Clienteling, CRM & VIP Relations Luxury Jobs – Page 2
There are 349 clienteling, crm & vip relations luxury positions currently open.
Celine
Client Service Advisor
Céline seeks a seasonal Client Service Advisor to join its Omnichannel Client Services team in New York from October 2026 through January 2027. The role involves managing client requests across digital and store touchpoints—including phone, email, chat, and social media—while providing personalized product guidance and resolving claims or complaints. The candidate will support operational functions such as refund processing and fraud review while maintaining Céline's standards for seamless, luxury-caliber service.
Céline hiring seasonal Client Service Advisor in New York (Oct 2026–Jan 2027) at $22–$26/hr. Omnichannel client support role.
Chanel
Client Marketing Assistant
Chanel seeks an internship candidate to support the Client Marketing team at the Paris Fashion Boutiques. The role encompasses event conceptualization and execution, customer knowledge and engagement program development, and customer experience analytics. The intern will contribute to VIP client events, train retail associates in clienteling best practices, analyze customer data across product lines and engagement metrics, and optimize in-store experience through mystery shopping and satisfaction survey analysis.
Chanel Client Marketing Assistant internship (6 months) in Paris, starting January 2027. Support VIP events, customer engagement, and retail excellence.
Bottega Veneta
CRM Campaign Intern
Bottega Veneta seeks a CRM Campaign Intern to execute day-to-day campaign operations across multiple CRM channels, including newsletters, mobile marketing, and customer journeys. Reporting to the Global Campaign Manager, the intern will coordinate content development with internal and external stakeholders, manage seasonal campaign implementations, analyze campaign performance metrics, and support regional campaign requests.
Bottega Veneta CRM Campaign Intern, Milan, Italy — Execute CRM campaigns across newsletters, mobile marketing, and customer journeys. 6-month curricular internship.
Richemont
Clienteling and Retail Excellence Coordinator
Richemont, a world leader in the luxury sector, seeks a Clienteling and Retail Excellence Coordinator to support retail performance optimization and customer relationship management initiatives. The role encompasses development and management of CRM reporting tools for flagship locations and partner boutiques, coordination of customer engagement campaigns, ROI tracking analysis, and creation of sales enablement resources for product launches and seasonal activations. The successful candidate will work cross-functionally with headquarters marketing teams to enhance the omnichannel customer experience while ensuring alignment with subsidiary and flagship boutique objectives.
Richemont seeks a Clienteling and Retail Excellence Coordinator in Paris to drive CRM and retail performance initiatives across flagship and partner boutiques.
Fred
Regional Clienteling Manager
This role leads client development strategy across the Asia Pacific region for a prestigious luxury jewelry maison, with responsibility for client segmentation, CRM campaign deployment, engagement planning, and performance tracking. The position supports high-value client recruitment, oversees personalized client activation initiatives, and drives service excellence across boutiques as part of a comprehensive client retention and loyalty agenda.
FRED seeks a Regional Clienteling Manager in Hong Kong Island to lead Asia Pacific client development strategy, CRM campaigns, and luxury client acquisition initiatives.
Bottega Veneta
CRM Analyst Intern
Bottega Veneta seeks a CRM Analyst Intern to support the EMEA customer relationship management team in Milan. The successful candidate will assist in implementing and maintaining regional CRM and engagement program activities, conduct performance analysis of weekly, monthly, and quarterly reporting across key metrics, coordinate event initiatives with ROI and conversion tracking, and maintain customer databases while producing materials and presentations. The role includes collaboration with subregional teams, store training participation, and administrative support to drive CRM excellence across the region.
Bottega Veneta seeks CRM Analyst Intern in Milan to support EMEA customer relationship management and regional engagement initiatives.
Boucheron
CRM Executive
The CRM Executive at Boucheron combines marketing strategy with advanced customer data management to enhance client relationships and drive brand loyalty. This role analyzes client preferences and behaviors to craft targeted marketing campaigns while maintaining a stellar customer experience across all touchpoints. The position reinforces Boucheron's image as a trendsetter by translating comprehensive client insights into compelling, personalized brand engagement.
Boucheron seeks a CRM Executive in Shanghai to drive customer loyalty through data-driven marketing and client insights.
Kering Eyewear
Customer Consultant
Kering Eyewear seeks a Customer Consultant to support its European B2B customer network across the LINDBERG and Kering Eyewear brands portfolio from its Aarhus hub. The role involves managing end-to-end order flows, handling multi-channel customer inquiries, resolving complaints professionally, and collaborating with internal sales teams and the Italian Customer Service Hub to ensure operational excellence and drive business growth.
Kering Eyewear seeks a Customer Consultant in Aarhus, Denmark to manage B2B customer relationships across European markets.
Guerlain
Retail Marketing & CRM Intern
Guerlain seeks a 6-month intern (January–July 2027) to support retail marketing and CRM strategies in the luxury perfume and cosmetics sector. The role encompasses private client relations, premium customer experience development, CRM tool optimization, and clienteling initiatives with emphasis on VIC (Very Important Client) recruitment and retention. This cross-functional position serves as an entry point into luxury retail marketing and customer relationship management.
Guerlain Brussels: 6-month Retail Marketing & CRM Intern (Jan–July 2027) supporting luxury cosmetics brand strategy.
TAG Heuer
CRM Executive
TAG Heuer seeks a strategic CRM Executive to manage customer relationships and drive engagement across digital platforms in the South Korea market. The role encompasses developing and implementing CRM initiatives to enhance customer satisfaction, loyalty, and retention, with responsibility for data analysis, customer segmentation, platform management, and cross-functional collaboration. Reporting to the Retail Director, this position requires deep expertise in the Korean luxury watch and jewelry sector, combined with analytical rigor and creative strategic thinking.
CRM Executive at TAG Heuer Seoul – luxury watches. Hybrid role managing customer engagement, Salesforce, and digital marketing strategies.
Loewe
CRM Manager
LOEWE seeks a CRM Manager for Southeast Asia and Oceania to design and execute data-driven client engagement strategies that enhance loyalty and elevate the end-to-end client experience across the region. This role drives impactful CRM and clienteling initiatives, manages the quality and effectiveness of the regional client database, oversees the rollout of clienteling practices across retail channels, and orchestrates client-centric activations aligned with commercial and brand moments. The position reports to the Managing Director, SEAO, and operates within a permanent, full-time structure.
LOEWE seeks a CRM Manager for Singapore to lead data-driven client engagement strategies across Southeast Asia and Oceania.
Audemars Piguet
CRM Specialist
Audemars Piguet seeks a CRM Specialist to coordinate and support the deployment of customer relationship management strategy across the Swiss market. The role encompasses analysis and optimization of the client database, identification of local CRM requirements, and oversight of CRM tool adoption across retail points of sale. This is an 8-month fixed-term contract covering a maternity leave replacement.
Audemars Piguet seeks CRM Specialist for 8-month maternity cover contract in Tolochenaz, Switzerland.