command of the brand's distinctive fusion of Italian heritage and Swiss horological excellence.
Panerai seeks Senior Client Advisor in Taipei to drive luxury watch sales and customer relationship management with consultative expertise.
Kering Eyewear
After Sales Specialist
Kering Eyewear seeks an After Sales Specialist based in Bridgewater, NJ to coordinate repairs, warranty and commercial returns for the North America region. The role requires 3–5 years' after-sales experience (optical eyewear preferred), strong Excel skills, familiarity with SAP and handling CRM claims. Compensation: $25–28/hr.
Kering Eyewear is hiring an After Sales Specialist in Bridgewater, NJ to manage repairs, warranty and returns for the NAM region ($25–28/hr).
Hermès
Hospitality Events Coordinator
Reporting to the Director of Client Events, the Hospitality Events Coordinator manages gifting programs, hospitality rollouts and vendor relationships to deliver elevated client experiences across the retail network. The role includes budget and invoice oversight, inventory management, event logistics and competitive research to support high-touch hospitality moments.
Hermès of Paris — Hospitality Events Coordinator in Manhattan, NY. Lead gifting, hospitality rollouts, vendor management and event logistics for client-facing programs.
Chanel
Client Care Advisor
The Client Care Advisor serves as the first point of contact for client inquiries, delivering exceptional luxury service and support across all channels. This role complements Chanel's boutique operations by providing comprehensive client advisory, seamless issue resolution, and personalized assistance grounded in deep product knowledge and authentic client empathy. The position offers exposure to Chanel's dynamic omni-channel operations, advanced service platforms, and collaborative internal partnerships.
Chanel Client Care Advisor in Hong Kong: deliver exceptional luxury client service and support across channels. Full-time position.
Alfred Dunhill
CRM Manager
Alfred Dunhill seeks an experienced CRM Manager to design and execute sophisticated client experience strategies aligned with the brand's aesthetic. The role combines data-driven insights with creative sensibility to drive client lifetime value, leading clienteling efforts across retail channels. Reporting during a critical growth phase, the successful candidate will redefine CRM frameworks, optimize data infrastructure, and provide strategic support to retail staff whilst deepening engagement with the brand's most valuable clientele.
CRM Manager at Alfred Dunhill Tokyo—lead luxury client experience strategy with Salesforce and Power BI expertise.
Richemont
Clienteling and CRM Manager
Chloé seeks a Clienteling and CRM Manager based in Tokyo to drive customer engagement strategy and loyalty across Japan. Reporting to the Retail Director, the successful candidate will design and execute customer relationship activities—encompassing email campaigns, VIP events, personalized client treatments, and loyalty programs—while managing customer data, collaborating with boutiques and headquarters, and ensuring compliance with personal information protection regulations. This role requires analytical rigor, creative strategic thinking, and proven experience in luxury fashion clienteling.
Chloé (Richemont) seeks a Clienteling and CRM Manager in Tokyo to lead customer engagement, loyalty programs, and data-driven relationship strategies across Japan.
Van Cleef & Arpels
Client Insights Assistant Manager
Van Cleef & Arpels seeks a Client Insights Assistant Manager to drive data-driven CRM and Clienteling strategies for the Japan market. The position involves translating client database insights into actionable intelligence on purchase behaviour, seasonality, and nationality while managing data quality, CRM performance measurement, and client engagement initiatives. The successful candidate will collaborate cross-functionally to support client development, enhance data-driven decision-making, and maximize commercial opportunities aligned with Maison objectives.
Van Cleef & Arpels Tokyo seeks Client Insights Assistant Manager to drive CRM strategy and client analytics for Japan market.