Clienteling, CRM & VIP Relations Luxury Jobs – Page 2
There are 354 clienteling, crm & vip relations luxury positions currently open.
Givenchy
Clienteling Assistant
Givenchy (LVMH Group) seeks a Clienteling Assistant to support the Global Clienteling department's strategy for customer experience across all regions. The successful candidate will coordinate clienteling activations between regional teams, manage VIP client experiences, oversee gifting initiatives, and maintain reporting on KPIs including conversion rates and ROI. This six-month internship offers exposure to the operational excellence and customer-centric practices that define contemporary luxury fashion.
Givenchy Paris Clienteling Assistant internship (6 months) starting January 2027. Support global customer experience strategy.
Christian Dior
CRM Manager
Parfums Christian Dior seeks a CRM Manager to lead the execution of omnichannel customer relationship campaigns across email, SMS, and clienteling channels in the US market. Reporting to the Senior CRM Manager, this role translates lifecycle strategy, loyalty initiatives, and marketing plans into sophisticated customer journey communications while maintaining operational excellence. The position oversees the complete campaign lifecycle—from strategy and design through launch and performance analysis—in close partnership with digital, retail, technical, and data teams.
CRM Manager at Parfums Christian Dior, New York. Lead omnichannel customer engagement campaigns across email, SMS, and clienteling channels.
Louis Vuitton
Digital Care Services Specialist
Louis Vuitton seeks a Digital Care Services Specialist to manage client inquiries and repair assessments through phone, email, and video channels. The role combines customer service excellence with technical product knowledge, requiring the specialist to conduct product assessments, coordinate repairs via JDE systems, and maintain high standards for quality and productivity. The position demands adherence to Louis Vuitton service etiquette and core values while managing diverse client interactions including payment collection, quotations, and service inquiries.
Louis Vuitton hiring Digital Care Services Specialist in Piscataway, NJ. Full-time customer service role managing client inquiries and product repairs.
Saks Fifth Avenue
Manager, Customer Relationships
The Manager, Customer Relationships designs and executes localized growth strategies for targeted client segments, empowering Sales Associates to cultivate long-term relationships and maximize lifetime value. Operating with a data-driven mindset, this role acts as the strategic anchor for client acquisition, retention, and tier migration across all shopping channels at Saks Fifth Avenue.
Saks Fifth Avenue seeks a Manager, Customer Relationships in Atlanta, FL to lead luxury clienteling strategies and drive customer lifetime value.
Richemont
High Jewelry Client Coordinator
Supporting Cartier North America's retail operations across the U.S. and Canada, this role coordinates high-end clientele development, VIP client management, jewelry and watch projects, and sponsorship initiatives. The High Jewelry Client Coordinator assists the Senior Manager of High Jewelry Clients with boutique requests, database maintenance, event coordination, and specialized gifting strategies for the luxury client base.
Cartier North America seeks a High Jewelry Client Coordinator in New York. Support VIP client development, events, and luxury watch allocations; $30–$34/hour.
Hermès
Client Advisor
A Client Advisor within the Client Relations Centre serves as a Maison ambassador, delivering personalised and memorable experiences across multiple channels to UK and Irish clientele. Operating in a multilingual, fast-paced environment, this role combines expert product knowledge with commercial awareness to build lasting client relationships. The position encompasses omnichannel support via telephone, email, WhatsApp and digital platforms, with responsibilities spanning sales enablement, client engagement, order management, and seamless coordination between retail stores and internal teams.
Client Advisor at Hermès in London — deliver exceptional service across multiple channels to UK and Irish clients in a permanent, full-time role.
Longines
Customer Experience Specialist
Longines seeks a Customer Experience Specialist to design and execute a connected customer experience across boutiques and digital channels. This role bridges Retail, Marketing, CRM, and E-Commerce to strengthen client relationships, elevate clientelling, and drive engagement through customer insights and retail activation. The specialist will manage CRM activities, analyse customer feedback, develop boutique initiatives, and ensure consistent brand experience across touchpoints.
Longines Customer Experience Specialist, Richmond Victoria. Drive retail and CRM initiatives across boutiques and digital channels.
Hermès
E-commerce Customer Relations Center Team Leader
Hermès seeks an experienced E-commerce Customer Relations Center Team Leader to oversee and develop a team of five customer service associates while collaborating closely with the CRC Manager. The role combines strategic people leadership, performance management, and operational excellence—driving measurable customer satisfaction improvements while embodying Hermès values of craftsmanship, excellence, and human connection. The Team Leader will establish KPIs, mentor staff, coordinate daily briefings, manage team scheduling, and serve as a key liaison between the CRC and retail, e-commerce, and corporate functions across the organization.
Hermès Dubai seeks an E-commerce CRC Team Leader to lead customer service operations, manage team performance, and drive customer satisfaction in this full-time role.
Michael Kors
Customer Insights and Activation Analyst
Michael Kors seeks a data-driven Customer Insights and Activation Analyst to bridge customer analytics and marketing execution in London. The successful candidate will combine customer data analysis, SQL expertise, and CDP proficiency to transform insights into targeted marketing audiences whilst ensuring data accuracy and governance compliance. Operating within a collaborative environment, the analyst will partner across Brand, Digital Marketing, Customer Retention, and Clienteling teams to drive revenue and engagement through data-informed decision-making.
Michael Kors, London: Customer Insights and Activation Analyst role combining CDP and SQL expertise to drive targeted marketing campaigns. £50–£60k annually.
Gucci
Senior Client Development Manager
Senior Client Development Manager drives integrated management of consumer data across the Chinese market, leveraging advanced analytics to extract actionable insights spanning distribution channels and product categories. The role orchestrates the deployment of direct-to-client tools and oversees strategic client journey management across the entire market, ensuring seamless personalization and engagement at scale.
Gucci seeks Senior Client Development Manager in Shanghai to drive CRM and data analytics strategy across China's luxury market.
Louis Vuitton
Student Intern - Client Development
Louis Vuitton seeks a dynamic and detail-oriented Student Intern to join the Client Development team in Bangkok. Working closely with the Event Manager, the successful candidate will support the planning, coordination, and execution of luxury retail activations and large-scale client events, gaining hands-on experience in luxury event management, stakeholder communication, and cross-functional project coordination.
Louis Vuitton seeks a Student Intern for Client Development in Bangkok, supporting luxury event planning and client activations for a 4+ month internship.
Chanel
Boutique Client Engagement Expert
The Boutique Client Engagement Expert serves as a strategic bridge between Marketing and boutique operations, driving client understanding and managing engagement initiatives at boutique level. This role focuses on leveraging client intelligence to identify relationship opportunities, develop clienteling capabilities among sales associates, and execute personalized engagement campaigns that build long-term client loyalty. The position emphasizes the cultivation of a client-centric culture within the boutique, translating Chanel's luxury vision into compelling, relationship-driven experiences rather than transactional product sales.
Chanel seeks a Boutique Client Engagement Expert in Hong Kong to drive luxury client relationships and CEM strategy at boutique level.