Clienteling, CRM & VIP Relations Luxury Jobs – Page 18
There are 349 clienteling, crm & vip relations luxury positions currently open.
Chanel
Client Analytics Professional
Chanel seeks a Client Analytics Professional to drive client-centric business growth by transforming client and commercial data into actionable insights and strategic recommendations. The role focuses on developing deep understanding of client behaviours, journeys, and performance drivers across channels to enable data-driven decision-making and strengthen client acquisition, retention, loyalty, and omnichannel engagement. This position combines strong analytical capabilities with expertise in data structures and client data platforms to support strategic initiatives across the business.
Chanel Client Analytics Professional in Seoul — drive data-driven business growth through client insights and strategic analytics.
Versace
In-Store CRM Manager
The In-Store CRM Manager drives client acquisition, retention, and sales performance through strategic customer relationship management initiatives in partnership with boutique leadership. This role elevates clienteling excellence across the team, develops a high-value and loyal client portfolio, and promotes a client-centric culture through targeted engagement activations, personalized experiences, and luxury service standards.
In-Store CRM Manager at Versace, London. Drive client engagement, lead CRM initiatives, and elevate luxury retail excellence.
Van Cleef & Arpels
Senior Manager, Client Experience
Van Cleef & Arpels, a prestigious high jewelry maison, seeks a Senior Manager, Client Experience to oversee key client experience initiatives and drive client loyalty across the Americas region. Based in New York, this role requires managing the daily client journey across boutique typologies, leading the introduction of client hospitality tools and frameworks, managing vendor relationships, and heading seasonal gifting programs. The successful candidate will demonstrate exceptional project management capabilities, strong interpersonal skills, and the ability to operate with executive presence while collaborating with headquarters and regional partners.
Van Cleef & Arpels seeks Senior Manager, Client Experience in New York. Lead client hospitality initiatives and vendor relationships for luxury jewelry maison.
Christian Dior
Senior Manager, CRM & Client Lifecycle
Parfums Christian Dior seeks a Senior Manager, CRM & Client Lifecycle to define and execute North America's CRM vision across owned channels and omnichannel experiences. Reporting to the Senior Director, CRM & Data, this strategic leader will oversee the development of lifecycle marketing strategies that drive client acquisition, engagement, retention, loyalty, and lifetime value whilst ensuring seamless luxury experiences across Dior.com, boutiques, and loyalty programs. The role manages a high-performing CRM team responsible for email, SMS, push notifications, and lifecycle programs, whilst partnering with Retail, E-Commerce, Analytics, and Digital teams to deliver data-driven, best-in-class client journeys.
Parfums Christian Dior | Senior Manager, CRM & Client Lifecycle | New York. Lead luxury CRM strategy and omnichannel client experiences.
Chanel
CRM Project Assistant
Chanel seeks a CRM Project Assistant to support the CRM Project Manager in implementing the Perfumes and Beauty communication strategy across all markets. The role encompasses management of online and offline communication projects on a global scale, coordination with regional markets across Europe, Asia, US, and UK, and collaboration with internal departments including Creative Direction, International Marketing, and E-commerce. The successful candidate will facilitate communication asset management, oversee project timelines, and support the monitoring of key performance indicators while maintaining consistent communication standards across all touchpoints.
Chanel seeks a CRM Project Assistant in Neuilly-sur-Seine for a 6-month internship supporting global Perfumes and Beauty communications strategy (January 2027).
Balenciaga
CRM Data Analyst Intern
Balenciaga's EMEA Client Engagement team seeks a six-month intern beginning October 2026 to drive CRM reporting activities and client insights analysis aligned with the House's strategic engagement objectives. The role encompasses market trend analysis, KPI dashboard production, database quality management, client behavior analytics, and cross-functional coordination to deliver actionable intelligence for client acquisition and retention strategies.
Balenciaga EMEA Client Engagement Data Analyst Intern (6 months, Oct 2026) in Paris. CRM reporting, KPI analysis, and client insights.
Bottega Veneta
Global CRM Specialist
Bottega Veneta seeks a Global CRM Specialist to join its dynamic team in Milan, reporting to the Global CRM Manager. The role encompasses the development and management of comprehensive CRM reporting solutions, encompassing weekly, monthly, and quarterly KPI dashboards and scorecards. The successful candidate will drive customer analytics initiatives spanning retention, engagement, loyalty, and clienteling effectiveness whilst ensuring data quality and governance across global operations. This position offers the opportunity to innovate CRM processes through emerging technologies and AI-powered solutions whilst collaborating across regions and internal stakeholders.
Global CRM Specialist at Bottega Veneta in Milan, Italy. Support global CRM reporting, analytics, and customer insights for a luxury fashion house. Starting salary €28,000.
Officine Universelle Buly
Customer Relations Assistant Intern
Officine Universelle Buly, a luxury beauty and fragrance maison within the LVMH group, seeks an ambitious intern to support its omnichannel customer relations operations at the Paris headquarters. Reporting to the Client Experience Manager, the intern will manage daily customer service across multiple channels (email, WhatsApp, phone, social media), participate in customer experience optimization initiatives, and assist with B2B corporate account management for hospitality partners including restaurants and hotels.
Officine Universelle Buly Paris internship: Customer Relations Assistant supporting omnichannel operations and B2B accounts for luxury beauty maison.
Van Cleef & Arpels
Client Treatment Manager
Van Cleef & Arpels seeks a Client Treatment Manager to develop and execute VIP client loyalty strategy in Japan. The role encompasses designing the luxury VIP experience, developing tailored loyalty programs and bespoke events, personally engaging with select clients, leading international VIP Voyages, and collaborating with retail and High Jewelry teams to drive acquisition, loyalty, satisfaction, and profitability of the Maison's most valued clientele.
Van Cleef & Arpels: Client Treatment Manager, Tokyo. Develop VIP loyalty strategy and lead luxury client engagement.
Van Cleef & Arpels
Team Lead, Client Relations Center
Van Cleef & Arpels seeks a Team Lead for its Client Relations Center in Las Vegas to drive sales and operational excellence while supervising a team of client-facing ambassadors. This role combines individual contributor responsibilities—managing inbound and outbound client communications across multiple channels—with supervisory duties including team coaching, performance monitoring, and KPI management. The successful candidate will model service excellence, ensure timely resolution of escalated cases, and partner with internal departments to deliver exceptional experiences while maintaining knowledge of product launches and campaigns.
Van Cleef & Arpels Team Lead position at Client Relations Center in Las Vegas; supervise client service team, drive sales, manage escalations.
Christian Dior
Client Advisor
Based at the Christian Dior Couture Client Services Center in Jersey City, the Client Advisor delivers exceptional client service through attentive listening and empathetic problem-resolution across multiple communication channels. The role encompasses managing customer inquiries via phone, email, and social media while upholding brand values, demonstrating advanced product knowledge, and consistently achieving or exceeding performance KPIs including case management, quality assurance scores, and sales targets.
Christian Dior Couture Client Advisor in Jersey City, NJ: deliver luxury client service at our Client Services Center. Full-time, $24–$26/hr plus benefits.
Tiffany & Co.
Client Care Representative
Tiffany & Co. seeks a Client Care Representative to join its Client Care team in Japan, actively expanding employment opportunities for individuals with disabilities. The role centers on managing customer inquiries through email, chat, and social media channels, delivering personalized support and building long-term client relationships through attentive service and storytelling.
Tiffany & Co. Client Care Representative position in Japan; customer support via email, chat, and social media for individuals with disabilities.