Clienteling, CRM & VIP Relations Luxury Jobs – Page 26
There are 349 clienteling, crm & vip relations luxury positions currently open.
Galeries Lafayette
Client Services Associate
A Paris-based luxury fashion maison seeks a Customer Service Representative to manage client enquiries, process orders and resolve complaints while preserving exceptional service standards. The role demands meticulous record-keeping, product knowledge and the ability to serve high-value clientele.
Confidential luxury brand in Paris hiring a Customer Service Representative — deliver personalised client care for a premier fashion maison.
Galeries Lafayette
Back Office Tax-Refund Customer Advisor
The Back Office Tax-Refund Customer Advisor will manage détaxe operations for an international luxury retailer, validating claims, liaising with boutiques and third-party providers, and resolving customer enquiries while ensuring regulatory compliance.
Luxury retailer — Paris: Back Office Tax-Refund Customer Advisor role handling détaxe processing and customer queries.
Richemont
Europe Client Relationship Manager
Vacheron Constantin, the world's oldest watchmaker in continuous production since 1755, seeks a Europe Client Relationship Manager to drive qualitative high-value sales of exceptional timepieces and Les Cabinotiers creations across the region. Based at the Manufacture in Plan-les-Ouates, Geneva, this role involves developing and managing VIC/VVIC/UHNWI client portfolios, orchestrating bespoke hospitality experiences, recruiting new high-net-worth clients, and fostering strategic partnerships across European markets. The position is pivotal in elevating the Maison's reputation and desirability within the region through sophisticated client engagement and cross-functional collaboration.
Vacheron Constantin Geneva seeks Europe Client Relationship Manager to manage VIC/VVIC clients and drive high-value watch sales across the region.
Swatch Group
Customer Service Specialist
The Customer Service Specialist will deliver premium client support for Swatch Group’s brands from the Miami office, handling inquiries, after‑sales cases, order tracking and coordination with technical service centres. The role requires strong customer orientation, meticulous recordkeeping and effective cross‑functional collaboration.
Swatch Group is hiring a Customer Service Specialist in Miami, USA to manage client inquiries and after‑sales support for its watch brands.
Montblanc
Director of Client Experience
Montblanc seeks a Director of Client Experience for its North America region, reporting to the Vice President of Retail. The role encompasses designing and executing comprehensive clientelling strategies that elevate the boutique experience, strengthen client relationships, and drive retail performance through one-to-one engagement. The successful candidate will partner cross-functionally with retail, training, marketing, and store leadership to optimize client acquisition, retention, and lifetime value, while leveraging data analytics and CRM tools to measure impact and coach teams toward consistent excellence.
Montblanc Director of Client Experience, New York. Lead clientelling strategy, data analytics, and retail team coaching across North America.
Neiman Marcus
Personal Stylist Assistant
The Personal Stylist Assistant supports assigned Personal Stylists in delivering high-touch client experiences by managing appointments, POS transactions, post-appointment follow-up and digital selling tasks. The role requires retail experience, strong organizational skills and the ability to work a flexible schedule on-site and online.
Neiman Marcus in Chicago seeks a Personal Stylist Assistant. Hourly $17.90–$22.39. Support stylists with appointments, clienteling and digital selling.
Richemont
Client Data & Insights Analyst
The Client Data & Insights Analyst supports client data projects and daily activities for Cartier North America, serving as a subject matter expert responsible for maintaining the client database, generating reporting, and communicating business recommendations. Reporting to the Senior Manager of Client Data and Insights, the role combines data governance, KPI analysis, and cross-functional collaboration to drive client loyalty and acquisition through analytics and insights.
Client Data & Insights Analyst at Cartier in New York. Support client data projects and deliver analytics for luxury retail operations.
Chanel
Boutique Client Engagement Expert
Chanel seeks a Boutique Client Engagement Expert to drive client understanding and manage engagement strategies at boutique level. The role bridges Marketing and CEM teams with boutique staff, leveraging client intelligence to identify new relationship opportunities and foster long-term client connections. The successful candidate will champion a philosophy of selling style and dreams rather than products, whilst executing CEM initiatives with precision and fostering a client-centric culture among sales associates.
Chanel Boutique Client Engagement Expert in Macao S.A.R. – lead luxury retail CEM strategy, client intelligence analysis, and clienteling initiatives.
Swatch
Customer Care Coordinator
Swatch seeks a temporary on‑site Customer Care Coordinator in Southampton to cover maternity leave. The role manages incoming customer enquiries, processes orders, returns and repair cases, maintains CRM records and liaises with logistics and retail teams.
Swatch is hiring a temporary Customer Care Coordinator (maternity cover) in Southampton, UK — on-site role handling customer enquiries, orders and after‑sales cases.
Christian Dior
Customer Service Center Team Leader
Christian Dior Couture is hiring a Customer Service Center Team Leader based in Seoul to lead and develop a high-performing client service team, resolve complex customer cases, and deliver KPI-driven sales and service outcomes. The role requires luxury customer-service experience, people leadership, shift availability and strong MS Office proficiency.
Christian Dior Couture in Seoul seeks a Customer Service Center Team Leader to lead client service operations and drive KPI performance.
Neiman Marcus
Selling Advisor
Neiman Marcus seeks a Selling Advisor for the Gift Galleries in Dallas to deliver high-touch styling and omni-channel selling. The onsite, full-time role focuses on client cultivation, digital outreach and achieving individual sales and wardrobing targets with $10–$25/hr pay range.
Neiman Marcus is hiring a Selling Advisor - Gift Galleries in Dallas, TX. Onsite full-time retail role, $10–$25/hr.
Bvlgari
Store CRM Manager
Lead in-store CRM and clienteling for Bulgari’s Shanghai boutique: manage CRM campaigns, client portfolios, personalised gifting and events, optimise CRM tools and train the sales team to elevate VIP engagement.
Bulgari — Store CRM Manager in Shanghai. Lead clienteling, CRM campaigns and boutique client experience for the luxury maison.