Clienteling, CRM & VIP Relations Luxury Jobs – Page 17
There are 244 clienteling, crm & vip relations luxury positions currently open.
Veuve Clicquot Ponsardin
CRM & Digital Projects Assistant (Apprenticeship)
One-year apprenticeship in Paris supporting the CRM Manager on email campaigns, Salesforce integration, KPI analysis and digital project coordination. Role begins 1 September 2026; preferred cadence 4 days/1 day or 3 weeks/1 week.
Veuve Clicquot, Paris — CRM & Digital Projects Assistant (Apprenticeship). 1-year apprenticeship from Sept 1, 2026; CRM, email marketing & Salesforce.
Yves Saint Laurent
Worldwide CRM Intern
Saint Laurent is hiring a Worldwide CRM Intern in Paris to support global client development: campaign execution and analysis, audience generation, KPI reporting, tool maintenance and privacy-related tasks. The internship is expected to start in September 2026 and is aimed at master's students in business or marketing.
Saint Laurent in Paris seeks a Worldwide CRM Intern to support global client development and clienteling campaigns. Internship starts September 2026.
Audemars Piguet
Customer Service Excellence Manager
The Customer Service Excellence Manager will lead omnichannel quality and VOC programmes, coach front-line teams, and partner with retail and digital stakeholders to elevate client experience for a leading luxury brand in Shanghai.
Leading luxury brand — CS Excellence Manager in Shanghai. Drive omnichannel customer service quality and CX programmes for a high-end fashion house.
Richemont
Client Service Associate
Richemont is recruiting a part-time Client Service Associate in Dubai for UAE nationals to provide personalised clienteling and sales support in a luxury boutique setting. The role focuses on customer engagement, CRM upkeep, transaction processing and maintaining brand standards.
Richemont in Dubai seeks a part-time Client Service Associate (UAE Nationals) to deliver exceptional clienteling and in-boutique service.
Swatch
Customer Care Team Lead (Corporate)
Swatch Group seeks a Customer Care Team Lead to manage corporate after-sales support in Miami. The role directs a small team, owns escalations, monitors KPIs and drives process improvements across CRM and service operations.
Swatch — Miami, FL — Customer Care Team Lead (Corporate). Lead corporate customer service for Swatch Group in Miami.
Richemont
Client Relations Centre Coordinator (Intern)
Internship supporting the Client Relations Centre in Amsterdam, assisting with CRM management, client enquiries, reporting and coordination between boutiques and after‑sales teams. Ideal for a candidate seeking hands‑on experience in luxury client service operations.
Richemont is hiring a Client Relations Centre Coordinator Intern in Amsterdam. Internship supporting CRM, client enquiries and cross‑functional service operations.
Tapestry
Director, Retention
The Director, Retention will lead CRM and lifecycle marketing for Kate Spade New York, owning retention strategy, segmentation, testing and cross-channel activations to increase repeat purchase and customer lifetime value. The role requires senior leadership, strong analytics and cross-functional collaboration at Tapestry’s New York headquarters.
Tapestry (Kate Spade) is hiring a Director, Retention in New York. Lead CRM, lifecycle marketing and loyalty to grow customer lifetime value.
Van Cleef & Arpels
Customer Service Associate
Join Van Cleef & Arpels in Beverly Hills as a Customer Service Associate to manage client enquiries, appointments and after‑sales with discretion and elevated service. The role supports boutique operations and clienteling to reinforce long‑term relationships for a high‑jewelry maison.
Van Cleef & Arpels — Customer Service Associate in Beverly Hills. Provide exceptional client service for a premier high‑jewelry maison.
Richemont
Customer Service Coordinator — Projects, Facilities & Administration
The Customer Service Coordinator will manage after‑sales and client service workflows while coordinating projects and facility administration across Tokyo boutiques and offices. The role combines client escalation handling, vendor coordination, budget oversight and operational reporting to support seamless service delivery.
Richemont in Tokyo seeks a Customer Service Coordinator (Projects, Facilities & Administration) to support client services, projects and workplace operations.
Tapestry
Email & SMS Manager
The Email & SMS Manager will lead Coach’s European email and SMS strategy, owning campaign planning, automated journeys, platform relationships (Cordial, Email on Acid), A/B testing and performance reporting. The role requires budget and vendor management, localisation oversight and close collaboration with Ecommerce, Brand and Technology teams. Hybrid role based in Greater London.
Tapestry (Coach) — Email & SMS Manager in Greater London. Lead European email and SMS strategy to grow retention and lifetime value.
Galeries Lafayette
Customer Service Representative
Join a luxury maison in Paris as a Customer Service Representative responsible for first‑line client care across phone, email and chat, order management, returns and CRM maintenance. The role requires a client‑centric mindset, strong communication skills and experience in premium retail or service environments.
Luxury maison — Paris — Customer Service Representative role delivering concierge‑level client care for a high‑end fashion brand.
Richemont
Customer Service Administrator
Richemont is hiring a Customer Service Administrator on a 12‑month fixed‑term contract in London to manage client enquiries, process orders and returns, maintain CRM records and coordinate with boutiques and after‑sales teams. The role demands precision, excellent client communication and experience with order/CRM systems.
Richemont seeks a Customer Service Administrator (12-month contract) in London to support client services, order processing and CRM management.