Clienteling, CRM & VIP Relations Luxury Jobs – Page 27
There are 354 clienteling, crm & vip relations luxury positions currently open.
Chanel
Client Service Advisor
The Client Service Advisor serves as the primary point of contact for Chanel clients, addressing inquiries and needs across phone, WhatsApp, and email channels. This role combines product expertise with exceptional customer service delivery, requiring the ability to resolve client issues independently while maintaining luxury service standards. The position offers exposure to omni-channel client care operations, technology platforms, and cross-functional collaboration within a luxury goods environment.
Chanel Client Service Advisor role in Dubai, UAE. Join the luxury client care team handling inquiries across all channels.
Kering
Group Head of Clienteling
Kering seeks a Group Head of Clienteling to lead the development and implementation of a global client engagement strategy across its portfolio of luxury houses. The role encompasses defining best-in-class clienteling frameworks, driving appointment-based selling initiatives, establishing performance metrics, and ensuring excellence in client experience across all touchpoints—digital, physical retail, and omnichannel environments. The successful candidate will collaborate cross-functionally with brand leadership, retail teams, CRM, merchandising, digital, and data organizations to accelerate client acquisition, increase retention and loyalty, and elevate lifetime value.
Kering seeks Group Head of Clienteling in Paris to lead luxury client strategy, drive acquisition and retention, and coordinate cross-brand engagement initiatives.
Louis Vuitton
Client Advisor - Client Services
Louis Vuitton seeks a Client Advisor for its Client Services team to deliver exceptional support to the brand's esteemed clientele across phone, email, social media, and chat channels. The role requires 3–5 years of customer service experience in a luxury retail setting, strong multilingual capabilities (English, French, and/or Spanish preferred), and demonstrated ability to build lasting client relationships while achieving sales targets. The position offers a starting hourly rate of $20 with comprehensive benefits including medical, dental, vision, disability coverage, paid time off, and employee discounts.
Louis Vuitton Client Advisor - Client Services in Irving, TX. Join the luxury brand's Client Services team delivering exceptional support across multiple channels. Starting at $20/hr.
Audemars Piguet
CRM Coordinator
Reporting to the Retail Manager and collaborating closely with the retail team, the CRM Coordinator will drive customer engagement and optimize CRM performance for this prestigious watchmaker. Responsibilities include managing and maintaining the CRM database with high data integrity standards, developing CRM strategies to enhance customer retention, analyzing customer insights to support sales initiatives, and monitoring system performance for continuous improvement.
Audemars Piguet seeks CRM Coordinator in Madrid, Spain. Drive customer engagement, manage CRM database, and optimize retail performance. Full-time role.
Kenzo
PR Relations Internship Assistant
This six-month internship within Kenzo's Marketing and Communications department offers exposure to high-end fashion public relations operations. The role combines VIP relations coordination, press office support, event logistics, and product placement campaign assistance, with particular focus during Paris Fashion Week activities.
Kenzo Paris internship: 6-month PR Relations Assistant role in VIP relations and press coordination. Apply now.
Kering Eyewear
After-Sales Specialist
Kering Eyewear seeks an After-Sales Specialist to support North American operations by coordinating repairs, warranty, and commercial returns flows in collaboration with logistics, customer service, and sales teams. The role requires ensuring compliance with corporate policies while delivering excellence in service delivery and managing warranty claims through CRM systems. The successful candidate will drive process improvements, guarantee quality standards, and provide technical eyewear support to internal and external customers.
Kering Eyewear After-Sales Specialist in Bridgewater, NJ – warranty, repairs, and returns coordination for luxury eyewear.
Kering
Senior Client Advisor
Kering Signature seeks a Senior Client Advisor in Tokyo to lead client services and support brands on e‑commerce projects. The role owns KPI delivery, coaches a small team, handles escalations and drives personalised clienteling; fluency in Japanese and business English plus digital proficiency required.
Kering — Senior Client Advisor (Kering Signature) in Tokyo. Lead client services and e‑commerce initiatives; Japanese and business English required.
Tapestry
Associate Manager, Community
Coachtopia — Coach’s circularity-driven sub-brand — is hiring an Associate Manager, Community to execute global creator and community strategy. The role manages creator partnerships end-to-end, coordinates cross-functional storytelling, tracks budgets and KPIs, and surfaces cultural insights to expand relevance and engagement.
Coach (Tapestry) in New York seeks an Associate Manager, Community (Coachtopia) to lead creator partnerships and community strategy.
Hermès
Client Advisor
Fixed‑term (10‑month) Client Advisor role reporting to the CRC Manager at Hermès Korea. The hire will manage client enquiries via phone, messenger and email, process e‑commerce orders in the back office, handle after‑sales requests and participate in regular brand training.
Hermès Korea seeks a Client Advisor in Seoul (10‑month contract) to manage client enquiries and e‑commerce back‑office sales via phone, messenger and email.
Richemont
CRM & Client Development Analyst
Richemont seeks a CRM & Client Development Analyst to support client-centric growth and retention strategies across the Americas region. Based in New York City, this role bridges Commercial, Marketing, and Client Experience functions, leveraging data-driven insights to enhance CRM performance, optimize client engagement, and support long-term client development across the luxury retail network. The analyst will ensure data integrity, execute targeted CRM initiatives, and shape personalized client journeys to elevate boutique performance and deliver a best-in-class luxury client experience.
Richemont seeks CRM & Client Development Analyst in New York. Drive client engagement, data analytics, and CRM strategy across Americas luxury retail network.
Christian Dior
Client Service Team Leader
Lead and develop the Client Service Advisors at Christian Dior Couture's EMEA Client Service Center in Paris, driving customer satisfaction and service revenue. The role requires strong people management, commercial acumen and cross-functional collaboration; CDI full-time with hybrid working after training.
Christian Dior Couture seeks a Client Service Team Leader in Paris to lead the EMEA Client Service Center; full-time, hybrid opportunity.
Sephora
Marketing Intern — CRM (ASPIRE Program)
Sephora SEA seeks a Marketing Intern for the ASPIRE 6‑month programme (July–December 2026) in Singapore. The role focuses on CRM — optimising email and app push journeys, improving contactability, executing Test & Learn experiments and delivering measurable commercial impact. Hybrid working modality.
Sephora SEA — Marketing Internship (CRM) in Singapore, July–Dec 2026. 6‑month ASPIRE programme focused on customer journeys, app push and retention.