Clienteling, CRM & VIP Relations Luxury Jobs – Page 22
There are 280 clienteling, crm & vip relations luxury positions currently open.
Tapestry
Director, Retention
The Director, Retention will lead CRM and lifecycle marketing for Kate Spade New York, owning retention strategy, segmentation, testing and cross-channel activations to increase repeat purchase and customer lifetime value. The role requires senior leadership, strong analytics and cross-functional collaboration at Tapestry’s New York headquarters.
Tapestry (Kate Spade) is hiring a Director, Retention in New York. Lead CRM, lifecycle marketing and loyalty to grow customer lifetime value.
Van Cleef & Arpels
Customer Service Associate
Join Van Cleef & Arpels in Beverly Hills as a Customer Service Associate to manage client enquiries, appointments and after‑sales with discretion and elevated service. The role supports boutique operations and clienteling to reinforce long‑term relationships for a high‑jewelry maison.
Van Cleef & Arpels — Customer Service Associate in Beverly Hills. Provide exceptional client service for a premier high‑jewelry maison.
Richemont
Customer Service Coordinator — Projects, Facilities & Administration
The Customer Service Coordinator will manage after‑sales and client service workflows while coordinating projects and facility administration across Tokyo boutiques and offices. The role combines client escalation handling, vendor coordination, budget oversight and operational reporting to support seamless service delivery.
Richemont in Tokyo seeks a Customer Service Coordinator (Projects, Facilities & Administration) to support client services, projects and workplace operations.
Galeries Lafayette
Customer Service Representative
Join a luxury maison in Paris as a Customer Service Representative responsible for first‑line client care across phone, email and chat, order management, returns and CRM maintenance. The role requires a client‑centric mindset, strong communication skills and experience in premium retail or service environments.
Luxury maison — Paris — Customer Service Representative role delivering concierge‑level client care for a high‑end fashion brand.
Richemont
Customer Service Administrator
Richemont is hiring a Customer Service Administrator on a 12‑month fixed‑term contract in London to manage client enquiries, process orders and returns, maintain CRM records and coordinate with boutiques and after‑sales teams. The role demands precision, excellent client communication and experience with order/CRM systems.
Richemont seeks a Customer Service Administrator (12-month contract) in London to support client services, order processing and CRM management.
Chanel
Client Strategy Manager
Lead and implement client strategy for Chanel in Seoul: develop segmentation, run CRM and clienteling programmes, partner with retail and marketing to grow high-value clients and KPI performance.
Chanel — Client Strategy Manager in Seoul. Lead CRM and clienteling programmes to grow high-value clients across channels.
Bvlgari
Client Advisor
Bulgari is hiring a Client Advisor in Hanoi to deliver personalised customer experiences, maintain detailed CRM records and achieve boutique sales targets. The role requires strong product knowledge in watches and jewellery, advanced clienteling skills and fluency in Vietnamese and English.
Bulgari seeks a Client Advisor in Hanoi to deliver personalised luxury client service and drive boutique sales.
Tiffany & Co.
Client Relations Manager
Tiffany & Co. is recruiting a Client Relations Manager in Singapore to lead clienteling strategy and elevate High Jewelry client experiences through personalised outreach, gifting and in‑store events. This role partners with regional and market leadership to drive VIP acquisition, engagement and commercial growth.
Tiffany & Co. seeks a Client Relations Manager in Singapore to lead clienteling and High Jewelry client experiences.
Richemont
Contact Centre Ambassador
Richemont seeks a Contact Centre Ambassador in Sydney to provide high-quality multichannel client support for its luxury maisons. The role requires accurate CRM management, product knowledge, and a service-first approach tailored to premium clientele.
Richemont is hiring a Contact Centre Ambassador in Sydney — deliver exceptional client service for a leading luxury maisons in Australia.
Louis Vuitton
Assistant Manager, Client Solutions
The Assistant Manager, Client Solutions will lead the design and delivery of client-facing digital solutions across retail and eRetail, owning marketing automation, content and social capabilities, project delivery and change management in partnership with global and local teams and external vendors.
Louis Vuitton — Assistant Manager, Client Solutions (Shanghai). Lead omnichannel digital and CRM solutions to personalise luxury client journeys.
Galeries Lafayette
Customer Service Representative
Permanent full‑time role in Paris handling client enquiries and after‑sales for a luxury Maison. The Customer Service Representative will manage multichannel communication, process orders and returns, maintain CRM records and resolve escalations to uphold the brand's high service standards.
Confidential luxury brand in Paris seeks a Customer Service Representative (full‑time) to manage client enquiries and after‑sales with impeccable service.
Michael Kors
Vice President, Consumer Marketing — EMEA
Lead Michael Kors' EMEA consumer marketing organisation, owning strategy, budget and execution across CRM, performance, clienteling, brand, social and PR. The role requires a senior, analytically minded marketer to drive acquisition, retention and long‑term client value across all EMEA markets.
Michael Kors is hiring a Vice President, Consumer Marketing — EMEA in London. Lead EMEA consumer marketing, CRM, performance and brand campaigns.