Clienteling, CRM & VIP Relations Luxury Jobs – Page 18
There are 310 clienteling, crm & vip relations luxury positions currently open.
Hermès
Trilingual Customer Advisor
Hermès is seeking a trilingual customer advisor fluent in Italian, English, and French to join its European e-commerce entity and customer relations center in Paris. The role encompasses end-to-end management of customer relationships across e-commerce and retail touchpoints, delivering exceptional service through multiple channels including phone, email, and WhatsApp. The successful candidate will serve as a primary point of contact for European customers, managing order follow-up, providing comprehensive product information, and proactively driving customer engagement and loyalty initiatives.
Hermès seeks a trilingual customer advisor (Italian/English/French) in Paris for e-commerce and retail customer relations management.
Pomellato
CRM Manager
Pomellato seeks a strategic CRM Manager to shape client engagement across North Asia, with primary ownership of Japan and functional support for Korea. This role operates at the intersection of client intelligence, luxury storytelling, and commercial performance, partnering with Global CRM, Retail, Marketing, E-commerce, and Leadership teams to transform data into highly personalized experiences that deepen emotional connection, drive retention, and support long-term brand desirability. The ideal candidate will manage CRM performance while helping redefine how client relationships are cultivated in a modern luxury environment.
Pomellato CRM Manager – North Asia position in Tokyo, Japan. Lead client engagement strategy and luxury CRM excellence for Kering.
Chanel
Client Service Advisor
Chanel seeks a Client Service Advisor to deliver exceptional personalized service and build lasting relationships with discerning clientele in a luxury retail environment. The role focuses on understanding client preferences, providing tailored product recommendations, and ensuring an elevated experience that reflects the brand's heritage of excellence and sophistication.
Chanel Client Service Advisor in Dubai — luxury clienteling and guest experience role.
Kering
Group Head of Clienteling
Kering seeks a Group Head of Clienteling to lead the development and implementation of a global client engagement strategy across its portfolio of luxury houses. The role encompasses defining best-in-class clienteling frameworks, driving appointment-based selling initiatives, establishing performance metrics, and ensuring excellence in client experience across all touchpoints—digital, physical retail, and omnichannel environments. The successful candidate will collaborate cross-functionally with brand leadership, retail teams, CRM, merchandising, digital, and data organizations to accelerate client acquisition, increase retention and loyalty, and elevate lifetime value.
Kering seeks Group Head of Clienteling in Paris to lead luxury client strategy, drive acquisition and retention, and coordinate cross-brand engagement initiatives.
Balenciaga
Senior Client Engagement Officer
Balenciaga seeks a Senior Client Engagement Officer for its Southeast Asia & Oceania team based in Singapore. The successful candidate will develop and execute in-store client engagement activations, implement clienteling programs across retail teams, and translate client data into actionable insights to strengthen customer relationships and optimize business outcomes. Reporting to the Senior Retail Excellence Manager, this role bridges strategic planning and operational execution to elevate the luxury retail experience.
Balenciaga seeks Senior Client Engagement Officer in Singapore. Drive in-store activations, clienteling programs, and data-driven engagement strategies across luxury retail environments.
Louis Vuitton
Client Advisor - Client Services
Louis Vuitton seeks a Client Advisor for its Client Services team to deliver exceptional support to the brand's esteemed clientele across phone, email, social media, and chat channels. The role requires 3–5 years of customer service experience in a luxury retail setting, strong multilingual capabilities (English, French, and/or Spanish preferred), and demonstrated ability to build lasting client relationships while achieving sales targets. The position offers a starting hourly rate of $20 with comprehensive benefits including medical, dental, vision, disability coverage, paid time off, and employee discounts.
Louis Vuitton Client Advisor - Client Services in Irving, TX. Join the luxury brand's Client Services team delivering exceptional support across multiple channels. Starting at $20/hr.
Audemars Piguet
CRM Lead Coordinator
This mid to senior-level position is responsible for coordinating customer relationship management initiatives, optimizing CRM platform administration, and supporting business development teams with lead management and strategic customer engagement across the Madrid operations.
CRM Lead Coordinator position in Madrid, Spain. Mid-senior level business development role managing customer relationships and lead coordination.
Richemont
Client Advisor
This Client Advisor position at Richemont's Amsterdam location requires fluency in French alongside English to serve a diverse, affluent clientele in a luxury retail environment. The role combines personalized client consultation, boutique operations, and relationship management within a prestigious jewellery or watchmaking setting.
Richemont seeks multilingual Client Advisor in Amsterdam with French fluency for luxury retail client service.
Kenzo
PR Relations Internship Assistant
This six-month internship within Kenzo's Marketing and Communications department offers exposure to high-end fashion public relations operations. The role combines VIP relations coordination, press office support, event logistics, and product placement campaign assistance, with particular focus during Paris Fashion Week activities.
Kenzo Paris internship: 6-month PR Relations Assistant role in VIP relations and press coordination. Apply now.
Saks Global
Director, Private Client Relations
Bergdorf Goodman seeks an accomplished Director of Private Client Relations to lead its private client advisory team and oversee the curation of exclusive experiences for the store's ultra-affluent clientele. This executive-level role reports directly to senior leadership and requires extensive experience building and maintaining relationships with high-net-worth individuals whilst managing a team of premium client advisors. The successful candidate will combine strategic vision with a hands-on approach to luxury service delivery, ensuring unparalleled discretion and personalisation for Bergdorf Goodman's most valued clients.
Bergdorf Goodman seeks Director of Private Client Relations in New York to lead luxury clienteling team and VIP customer experiences.
Kering Eyewear
After-Sales Specialist
Kering Eyewear seeks an After-Sales Specialist to support North American operations by coordinating repairs, warranty, and commercial returns flows in collaboration with logistics, customer service, and sales teams. The role requires ensuring compliance with corporate policies while delivering excellence in service delivery and managing warranty claims through CRM systems. The successful candidate will drive process improvements, guarantee quality standards, and provide technical eyewear support to internal and external customers.
Kering Eyewear After-Sales Specialist in Bridgewater, NJ – warranty, repairs, and returns coordination for luxury eyewear.
Versace
CRM Manager
This CRM Manager role at the Versace Paris Montaigne boutique focuses on driving client-centric business performance through strategic CRM initiatives, team leadership, and elevated clienteling excellence. The position encompasses client acquisition and retention, team coaching on luxury service standards, CRM activations, and coordination of VIP client experiences in partnership with boutique management.
Versace CRM Manager, Paris Montaigne. Drive client engagement, lead clienteling strategy, and manage VIP relationships in this boutique leadership role.