Clienteling, CRM & VIP Relations Luxury Jobs – Page 17
There are 349 clienteling, crm & vip relations luxury positions currently open.
Van Cleef & Arpels
Quality Manager, Client Relations Center
Van Cleef & Arpels seeks a Quality Manager to lead Quality Assurance initiatives across the Client Relations Center in Dallas, TX. This role oversees quality standards, evaluates client interactions across all communication channels (voice, email, chat, social media), and develops quality assurance frameworks to ensure consistency with Maison standards. The ideal candidate holds a Bachelor's degree with 5+ years of experience in Quality Assurance, Learning and Development, or a leadership role in luxury retail contact center operations, with proficiency in Salesforce, Microsoft Office Suite, and quality monitoring platforms.
Van Cleef & Arpels Quality Manager position in Dallas, TX. Lead QA initiatives, develop quality frameworks, and ensure client service excellence.
Christian Dior
Client Service Manager
Parfums Christian Dior seeks a Client Service Manager to lead customer experience strategy and operational excellence across international markets. This fixed-term contract role is based in Neuilly-sur-Seine and requires a minimum of 5 years' experience managing client service centers at global scale. The position encompasses customer journey design, process optimization, AI transformation support, service quality management, knowledge management, and team development across multicultural teams and cross-functional partnerships.
Parfums Christian Dior seeks Client Service Manager in Neuilly-sur-Seine for 5-month fixed-term contract managing customer experience and operational excellence.
Prada
In-Store CRM Manager
The In-Store CRM Manager consolidates customer data and equips the retail team with actionable insights to strengthen clientele relationships while supporting store management in executing targeted CRM initiatives. This role bridges customer intelligence and sales performance, ensuring data integrity, system optimization, and strategic customer engagement across the location.
Prada In-Store CRM Manager role at Selfridges in London. Manage customer data, KPIs, and CRM initiatives to drive retail excellence.
Van Cleef & Arpels
Client Advisor
Van Cleef & Arpels seeks a Client Advisor to serve as the primary voice for the Maison, building and maintaining strong client relationships through phone and web-based channels. The role combines expert product knowledge in High Jewelry, Jewelry, and Watchmaking with sophisticated sales and clienteling responsibilities, requiring native-level French fluency and a proven track record in luxury customer service.
Van Cleef & Arpels Client Advisor role in Amsterdam—luxury jewelry clienteling, sales, and customer service.
Christian Dior
Regional Director, Client Engagement
Christian Dior Couture seeks an experienced Regional Director of Client Engagement to partner with the Regional Vice President in executing client strategy across all tiers. The incumbent will dedicate 65% of time to client development and retail leadership coaching, 20% to client engagement initiatives including events and experiential marketing, and 15% to top-tier client cultivation and retention strategies. This hybrid role requires 4 days per week in-store presence to provide on-floor coaching, mentor leadership, and drive relationship-based selling across the region.
Christian Dior Couture seeks Regional Director, Client Engagement in Miami to lead client development and retail leadership across luxury boutiques.
Chanel
Client Intelligence Analyst
Chanel seeks a Client Intelligence Analyst to join the European Fashion Marketing Client team, serving as a liaison between the Fashion Division and European markets across 60+ boutiques. This regional role encompasses KPI reporting, customer analysis, and market support to enhance customer understanding and deliver localized retail experiences aligned with global strategy.
Chanel seeks Client Intelligence Analyst intern in Paris for 6-month fashion division role starting January 2027, supporting European market insights and retail strategy.
Make Up For Ever
CRM Assistant
Make Up For Ever seeks a detail-oriented CRM Assistant to support the Global CRM Project Manager on a six-month internship commencing September or October 2026. The role encompasses CRM campaign strategy development, management of automated email workflows (triggers), and performance analysis across international markets, with a hybrid work arrangement in Levallois Perret.
Make Up For Ever: 6-month CRM Assistant internship in Levallois-Perret, Paris. Support international campaigns and email automation.
Chanel
Assistant CRM and Customer Engagement Project Manager
Chanel seeks an Assistant CRM and Customer Engagement Project Manager to support the Fashion Marketing Client team in a regional capacity across Europe. This six-month internship role bridges the Fashion Division and European markets, providing support to over 60 fashion boutiques whilst developing customer relationship strategies and communication campaigns. The position combines CRM campaign coordination, customer data analysis, and retail engagement tools management with cross-divisional collaboration and competitive benchmarking.
Chanel internship: Assistant CRM and Customer Engagement Project Manager, Fashion Division, Paris, 6-month role starting January 2027.
Celine
Fashion and Celebrity Relations Intern
Céline, a French fashion house and leather goods maison within the LVMH group, seeks a Fashion and Celebrity Relations Intern for the Celebrity Department. The intern will support VIP shopping request coordination, celebrity relationship management, press sample tracking, and special events preparation over a six-month full-time internship beginning January 2027. The role requires fluency in French and English, Fashion GPS proficiency, and prior experience in press or events coordination.
Céline seeks an internship candidate for Fashion and Celebrity Relations in Paris (75006). 6-month full-time internship starting January 2027.
Christian Dior
Internship: Private Client Projects Coordinator
Parfums Christian Dior seeks an internship candidate to support the International Retail direction's Private Clients department, which specializes in recruitment and engagement of ultra-high-net-worth clientele. The intern will develop communication tools, coordinate exclusive client experiences and product offerings, conduct competitive benchmarking, and assist in operational preparation for premium events and activations across France and internationally.
Internship in Private Client Programs at Parfums Christian Dior (Neuilly-sur-Seine, France) coordinating luxury client experiences and activation strategies.
Chanel
Client Service Manager
Chanel seeks an experienced Client Service Manager to lead and optimize service excellence across the Korean market. The successful candidate will oversee the CHANEL & moi localization and implementation, manage comprehensive customer satisfaction and voice-of-client survey programs, drive after-sales operational excellence, and champion clienteling practices throughout the boutique network. This role requires managing end-to-end service initiatives with strong analytical capabilities, digital proficiency, and the ability to translate client feedback into actionable improvements.
Chanel Client Service Manager role in Seoul, South Korea. Lead service excellence initiatives including survey management, after-sales operations, and clienteling.
Celine
Senior Manager, VIP
Céline, an iconic French luxury fashion and leather goods maison within the LVMH group, seeks a Senior Manager, VIP to drive US market visibility and talent engagement strategy. This senior-level role oversees VIP relations, dressing proposals, talent collaborations, and special activations for award seasons, film festivals, and fashion shows. The successful candidate will develop strategic initiatives, manage sample logistics across Paris and New York showrooms, coordinate with stylists and talent representatives, and manage departmental budgets while reporting to the Head of VIP.
Céline seeks Senior Manager, VIP in New York to lead luxury talent relations, VIP engagement, and strategic activations. $110K–$130K annual.