Clienteling, CRM & VIP Relations Luxury Jobs – Page 24
There are 349 clienteling, crm & vip relations luxury positions currently open.
Louis Vuitton
Regional Events Manager
Louis Vuitton is seeking a Regional Events Manager to design and execute exceptional in-store and regional events that drive client engagement and foster brand loyalty across the Pacific Northwest. This role partners closely with store teams, regional leadership, and corporate Client Relations to deliver innovative experiences that embody the Maison's spirit of creativity and excellence.
Louis Vuitton seeks Regional Events Manager in San Francisco. Lead luxury event strategy, client engagement, and brand experiences. USD $120K–$150K + bonus.
Delvaux
CRM & Client Engagement Manager
Delvaux seeks an experienced CRM and Client Engagement Manager to oversee customer loyalty initiatives, clienteling strategy, and personalized client treatment programs across the Japanese market. The role encompasses managing CRM campaigns, analyzing customer data to optimize engagement strategies, implementing privacy compliance protocols, and coordinating with retail and headquarters teams to enhance brand loyalty and drive new customer acquisition.
Delvaux CRM & Client Engagement Manager in Tokyo, Japan – luxury leather goods maison seeks experienced CRM professional.
Chanel
Client Care Advisor
Chanel seeks a Client Care Advisor for a 6-month mission to serve as the primary point of contact for client inquiries across phone, WhatsApp, and email. The role demands exceptional product knowledge, sophisticated communication skills, and the ability to resolve complex client issues while maintaining the house's exacting luxury standards. The advisor will build lasting client relationships, collaborate with boutique teams and internal stakeholders, and deliver a differentiated omni-channel experience that reflects Chanel's commitment to quality, trust, and empathy.
Chanel Client Care Advisor 6-month role in Dubai: luxury client services across multiple channels with focus on exceptional experience delivery.
Hermès
Trilingual Customer Advisor
Hermès is seeking a trilingual customer advisor fluent in Italian, English, and French to join its European e-commerce entity and customer relations center in Paris. The role encompasses end-to-end management of customer relationships across e-commerce and retail touchpoints, delivering exceptional service through multiple channels including phone, email, and WhatsApp. The successful candidate will serve as a primary point of contact for European customers, managing order follow-up, providing comprehensive product information, and proactively driving customer engagement and loyalty initiatives.
Hermès seeks a trilingual customer advisor (Italian/English/French) in Paris for e-commerce and retail customer relations management.
Pomellato
CRM Manager
Pomellato seeks a strategic CRM Manager to shape client engagement across North Asia, with primary ownership of Japan and functional support for Korea. This role operates at the intersection of client intelligence, luxury storytelling, and commercial performance, partnering with Global CRM, Retail, Marketing, E-commerce, and Leadership teams to transform data into highly personalized experiences that deepen emotional connection, drive retention, and support long-term brand desirability. The ideal candidate will manage CRM performance while helping redefine how client relationships are cultivated in a modern luxury environment.
Pomellato CRM Manager – North Asia position in Tokyo, Japan. Lead client engagement strategy and luxury CRM excellence for Kering.
Chanel
Client Service Advisor
The Client Service Advisor serves as the primary point of contact for Chanel clients, addressing inquiries and needs across phone, WhatsApp, and email channels. This role combines product expertise with exceptional customer service delivery, requiring the ability to resolve client issues independently while maintaining luxury service standards. The position offers exposure to omni-channel client care operations, technology platforms, and cross-functional collaboration within a luxury goods environment.
Chanel Client Service Advisor role in Dubai, UAE. Join the luxury client care team handling inquiries across all channels.
Kering
Group Head of Clienteling
Kering seeks a Group Head of Clienteling to lead the development and implementation of a global client engagement strategy across its portfolio of luxury houses. The role encompasses defining best-in-class clienteling frameworks, driving appointment-based selling initiatives, establishing performance metrics, and ensuring excellence in client experience across all touchpoints—digital, physical retail, and omnichannel environments. The successful candidate will collaborate cross-functionally with brand leadership, retail teams, CRM, merchandising, digital, and data organizations to accelerate client acquisition, increase retention and loyalty, and elevate lifetime value.
Kering seeks Group Head of Clienteling in Paris to lead luxury client strategy, drive acquisition and retention, and coordinate cross-brand engagement initiatives.
Balenciaga
Senior Client Engagement Officer
Balenciaga seeks a Senior Client Engagement Officer for its Southeast Asia & Oceania team based in Singapore. The successful candidate will develop and execute in-store client engagement activations, implement clienteling programs across retail teams, and translate client data into actionable insights to strengthen customer relationships and optimize business outcomes. Reporting to the Senior Retail Excellence Manager, this role bridges strategic planning and operational execution to elevate the luxury retail experience.
Balenciaga seeks Senior Client Engagement Officer in Singapore. Drive in-store activations, clienteling programs, and data-driven engagement strategies across luxury retail environments.
Louis Vuitton
Client Advisor - Client Services
Louis Vuitton seeks a Client Advisor for its Client Services team to deliver exceptional support to the brand's esteemed clientele across phone, email, social media, and chat channels. The role requires 3–5 years of customer service experience in a luxury retail setting, strong multilingual capabilities (English, French, and/or Spanish preferred), and demonstrated ability to build lasting client relationships while achieving sales targets. The position offers a starting hourly rate of $20 with comprehensive benefits including medical, dental, vision, disability coverage, paid time off, and employee discounts.
Louis Vuitton Client Advisor - Client Services in Irving, TX. Join the luxury brand's Client Services team delivering exceptional support across multiple channels. Starting at $20/hr.
Audemars Piguet
CRM Coordinator
Reporting to the Retail Manager and collaborating closely with the retail team, the CRM Coordinator will drive customer engagement and optimize CRM performance for this prestigious watchmaker. Responsibilities include managing and maintaining the CRM database with high data integrity standards, developing CRM strategies to enhance customer retention, analyzing customer insights to support sales initiatives, and monitoring system performance for continuous improvement.
Audemars Piguet seeks CRM Coordinator in Madrid, Spain. Drive customer engagement, manage CRM database, and optimize retail performance. Full-time role.
Kenzo
PR Relations Internship Assistant
This six-month internship within Kenzo's Marketing and Communications department offers exposure to high-end fashion public relations operations. The role combines VIP relations coordination, press office support, event logistics, and product placement campaign assistance, with particular focus during Paris Fashion Week activities.
Kenzo Paris internship: 6-month PR Relations Assistant role in VIP relations and press coordination. Apply now.
Bergdorf Goodman
Director, Private Client Relations
Director, Private Client Relations leads the strategic development and execution of Bergdorf Goodman's prestigious private client program, overseeing client retention, upward migration, and acquisition. This role directs a high-performing team responsible for cultivating one-of-a-kind client experiences, deepening relationships between stylists and their most valuable clients, and securing exclusive brand partnerships and activations. The position carries full accountability for program performance, budget management, and revenue impact.
Director, Private Client Relations at Bergdorf Goodman in New York: Lead luxury client engagement strategy and team. $125,631–$157,039 annually.