Clienteling, CRM & VIP Relations Luxury Jobs – Page 21
There are 349 clienteling, crm & vip relations luxury positions currently open.
Loewe
CRM & Clienteling Director, Americas
Loewe seeks an experienced CRM & Clienteling Director to lead the regional strategy and execution for client relationship management and clienteling across the Americas. This leadership role encompasses responsibility for driving ambitious growth among new, existing, and top-tier clients while fostering a strong client-centric culture across regional teams. The successful candidate will shape the regional CRM vision and roadmap, oversee client engagement initiatives, manage client activations and events, and leverage data analytics to inform strategic decision-making—all while acting as the strategic voice of the client across regional and global stakeholders.
Loewe seeks a CRM & Clienteling Director for its Americas region in New York. Lead luxury client strategy and drive regional growth.
Richemont
Client Experience & Relations Senior Executive
Richemont seeks a Client Experience & Relations Senior Executive to strategically deploy client initiatives that maximize engagement, drive recruitment, conversion, and retention across the luxury retail network. This role executes client treatment activities, manages gifting programs, and delivers exceptional experiences to cultivate strong relationships with high-value clients whilst partnering closely with retail and cross-functional teams.
Richemont seeks a Client Experience & Relations Senior Executive in Singapore to drive luxury client engagement, gifting programs, and VIP treatment initiatives.
Richemont
Senior Client Advisor
Richemont, a world leader in the luxury sector, seeks a Senior Client Advisor for its Jeddah location. The role encompasses developing and implementing strategic customer engagement plans, managing product launch communications, and serving as the primary point of contact for client inquiries and complex issues. The incumbent will identify potential customers through networking and industry events, match products and services to client needs, maintain accurate CRM records, and collaborate across departments to build lasting customer relationships while ensuring compliance with organizational policies and regulatory standards.
Richemont Senior Client Advisor in Jeddah, Saudi Arabia. Luxury jewelry and watches client management role.
Chanel
Marketing Coordinator
Chanel seeks a Marketing Coordinator to support client relationship management and marketing initiatives at a luxury boutique location. The role encompasses developing client knowledge and database quality, implementing CRM tools and strategies, monitoring boutique client experience, and coordinating marketing events. The successful candidate will facilitate communication between store management and fashion advisors, track CRM budgets, and support personalized client engagement activities.
Chanel Marketing Coordinator position in Dubai. Support CRM strategy, client engagement, and boutique marketing initiatives in luxury fashion retail.
Van Cleef & Arpels
Brand Ambassador
Van Cleef & Arpels seeks a Brand Ambassador for its Client Relations Center to serve as the voice of the Maison, building and maintaining exceptional relationships with discerning clientele through phone and digital channels. This role combines luxury retail expertise with customer service excellence, requiring the successful candidate to develop sales, manage client portfolios, provide comprehensive product knowledge, and deliver white-glove support that upholds the highest standards of the heritage Maison.
Brand Ambassador at Van Cleef & Arpels in Grand Prairie, Texas. Luxury jewelry client relations and sales in a multichannel contact center environment.
Hermès
E-commerce Customer Relations Associate
Hermès Distribution France seeks an E-commerce Customer Relations Associate to support year-end demand surge through a fixed-term contract (October to December 2026). The role manages inbound customer inquiries via telephone and email across France's 23-location retail network and e-commerce channel, handling order validation, delivery tracking, product information, reservations, complaints, and after-sales service coordination. The successful candidate will drive omnichannel integration by bridging customer needs with in-store teams and corporate departments while optimizing service quality across all touchpoints.
Hermès Distribution France seeks E-commerce Customer Relations Associate (CDD, October–December 2026) in Paris to manage customer inquiries, order processing, and omnichannel coordination.
Burberry
Customer Service Consultant
Reporting to the Customer Service Team Leader, the Customer Service Consultant delivers exceptional luxury service to Burberry customers across multiple channels, combining customer case management with sophisticated clienteling strategies. The role drives customer satisfaction, retention, and revenue growth whilst maintaining the brand's commitment to world-class service excellence and brand ambassadorship.
Burberry Customer Service Consultant (German-speaking) based in Leeds. Deliver luxury service, manage cases, and grow customer relationships.
Hermès
Customer Relations Representative
The Client Relations Agent serves as the primary point of contact for Hermès customers across the Benelux-Nordics region, managing inquiries via email, telephone, and digital channels from the Brussels headquarters. The role demands proficiency in delivering a seamless omnichannel experience, comprehensive product guidance, and procedural support (purchases, returns, exchanges) whilst maintaining the brand's exacting service philosophy and relationship standards.
Hermès Client Relations Agent in Brussels—manage customer inquiries across Benelux-Nordics. Danish and English fluency required. Start Feb 2027.
Hermès
Customer Service Advisor
Hermès seeks a multilingual Client Relations Agent to represent the brand across the Benelux-Nordics region from the Brussels headquarters. The role centers on delivering exceptional omnichannel customer experiences through telephone and digital channels, providing product information, managing reservations, and coordinating seamlessly with retail locations to uphold the maison's service philosophy.
Hermès Client Relations Agent (Brussels) — fluent Dutch, French, English | Omnichannel customer service
Hermès
Customer Relations Specialist
Hermès seeks a Client Relations Agent to serve as the primary point of contact for customers across the Benelux-Nordic region. Based at the Brussels headquarters, this role encompasses multilingual customer support via telephone, email, and digital channels, delivering a seamless omnichannel experience aligned with the brand's service philosophy. The position involves providing comprehensive product information, managing reservations and availability inquiries, explaining procedures for purchases and returns, and coordinating follow-up with retail locations.
Hermès Client Relations Agent (Fluent in Swedish & English) – Brussels headquarters supporting Benelux-Nordic region, starting February 2027.
Hermès
Client Services Representative
Hermès seeks a Client Relations Agent to represent the brand across the Benelux-Nordic region, serving as the primary point of contact for customers through email, telephone, and digital channels. Operating from the Brussels headquarters, this role encompasses advising customers on product information, availability, reservations, and procedures whilst maintaining an exceptional omnichannel experience aligned with Hermès' service philosophy.
Hermès Client Relations Agent – Brussels, Belgium | Customer support specialist for Benelux-Nordic region, fluent in French, Dutch & English.
Hermès
Client Relations Agent
Hermès seeks a Client Relations Agent to represent the brand across Benelux-Nordic countries, serving as the primary point of contact for customers via email, telephone, and digital channels. Based at the Brussels headquarters, the role involves providing omnichannel customer support, delivering product information, managing inquiries about purchases and returns, and ensuring seamless coordination with retail stores to uphold Hermès' service philosophy.
Hermès Client Relations Agent (Norwegian/English fluent) in Brussels, serving Benelux-Nordic customers via omnichannel support.