Clienteling, CRM & VIP Relations Luxury Jobs – Page 25
There are 354 clienteling, crm & vip relations luxury positions currently open.
Hermès
Client Relations Agent
Hermès seeks a Client Relations Agent to represent the brand across Benelux-Nordic countries, serving as the primary point of contact for customers via email, telephone, and digital channels. Based at the Brussels headquarters, the role involves providing omnichannel customer support, delivering product information, managing inquiries about purchases and returns, and ensuring seamless coordination with retail stores to uphold Hermès' service philosophy.
Hermès Client Relations Agent (Norwegian/English fluent) in Brussels, serving Benelux-Nordic customers via omnichannel support.
Prada Group
Client Services Product Owner Intern
Prada Group seeks a Client Services Product Owner Intern to support the development and continuous improvement of its client services platform within a dynamic, omnichannel environment. The successful candidate will collaborate with the Product Owner and cross-functional teams to gather business requirements, maintain critical documentation, and prepare materials for stakeholder communications. This internship offers hands-on experience in digital product management and positions the intern at the intersection of client experience and innovation within a luxury conglomerate.
Prada Group Client Services Product Owner Intern in Milano: support digital product development and omnichannel excellence.
Tiffany & Co.
Client Care Centre Executive
Tiffany & Co. seeks a Client Care Centre Executive to deliver exceptional customer service aligned with established Tiffany and LVMH standards. The role encompasses inbound and outbound customer engagement across multiple channels—phone, email, and chat—with a focus on resolving customer concerns promptly, identifying sales opportunities, and building lasting client relationships through personalized service and strategic sales techniques.
Tiffany & Co. Client Care Centre Executive, Seoul — deliver customer service excellence and drive sales through omnichannel engagement.
Kering Eyewear
Customer Service Consultant
Kering Eyewear, the world leader in luxury and high-end eyewear, seeks a dedicated Customer Service Consultant for its Shanghai office. The role involves providing comprehensive customer service and product consulting to carefully selected opticians in over 130 countries via phone and email, including order processing, inquiry follow-up, and claims handling. The successful candidate will leverage advanced language capabilities and benefit from thorough training in product knowledge, customer service policies, CRM, and SAP systems.
Kering Eyewear seeks a Customer Service Consultant in Shanghai to support luxury optician partners with product expertise and world-class service.
Van Cleef & Arpels
Client Experience and Treatment Executive
Van Cleef & Arpels seeks a Client Experience and Treatment Executive to serve as the regional liaison for the UAE, coordinating omnichannel client experience initiatives and ensuring deployment of Maison standards. The role encompasses managing client engagement programs, VIP experiences, gifting initiatives, and operational oversight including budget management and cross-functional collaboration with retail and marketing teams.
Van Cleef & Arpels seeks a Client Experience and Treatment Executive in Dubai for regional UAE client engagement and omnichannel program coordination.
Tiffany & Co.
Private Client Advisor
Tiffany & Co. seeks a Private Client Advisor to join its Bangkok boutique and serve as a brand ambassador specializing in High Jewelry sales and client relationship management. The role encompasses acquisition, engagement, retention, and growth of High Net Worth clientele through strategic networking, market development, and representation at regional and global High Jewelry events.
Tiffany & Co. seeks a Private Client Advisor in Bangkok to manage High Net Worth relationships and grow luxury jewelry sales across APAC.
Richemont
Senior Analyst, Regional Client Insights & Performance
Cartier LATAM seeks a Senior Analyst to serve as regional subject matter expert on client data, CRM systems, and clienteling performance. The role sits at the intersection of client data management, CRM analytics, boutique enablement, and commercial performance—transforming complex client intelligence into actionable insights that strengthen boutique execution, elevate customer experience, and drive sustainable growth. The successful candidate will lead client data initiatives, develop performance dashboards and reporting cadences, partner across retail operations and HQ teams, and champion data-driven decision-making throughout the regional organization.
Cartier LATAM seeks Senior Analyst for Regional Client Insights & Performance in Coral Gables, FL. Lead CRM analytics, client data strategy, and clienteling performance across luxury boutiques.
Sephora
Senior Manager, Brand Marketing
Sephora seeks a Senior Manager, Brand Marketing to lead marketing initiatives for approximately 23 hair and beauty brands simultaneously. The role encompasses strategic partnership development, marketing program optimization, ROI analysis, and advisory services to senior brand executives on channel strategy, consumer messaging, sampling, digital engagement, and co-op advertising. The successful candidate will serve as the primary marketing contact for assigned brands, developing collaborative programs that drive sales and expand Sephora's client base across the hair category.
Sephora seeks Senior Manager, Brand Marketing in San Francisco to lead strategic initiatives for 23+ beauty brands. Salary $155,975–$174,325 annually.
Moët Hennessy
Private Client Manager
Moët Hennessy seeks a Private Client Manager for the Northeast region to drive recruitment and sales within the U.S. high-net-worth consumer community. The incumbent will establish direct relationships with HNWI connoisseurs, drive brand awareness and loyalty across the Moët Hennessy USA portfolio, and develop premium consumer experiences—particularly for ultra-premium offerings such as Hennessy Paradis. This hybrid role combines strategic account development, luxury event curation, and sales management to generate $1 million in revenue and recruit 30–50 VIP clients annually.
Private Client Manager at Moët Hennessy in New York: Build HNWI relationships, drive luxury sales, and create premium brand experiences. $110K–$137K + bonus.
Louis Vuitton
Client Development Advisor
Reporting to the Client Development Team Manager at a Louis Vuitton store, this position drives the store's client strategy and achievement of overall store KPIs, including growth of 10,000 clients, outreach activities, and appointment targets. The successful candidate will guide and support the store team in engaging existing clients, recruiting new clients, and building loyal, long-term relationships through best-in-class clienteling initiatives and exceptional client engagement.
Client Development Advisor at Louis Vuitton Singapore. Drive store clienteling strategy, manage VIP experiences, and lead team engagement initiatives.
Richemont
Client Relations Centre Team Leader
Richemont seeks an experienced Client Relations Centre Team Leader to oversee the daily operations of its Sydney-based Client Relations Centre. Reporting to the Client Relations Centre Manager, the successful candidate will manage a team of customer service ambassadors across multiple communication channels (phone, email, live chat, social media), ensuring adherence to service standards, sales objectives, and Maison values. The role combines operational oversight, team coaching, and escalation management to deliver exceptional client experiences within the luxury retail sector.
Richemont seeks an experienced Client Relations Centre Team Leader in Sydney to oversee operations, manage ambassadors, and drive exceptional client experiences across luxury channels.
Hermès
CRM Assistant
This part-time CRM Assistant position supports the travel retail operations across Asia through database management, customer activation campaigns, and analytical reporting. The role encompasses CRM database quality improvement, local market segmentation adaptation, customer outreach coordination, and performance analytics, reporting directly to retail management and subsidiaries.
CRM Assistant role in Hong Kong SAR with focus on database management, activations, and reporting for luxury travel retail.