Clienteling, CRM & VIP Relations Luxury Jobs – Page 18
There are 354 clienteling, crm & vip relations luxury positions currently open.
Van Cleef & Arpels
Team Lead, Customer Relations Center
Van Cleef & Arpels, a prestigious high jewelry maison renowned for exceptional craftsmanship and heritage, seeks a Team Lead to oversee and execute customer relations center operations. The successful candidate will manage contact center activities while ensuring superior service quality and adherence to brand standards, overseeing complex client inquiries, HR support services, and team development in Las Vegas.
Van Cleef & Arpels Team Lead, Customer Relations Center position in Las Vegas. Oversee contact center operations and client relations for online retail.
Tiffany & Co.
Client Advisor, Contact Centre
Tiffany & Co. seeks a Client Advisor for its Toronto Bloor Street boutique to deliver luxury, best-in-class client experience across multiple contact channels—phone, email, and live chat. This role embodies the Tiffany brand through elevated, authentic communication; builds long-term client loyalty through personal connections; and balances exceptional service with achievement of commercial sales targets and goals. The advisor will demonstrate comprehensive product knowledge, engage in proactive recommendations, and resolve client issues with empathy while maintaining full compliance with brand policies and processes.
Tiffany & Co. Client Advisor, Contact Centre in Toronto—deliver luxury client service across phone, email, and chat. CAD $20.57–$27.83/hr, full-time.
Sephora
CRM & Business Analysis Manager
Sephora seeks a CRM & Business Analysis Manager to design and deploy an omnichannel commercial activation strategy across France, driving customer value and engagement through targeted offers and multi-channel contact plans. The successful candidate will monitor campaign performance, manage test-and-learn initiatives, ensure operational excellence, and lead a team of four professionals while collaborating with cross-functional Europe teams.
Sephora seeks CRM & Business Analysis Manager in Neuilly-sur-Seine, France. Lead omnichannel customer engagement strategy and manage a CRM team.
Richemont
Client Advisor
Cartier, a flagship maison of Richemont, seeks a multilingual Client Advisor to serve the Southeast European market from its Amsterdam headquarters. The successful candidate will act as the primary point of contact for high-value clients across phone, email, and digital channels, building lasting relationships while providing expert product knowledge and exceptional service that reflects the uncompromising quality of the Cartier brand. This role combines sophisticated customer management with commercial acumen to identify sales opportunities and nurture client engagement at the highest level.
Cartier seeks a Client Advisor with Greek and Italian fluency in Amsterdam to manage Southeast European client relationships. Full-time role at Richemont.
Christian Dior
Digital Client Advisor
This role delivers personalized and exceptional client service for Christian Dior Couture, bridging digital and physical retail channels to drive commercial success. The Digital Client Advisor engages with clients through multiple touchpoints to understand preferences, provide product recommendations via digital selling techniques, and coordinate seamless omnichannel experiences. By maintaining close collaboration with retail locations and leveraging clienteling initiatives, the position fosters long-term relationships and drives repeat business while achieving key performance indicators aligned with Dior's luxury positioning.
Christian Dior Couture seeks Digital Client Advisor with Italian language skills in Courbevoie, France. Full-time CDI position blending luxury client service and digital selling expertise.
Louis Vuitton
Resolution Advisor, Client Services
Louis Vuitton seeks a Resolution Advisor to join its Client Services team in Irving, Texas. In this role, the successful candidate will manage escalated client concerns with professionalism and empathy, delivering one-call resolution whenever possible whilst serving as a trusted brand ambassador. Reporting to the Digital Resolutions Manager, this position offers the opportunity to elevate client experience through thoughtful feedback and cross-functional collaboration, upholding the Maison's service standards and commitment to excellence.
Louis Vuitton seeks a Resolution Advisor in Irving, Texas to manage escalated client concerns and deliver exceptional service recovery.
Louis Vuitton
Concierge
Louis Vuitton seeks a passionate, creative Concierge to serve as brand ambassador on the 57th Street location. The role involves building genuine relationships with clients, serving as their first point of contact within the store, and directing them to appropriate departments and services. The Concierge will maintain client appointment calendars, coordinate with the Client Experience team, and deliver a seamless luxury experience while achieving individual and team sales goals and supporting business strategy.
Louis Vuitton seeks a Concierge on 57th Street in New York. Hourly rate USD $25.00–$28.00 plus commission, benefits, and career development.
Jaeger LeCoultre
Client Advisor
Jaeger-LeCoultre seeks a Client Advisor to manage a designated sales channel and drive revenue growth through strategic relationship building and consultative selling. The role encompasses developing and executing channel sales strategies, managing complex customer accounts, configuring bespoke product solutions, and overseeing CRM implementation. The successful candidate will cultivate industry relationships, represent the Manufacture at prestigious events, and serve as a subject matter expert on the brand's heritage-rich timepiece portfolio.
Jaeger-LeCoultre Client Advisor role in Pangyo, Korea—manage luxury watch sales channels, build client relationships, and drive strategic growth for the Manufacture of Watchmakers.
Chanel
Senior Client Engagement Executive
This role is pivotal in driving customer relationship management initiatives within the Chanel Fragrance and Beauty Division, ensuring consistent client experience across all CHANEL FBP stores. The successful candidate will strategize and execute multi-channel CRM programs (including EDM and SMS campaigns) using Salesforce Marketing Cloud, manage client engagement budgets, and lead digital CRM projects from conception to delivery. The position requires expertise in luxury retail CRM landscapes, strong data analytics capabilities, and the ability to navigate complex, ambiguous environments while maintaining exceptional standards under pressure.
Chanel seeks a Senior Client Engagement Executive in Singapore to drive CRM initiatives and client experience across Fragrance and Beauty stores.
Chanel
Client Experience Project Assistant
Join Chanel's International Market Animation Department within the Watches and Fine Jewelry Division as a Client Experience Project Assistant. This six-month internship role supports the Client Experience team in orchestrating and deploying customer-centric service initiatives across markets while maintaining alignment with brand heritage and strategic vision.
Chanel seeks a Client Experience Project Assistant for a 6-month internship in Paris starting January 2027. Support watches and fine jewelry market strategies.
Chanel
Director, VIP Client Development
Chanel seeks a Director, VIP Client Development to lead client engagement strategy and initiatives across the Northeast region, including New York City, Boston, Chicago, Washington DC, Connecticut, New Jersey, and Detroit. Based in New York City, the candidate will spend significant time in-boutique, partnering with boutique teams and Client Development Managers to cultivate relationships with top-tier clients and drive market-specific strategies. This strategic leadership role bridges local boutique operations with corporate vision, requiring expertise in luxury retail, client relationship management, and cross-functional collaboration.
Chanel Director, VIP Client Development role in New York City leading Northeast luxury retail and boutique client strategy across major markets.
Chanel
Director, VIC & Client Development Strategy
Chanel seeks a strategic Director to lead luxury client engagement and VIP client development across the Southeast region, including Florida, Texas, and Georgia. Based in Miami and spending significant time in-boutique, the successful candidate will partner with boutique teams and Client Development Managers to service top clients, develop market-specific strategies, and drive alignment between local initiatives and broader market vision. This role combines hands-on clienteling expertise with strategic leadership to set luxury service standards across the region.
Chanel seeks a Director of VIC & Client Development Strategy in Miami to lead luxury client engagement across the Southeast region with 10+ years of experience.