Clienteling, CRM & VIP Relations Luxury Jobs – Page 19
There are 354 clienteling, crm & vip relations luxury positions currently open.
OTB Group
Global Customer Insights Manager
The Global Customer Insights Manager is responsible for CRM data governance, customer segmentation, and analytics across the OTB Group portfolio, transforming customer data into a unified, reliable source of truth and actionable insights that drive acquisition, engagement, and retention across all channels. The role combines data governance, predictive analytics, and campaign execution, ensuring reliable KPI reporting, unified customer views, and the analytical models needed for effective one-to-many and one-to-one targeting. Additionally, the manager oversees the design and delivery of Customer Engagement Programs, including the Loyalty Program, in partnership with Retail, Marketing, IT, and Legal teams.
OTB Spa seeks a Global Customer Insights Manager in Milano to lead CRM data governance, analytics, and customer engagement programs across its luxury fashion portfolio.
OTB Group
Global Customer Insights Senior Analyst
OTB Group seeks a Global Customer Insights Senior Analyst to support CRM data governance, customer segmentation and analytics across its portfolio of international fashion brands. Reporting to the Global Customer Insights Manager, this hands-on, execution-focused role maintains reliable unified customer data while turning insights into strategic reporting. The analyst partners with IT, Marketing, and Retail teams to ensure accurate, timely customer intelligence supporting commercial decisions, predictive modeling, and loyalty programs.
OTB Spa seeks Global Customer Insights Senior Analyst in Milan; €35K–€42K annual, CRM and analytics expertise required.
Richemont
High-End VIP Manager
Richemont's Cartier Japan division seeks an experienced High-End VIP Manager to lead customer relationship strategy, VIP tour planning, and luxury customer experience initiatives across the Japanese boutique network. Reporting to senior leadership in the High-End Business division, this role combines strategic account management with talent coaching, external stakeholder engagement, and cross-functional collaboration to drive sustained growth in the VIP customer segment.
Cartier Japan seeks a High-End VIP Manager in Tokyo to lead luxury customer relationships, VIP events, and team development across the boutique network.
Chanel
CRM Campaign Project Coordinator – Internship
This six-month internship within the Customer Engagement Operations team at Chanel's Digital Europe division in Paris positions the candidate at the centre of CRM campaign production across three luxury verticals: Fragrance & Beauty, Watches & Fine Jewellery, and Fashion. Reporting to the CRM Management Campaign Director, the intern coordinates the complete production cycle from briefing through launch whilst collaborating with CRM Marketing teams, Activation Consultants, and Production partners across Europe. The role begins in January 2027.
Chanel internship in CRM campaign project management at Paris headquarters, coordinating European campaigns across Fashion, Beauty and Jewellery divisions for six months from January 2027.
Richemont
Client Relations Center Ambassador
Richemont seeks a Client Relations Center Ambassador to deliver exceptional multichannel customer service and support across phone, email, and digital channels. The role combines luxury retail sales expertise with customer relationship management, requiring the candidate to handle inbound and outbound communications, drive revenue through phone sales and upselling, and collaborate with the e-commerce team to ensure consistent brand representation. Successful candidates will maintain high customer satisfaction standards whilst achieving sales targets and fostering positive team collaboration.
Richemont Client Relations Center Ambassador in Seoul: luxury customer service, phone sales, and e-commerce support role.
Richemont
Client Relations Center Ambassador
Richemont seeks a Client Relations Center Ambassador to deliver exceptional multichannel customer service and drive phone sales revenue for its luxury jewelry, watches, and high-end accessories portfolio. The role combines inbound and outbound customer interaction, phone sales execution, and e-commerce collaboration to achieve revenue targets and maintain high customer satisfaction. The Ambassador will engage clients across phone, email, chat, and web platforms while fostering brand advocacy and promoting the heritage and craftsmanship of Richemont's Houses.
Richemont Client Relations Center Ambassador in Seoul—luxury customer service and phone sales role. Full-time, Bachelor's required.
Miu Miu
Digital Client Services Advisor
This role serves as a member of the Digital Clients Service team, providing exceptional customer support and building meaningful clienteling relationships with customers across the Asia Pacific region through multiple channels including telephone, live chat, social media, and email. The position encompasses customer outreach initiatives, e-commerce purchase assistance, aftersales support, and proactive issue resolution while collaborating with internal departments to deliver the most efficient solutions.
Miu Miu Digital Client Services Advisor in Hong Kong – join the CRM & Omnichannel team providing exceptional customer support across Asia Pacific.
LVMH
CRM Project Coordinator Intern
LVMH Fragrance Brands seeks a CRM Project Coordinator Intern to support the International Commerce Director in developing and implementing CRM strategies across the Givenchy and KENZO brands. The intern will oversee operational execution, content development, and process optimization across international markets to strengthen CRM activities. This six-month internship runs from January to July 2027 and offers exposure to luxury fragrance marketing, cross-functional collaboration, and competitive digital strategy.
LVMH Fragrance Brands seeks CRM Project Coordinator Intern in Levallois-Perret, France (Jan–July 2027). Support luxury marketing strategy for Givenchy & KENZO.
Rimowa
Client Service Advisor
RIMOWA, the first German Maison of the LVMH Group, seeks a Client Service Advisor to serve as the primary point of contact for clients across European markets. The successful candidate will deliver exceptional service via phone, email, and digital channels while embodying RIMOWA's values of function, luxury, heritage, and innovation. This hybrid role combines customer care excellence with a sales-driven mindset to build lasting client relationships and exceed satisfaction targets.
RIMOWA seeks Client Service Advisor in Cologne, Germany. Hybrid role delivering exceptional customer service across European markets with competitive benefits package.
Sephora
CRM & Loyalty Senior Manager
Sephora Mexico seeks an experienced CRM & Loyalty Senior Manager to lead the evolution of the brand's loyalty programme and omnichannel CRM strategy. This strategic role will drive customer retention, repurchase, and lifetime value growth through data-driven personalisation and cross-functional innovation. The successful candidate will develop sophisticated customer journeys, segmentation strategies, and automated campaigns whilst managing technology platforms including CRM, CDP, and marketing automation tools.
Sephora Mexico: CRM & Loyalty Senior Manager role in Mexico City. Lead omnichannel loyalty strategy and customer retention programmes.
Chanel
Fashion Client Marketing Intern
Join Chanel's Fashion Client Marketing team in Amsterdam as an intern, supporting the Benelux and Scandinavian region from September 2026. The role encompasses client data analysis, boutique activation through targeted client list distribution, campaign coordination across European markets, event organization, and digital clienteling tool adoption. The intern will report to the Fashion Client Marketing Manager and collaborate with regional marketing teams and boutique staff to drive client engagement and measurable business outcomes across the luxury fashion boutique network.
Chanel Fashion Client Marketing Intern – Amsterdam, Netherlands. Join the Fashion team in September 2026 supporting Benelux and Scandinavian boutiques.
Van Cleef & Arpels
Internship Assistant, Customer Service Project Coordination & Data
Van Cleef & Arpels, a prestigious high jewelry maison, seeks an internship assistant to support the Customer Service department for six months beginning January 2027 in Paris. The successful candidate will coordinate customer service improvements across global regions (US, Asia, Europe, Japan, Middle East), manage digital solution enhancements, and oversee internal communications and project promotion initiatives. The role combines project management, customer experience enhancement, and international coordination within a heritage-driven luxury environment.
Van Cleef & Arpels internship: Customer Service Project Coordination & Data support role in Paris. Six-month full-time position starting January 2027.