Clienteling, CRM & VIP Relations Luxury Jobs – Page 2
There are 275 clienteling, crm & vip relations luxury positions currently open.
OTB Group
Customer Service Intern
Maison Margiela seeks an intern to support the Customer Success team at its operational headquarters in northern Italy. The role encompasses pre- and post-sale customer assistance, order entry and merchandise reallocation, end-of-season return processing, and shipment status monitoring. This six-month internship provides direct exposure to luxury fashion and wholesale operations within the OTB group ecosystem.
Maison Margiela Customer Service Intern at OTB in Noventa Vicentina, Italy. Six-month internship supporting wholesale operations and customer success.
Richemont
Customer Service Project Manager – Jewelry
Richemont seeks a Customer Service Project Manager for its jewelry division to oversee the design, implementation, and optimization of customer service initiatives. The role encompasses stakeholder coordination, process improvement, and cross-functional project delivery to enhance the luxury clientele experience within the jewelry segment.
Richemont seeks a Customer Service Project Manager for its jewelry division in Paris. Fixed-term contract opportunity.
Sephora
Customer Care Processes Specialist
Sephora seeks a Customer Care Processes Specialist for a fixed-term contract through December 2026, based in La Défense. The role focuses on driving digital and omnichannel project implementation within customer service, optimizing care processes, and enhancing overall customer experience through cross-functional coordination and incident resolution.
Sephora Customer Care Processes Specialist (Fixed-Term) in Neuilly-sur-Seine, France – Launch digital projects and optimize customer service operations.
Chanel
Internship - Strategy & Omnichannel Distribution Assistant Project Manager
Chanel is seeking an internship candidate to support the strategy and customer experience team in the perfumes and beauty division. The successful candidate will assist in developing and executing omnichannel distribution initiatives and customer-centric projects across multiple channels, working closely with cross-functional teams to enhance brand experience and distribution efficiency.
Chanel Internship: Strategy & Omnichannel Distribution Assistant Project Manager, Perfumes & Beauty division in Neuilly-sur-Seine, France.
Tiffany & Co.
Private Client Advisor
Tiffany & Co. seeks a Private Client Advisor to join its Bangkok boutique and serve as a brand ambassador specializing in High Jewelry sales and client relationship management. The role encompasses acquisition, engagement, retention, and growth of High Net Worth clientele through strategic networking, market development, and representation at regional and global High Jewelry events.
Tiffany & Co. seeks a Private Client Advisor in Bangkok to manage High Net Worth relationships and grow luxury jewelry sales across APAC.
Yves Saint Laurent
Client Service Ambassador
Saint Laurent seeks a Client Service Ambassador to accompany clients throughout the full purchase journey and maintain exceptional customer satisfaction and retention. This omnichannel role manages client inquiries, complaints, and after-sales services across all platforms—e-business, retail, franchises, and wholesale—while acting as a brand ambassador and key escalation contact. The successful candidate will foster strong relationships with stores, communicate customer insights to relevant departments, and develop omnichannel sales through remote sales tools while meeting individual and team KPIs across multiple communication channels.
Saint Laurent Client Service Ambassador position in Paris, France. Handle omnichannel customer inquiries, provide exceptional service, and drive brand loyalty across retail and e-commerce channels.
Galeries Lafayette
CRM Marketing Project Coordinator
Galeries Lafayette seeks an intern to join the Marketing & Digital division, specifically the CRM/eCRM Animation team. The successful candidate will develop and manage omnichannel CRM campaigns across email, SMS, and direct mail, including campaign deployment, creative brief coordination with internal design studios, customer targeting workflows, and campaign performance analytics. The role encompasses competitive intelligence and best practice identification to propose innovative communication strategies.
Galeries Lafayette CRM Marketing internship in Paris: develop omnichannel campaigns, manage customer targeting, and analyze performance for France's leading luxury retailer.
Louis Vuitton
Data Analyst Intern
Louis Vuitton seeks a Master's-level intern to support the Client Insights & Excellence team in delivering ad-hoc analyses and data-driven insights to stakeholders across the Maison. The successful candidate will extract customer data and analytics using SQL, support business intelligence testing and dashboard deployment, and facilitate adoption of analytical tools across departments. This role offers comprehensive exposure to the Maison's customer strategy, competitive dynamics, and global operations.
Louis Vuitton seeks a Data Analyst Intern in Paris to support customer insights and analytics initiatives.
Christian Dior
Client Development Manager
Christian Dior Couture seeks an experienced Client Development Manager to join its Paris headquarters and contribute to the House's client relationship strategy. This permanent position centers on designing and delivering differentiated, high-value client experiences while driving loyalty and growth among local and international clientele. The successful candidate will orchestrate bespoke client journeys, coordinate signature events, manage client gifting programs, and collaborate with retail and central functions to embody Dior's hallmark hospitality and operational excellence.
Christian Dior Couture seeks Client Development Manager in Paris. Lead luxury client experiences, events, and gifting programs. Full-time, permanent role.
Richemont
Senior Analyst, Regional Client Insights and Performance
This role supports Richemont's regional operations in Miami by leveraging advanced data analytics to illuminate client behavior, market dynamics, and operational performance. The successful candidate will develop sophisticated analytical frameworks, translate data into strategic insights, and collaborate across retail and clienteling functions to optimize regional performance and client engagement.
Senior Analyst, Regional Client Insights & Performance at Richemont in Miami—drive data-driven strategy for luxury retail.
LVMH
Customer Support Specialist
LVMH Watch & Jewelry Japan seeks an experienced and self-directed customer support specialist to manage inquiries, repair requests, and administrative operations for TAG Heuer connected watches. The role involves responding to phone and email inquiries from end users, retailers, and boutiques; entering repair requests into SAP systems; and coordinating with internal departments. Ideal candidates possess customer service or luxury hospitality experience, fluency in digital systems, and an understanding of affluent clientele needs.
LVMH Watch & Jewelry Japan seeks customer support specialist in Tokyo for TAG Heuer connected watches. Full-time, on-site role requiring 3+ years of customer service experience and SAP/Salesforce proficiency.
Richemont
Communications & Client Executive
Richemont seeks a Communications & Client Executive to manage client-facing communications and engagement initiatives across multiple channels. The role bridges internal communications strategy with direct client interaction, ensuring consistent brand messaging and elevated service experience. Based in Ho Chi Minh City, this position requires expertise in luxury client relations, digital communications, and brand stewardship.
Richemont Communications & Client Executive, Ho Chi Minh City – manage luxury client engagement and brand communications.