Clienteling, CRM & VIP Relations Luxury Jobs – Page 22
There are 349 clienteling, crm & vip relations luxury positions currently open.
Sephora
Lead, Customer Service Knowledge & Process Management
Sephora seeks an experienced Lead to drive customer service excellence through knowledge management and process optimization across Europe. This role encompasses leading high-impact digital projects, managing the customer advisor knowledge base, coordinating customer service operations launches, and co-building the customer relationship knowledge management strategy. The successful candidate will oversee content optimization, crisis coordination, and partner management to ensure seamless service delivery across 35 countries.
Sephora hiring Lead, Customer Service Knowledge & Process Management in Neuilly-sur-Seine, France. Permanent role managing customer service operations across Europe.
Prada Group
Client Services Product Owner Intern
Prada Group seeks a Client Services Product Owner Intern to support the development and continuous improvement of its client services platform within a dynamic, omnichannel environment. The successful candidate will collaborate with the Product Owner and cross-functional teams to gather business requirements, maintain critical documentation, and prepare materials for stakeholder communications. This internship offers hands-on experience in digital product management and positions the intern at the intersection of client experience and innovation within a luxury conglomerate.
Prada Group Client Services Product Owner Intern in Milano: support digital product development and omnichannel excellence.
Tiffany & Co.
Client Care Centre Executive
Tiffany & Co. seeks a Client Care Centre Executive to deliver exceptional customer service aligned with established Tiffany and LVMH standards. The role encompasses inbound and outbound customer engagement across multiple channels—phone, email, and chat—with a focus on resolving customer concerns promptly, identifying sales opportunities, and building lasting client relationships through personalized service and strategic sales techniques.
Tiffany & Co. Client Care Centre Executive, Seoul — deliver customer service excellence and drive sales through omnichannel engagement.
Kering Eyewear
Customer Service Consultant
Kering Eyewear, the world leader in luxury and high-end eyewear, seeks a dedicated Customer Service Consultant for its Shanghai office. The role involves providing comprehensive customer service and product consulting to carefully selected opticians in over 130 countries via phone and email, including order processing, inquiry follow-up, and claims handling. The successful candidate will leverage advanced language capabilities and benefit from thorough training in product knowledge, customer service policies, CRM, and SAP systems.
Kering Eyewear seeks a Customer Service Consultant in Shanghai to support luxury optician partners with product expertise and world-class service.
Van Cleef & Arpels
Client Satisfaction Manager
Van Cleef & Arpels seeks a Client Satisfaction Manager to lead customer complaint management and reputation protection across the global organization. Reporting to the Client Insight & Satisfaction Director, this role encompasses designing and implementing complaint escalation protocols, centralizing feedback from boutiques and call centers, identifying at-risk cases requiring executive intervention, and delivering actionable insights to senior leadership and regional teams. The successful candidate will combine strong written communication in French and English with expertise in reputational risk management and multi-stakeholder coordination.
Van Cleef & Arpels seeks Client Satisfaction Manager in Paris to lead global complaint management and reputation protection.
Van Cleef & Arpels
Client Experience and Treatment Executive
Van Cleef & Arpels seeks a Client Experience and Treatment Executive to serve as the regional liaison for the UAE, coordinating omnichannel client experience initiatives and ensuring deployment of Maison standards. The role encompasses managing client engagement programs, VIP experiences, gifting initiatives, and operational oversight including budget management and cross-functional collaboration with retail and marketing teams.
Van Cleef & Arpels seeks a Client Experience and Treatment Executive in Dubai for regional UAE client engagement and omnichannel program coordination.
OTB Group
Customer Service Intern
Maison Margiela seeks an intern to support the Customer Success team at its operational headquarters in northern Italy. The role encompasses pre- and post-sale customer assistance, order entry and merchandise reallocation, end-of-season return processing, and shipment status monitoring. This six-month internship provides direct exposure to luxury fashion and wholesale operations within the OTB group ecosystem.
Maison Margiela Customer Service Intern at OTB in Noventa Vicentina, Italy. Six-month internship supporting wholesale operations and customer success.
Tiffany & Co.
Private Client Advisor
Tiffany & Co. seeks a Private Client Advisor to join its Bangkok boutique and serve as a brand ambassador specializing in High Jewelry sales and client relationship management. The role encompasses acquisition, engagement, retention, and growth of High Net Worth clientele through strategic networking, market development, and representation at regional and global High Jewelry events.
Tiffany & Co. seeks a Private Client Advisor in Bangkok to manage High Net Worth relationships and grow luxury jewelry sales across APAC.
Yves Saint Laurent
Client Service Ambassador
Saint Laurent seeks a Client Service Ambassador to accompany clients throughout the full purchase journey and maintain exceptional customer satisfaction and retention. This omnichannel role manages client inquiries, complaints, and after-sales services across all platforms—e-business, retail, franchises, and wholesale—while acting as a brand ambassador and key escalation contact. The successful candidate will foster strong relationships with stores, communicate customer insights to relevant departments, and develop omnichannel sales through remote sales tools while meeting individual and team KPIs across multiple communication channels.
Saint Laurent Client Service Ambassador position in Paris, France. Handle omnichannel customer inquiries, provide exceptional service, and drive brand loyalty across retail and e-commerce channels.
Richemont
Senior Analyst, Regional Client Insights & Performance
Cartier LATAM seeks a Senior Analyst to serve as regional subject matter expert on client data, CRM systems, and clienteling performance. The role sits at the intersection of client data management, CRM analytics, boutique enablement, and commercial performance—transforming complex client intelligence into actionable insights that strengthen boutique execution, elevate customer experience, and drive sustainable growth. The successful candidate will lead client data initiatives, develop performance dashboards and reporting cadences, partner across retail operations and HQ teams, and champion data-driven decision-making throughout the regional organization.
Cartier LATAM seeks Senior Analyst for Regional Client Insights & Performance in Coral Gables, FL. Lead CRM analytics, client data strategy, and clienteling performance across luxury boutiques.
Moët Hennessy
Private Client Manager
Moët Hennessy seeks a Private Client Manager for the Northeast region to drive recruitment and sales within the U.S. high-net-worth consumer community. The incumbent will establish direct relationships with HNWI connoisseurs, drive brand awareness and loyalty across the Moët Hennessy USA portfolio, and develop premium consumer experiences—particularly for ultra-premium offerings such as Hennessy Paradis. This hybrid role combines strategic account development, luxury event curation, and sales management to generate $1 million in revenue and recruit 30–50 VIP clients annually.
Private Client Manager at Moët Hennessy in New York: Build HNWI relationships, drive luxury sales, and create premium brand experiences. $110K–$137K + bonus.
Groupe Les Échos-Le Parisien
Customer Loyalty Project Manager
Medici.tv, the world's leading classical music streaming platform, seeks a Customer Loyalty Project Manager to support subscriber retention initiatives. Reporting to the Loyalty Manager within the Marketing department, this internship role encompasses customer service management via Zendesk, loyalty program optimization, customer feedback analysis, and e-reputation monitoring across third-party review platforms.
Medici.tv seeks Customer Loyalty Project Manager intern in Paris. Support retention and subscriber engagement initiatives within a leading classical music streaming platform.