Clienteling, CRM & VIP Relations Luxury Jobs – Page 25
There are 349 clienteling, crm & vip relations luxury positions currently open.
Kering Eyewear
After-Sales Specialist
Kering Eyewear seeks an After-Sales Specialist to support North American operations by coordinating repairs, warranty, and commercial returns flows in collaboration with logistics, customer service, and sales teams. The role requires ensuring compliance with corporate policies while delivering excellence in service delivery and managing warranty claims through CRM systems. The successful candidate will drive process improvements, guarantee quality standards, and provide technical eyewear support to internal and external customers.
Kering Eyewear After-Sales Specialist in Bridgewater, NJ – warranty, repairs, and returns coordination for luxury eyewear.
Versace
CRM Manager
This CRM Manager role at the Versace Paris Montaigne boutique focuses on driving client-centric business performance through strategic CRM initiatives, team leadership, and elevated clienteling excellence. The position encompasses client acquisition and retention, team coaching on luxury service standards, CRM activations, and coordination of VIP client experiences in partnership with boutique management.
Versace CRM Manager, Paris Montaigne. Drive client engagement, lead clienteling strategy, and manage VIP relationships in this boutique leadership role.
Watchfinder & Co.
Aftercare Advisor
Watchfinder & Co., the premier pre-owned luxury watch specialist, seeks an Aftercare Advisor to deliver exceptional post-purchase customer support across warranty claims, repair coordination, and escalated case management. The role encompasses managing customer communications throughout the warranty repair process, handling complex complaints with cross-functional collaboration, and fostering retention through empathetic problem-solving that transforms customers into brand advocates.
Watchfinder seeks Aftercare Advisor in New York to manage post-purchase customer support, warranty claims, and repair coordination with exceptional service.
Kering
Senior Client Advisor
Kering Signature seeks a Senior Client Advisor in Tokyo to lead client services and support brands on e‑commerce projects. The role owns KPI delivery, coaches a small team, handles escalations and drives personalised clienteling; fluency in Japanese and business English plus digital proficiency required.
Kering — Senior Client Advisor (Kering Signature) in Tokyo. Lead client services and e‑commerce initiatives; Japanese and business English required.
Louis Vuitton
Senior Client Advisor
Louis Vuitton is recruiting a Senior Client Advisor in Milan to act as a brand ambassador, deliver exceptional clienteling, meet sales targets and support store managers in daily operations and team development. The role requires advanced relationship-building skills and at least five years' luxury retail experience.
Louis Vuitton seeks a Senior Client Advisor in Milan to deliver exceptional clienteling and support store sales and operations.
Tapestry
Associate Manager, Community
Coachtopia — Coach’s circularity-driven sub-brand — is hiring an Associate Manager, Community to execute global creator and community strategy. The role manages creator partnerships end-to-end, coordinates cross-functional storytelling, tracks budgets and KPIs, and surfaces cultural insights to expand relevance and engagement.
Coach (Tapestry) in New York seeks an Associate Manager, Community (Coachtopia) to lead creator partnerships and community strategy.
Hermès
Client Advisor
Fixed‑term (10‑month) Client Advisor role reporting to the CRC Manager at Hermès Korea. The hire will manage client enquiries via phone, messenger and email, process e‑commerce orders in the back office, handle after‑sales requests and participate in regular brand training.
Hermès Korea seeks a Client Advisor in Seoul (10‑month contract) to manage client enquiries and e‑commerce back‑office sales via phone, messenger and email.
Richemont
CRM & Client Development Analyst
Richemont seeks a CRM & Client Development Analyst to support client-centric growth and retention strategies across the Americas region. Based in New York City, this role bridges Commercial, Marketing, and Client Experience functions, leveraging data-driven insights to enhance CRM performance, optimize client engagement, and support long-term client development across the luxury retail network. The analyst will ensure data integrity, execute targeted CRM initiatives, and shape personalized client journeys to elevate boutique performance and deliver a best-in-class luxury client experience.
Richemont seeks CRM & Client Development Analyst in New York. Drive client engagement, data analytics, and CRM strategy across Americas luxury retail network.
Christian Dior
Client Service Team Leader
Lead and develop the Client Service Advisors at Christian Dior Couture's EMEA Client Service Center in Paris, driving customer satisfaction and service revenue. The role requires strong people management, commercial acumen and cross-functional collaboration; CDI full-time with hybrid working after training.
Christian Dior Couture seeks a Client Service Team Leader in Paris to lead the EMEA Client Service Center; full-time, hybrid opportunity.
Miu Miu
CRM & Client Development Manager
Lead CRM and client development in Seoul for Miu Miu, delivering omnichannel strategies, VIP programmes and data-driven campaigns that drive retention and commercial growth. The role partners closely with retail, e‑commerce and regional teams to translate insights into client-centric initiatives.
Miu Miu CRM & Client Development Manager — Seoul. Lead omnichannel CRM, VIP client development and campaign execution for Miu Miu in Seoul.
Hermès
Client Relations Supervisor
The Client Relations Supervisor will lead and develop front-line ambassadors in Hermès' Client Relations Center at the New York corporate office, overseeing omnichannel contact volume, QA, escalations, coaching and KPI-driven improvements. Requires 3+ years contact center or client service experience and flexible weekend availability.
Hermès — Client Relations Supervisor in Manhattan, NY. Lead CRC omnichannel operations, QA and frontline coaching to deliver the Maison's high‑touch eCommerce service.
Sephora
Marketing Intern — CRM (ASPIRE Program)
Sephora SEA seeks a Marketing Intern for the ASPIRE 6‑month programme (July–December 2026) in Singapore. The role focuses on CRM — optimising email and app push journeys, improving contactability, executing Test & Learn experiments and delivering measurable commercial impact. Hybrid working modality.
Sephora SEA — Marketing Internship (CRM) in Singapore, July–Dec 2026. 6‑month ASPIRE programme focused on customer journeys, app push and retention.