Clienteling, CRM & VIP Relations Luxury Jobs – Page 15
There are 274 clienteling, crm & vip relations luxury positions currently open.
Burberry
Senior Manager, CRM Orchestration
Senior Manager, CRM Orchestration based in Paris responsible for designing and executing cross-channel customer journeys, managing MarTech orchestration, and optimising lifecycle programs to increase retention and lifetime value. The role partners closely with data, ecommerce and marketing stakeholders and leads testing, measurement and vendor integrations.
Confidential luxury house — Senior Manager, CRM Orchestration in Paris. Lead cross-channel customer journey strategy and MarTech orchestration.
Moët Hennessy
Head of Customer Marketing
The Head of Customer Marketing, based in Taipei (hybrid), will build a best‑in‑class customer marketing capability across APAC, aligning Brand and Sales to deliver on‑ and off‑trade activations, commercial analytics and scalable playbooks. The role demands strategic leadership, P&L discipline, and hands‑on executional ownership.
Moët Hennessy seeks a Head of Customer Marketing in Taipei — lead on- and off-trade activations, build BI capabilities and drive commercial customer partnerships.
LVMH
Customer Service Vendor Senior Manager
LVMH Beauty seeks a Customer Service Vendor Senior Manager in New York to lead North America BPO operations, align multi‑Maison service standards, and implement KPI-driven improvements and omnichannel technologies. The role reports to the VP of Transformation and requires coordination across Digital, Marketing and Operations teams.
LVMH Beauty in New York seeks a Customer Service Vendor Senior Manager to oversee BPO operations and drive omnichannel client service for multiple Maisons.
Van Cleef & Arpels
Client Development Assistant
The Client Development Assistant will support boutique clienteling and CRM operations in the Singapore boutique, coordinating appointments, maintaining client dossiers and assisting sales teams with post‑sale follow‑up and VIP events.
Van Cleef & Arpels in Singapore seeks a Client Development Assistant to support clienteling, CRM and boutique client relations.
Montblanc
Director of Client Experience
Montblanc is hiring a Director of Client Experience in New York to lead CRM, clienteling and VIP programmes across retail and digital channels. The role will develop omnichannel client strategies, manage a client experience team, and deliver measurable improvements in retention and lifetime value.
Montblanc seeks a Director of Client Experience in New York to lead clienteling, CRM and VIP programmes for the maison.
Saks Fifth Avenue
Personal Shopping Consultant
Onsite Personal Shopping Consultant for Saks Fifth Avenue in Troy, MI. Responsible for building a personal shopping business within the Fifth Avenue Club, sourcing product across channels, executing client events, meeting sales targets, and growing clientele through in-person and digital engagement.
Saks Fifth Avenue — Personal Shopping Consultant in Troy, MI. Drive personal shopping sales and curate luxury client experiences onsite.
Chanel
Client Development Manager
Chanel is recruiting a Client Development Manager for its Westfield UTC boutique in San Diego to lead clienteling, VIP servicing and CRM initiatives. The role requires a proven luxury retail leader who can drive client acquisition, retention and elevated in-store experiences.
Chanel seeks a Client Development Manager at Westfield UTC, San Diego to lead clienteling, VIP events and CRM-driven sales.
Richemont
Client Data & Insights Analyst
The Client Data & Insights Analyst will own client datasets, build segmentation and CLV models, and deliver dashboards and recommendations that inform CRM, marketing and retail decisions across Richemont’s maisons. The role requires strong analytical fluency, commercial acumen and the ability to communicate insights to cross-functional stakeholders.
Richemont is hiring a Client Data & Insights Analyst in New York to drive CRM analytics and client segmentation for its maisons.
Chanel
Boutique Client Engagement Expert
Chanel seeks a Boutique Client Engagement Expert in Macau to provide highly personalised service to VIP clients, manage appointments and clienteling activities, and contribute to boutique sales while maintaining brand standards.
Chanel — Boutique Client Engagement Expert in Macau: deliver personalised luxury service and cultivate VIP client relationships.
Swatch
Customer Care Coordinator
Swatch seeks a temporary on‑site Customer Care Coordinator in Southampton to cover maternity leave. The role manages incoming customer enquiries, processes orders, returns and repair cases, maintains CRM records and liaises with logistics and retail teams.
Swatch is hiring a temporary Customer Care Coordinator (maternity cover) in Southampton, UK — on-site role handling customer enquiries, orders and after‑sales cases.
Christian Dior
Customer Service Center Team Leader
Christian Dior Couture is hiring a Customer Service Center Team Leader based in Seoul to lead and develop a high-performing client service team, resolve complex customer cases, and deliver KPI-driven sales and service outcomes. The role requires luxury customer-service experience, people leadership, shift availability and strong MS Office proficiency.
Christian Dior Couture in Seoul seeks a Customer Service Center Team Leader to lead client service operations and drive KPI performance.
Louis Vuitton
Client Services Advisor
Louis Vuitton seeks a Client Services Advisor in Ho Chi Minh City to deliver personalised omnichannel service, meet sales and quality KPIs, and manage client relationships using the ICON app. Requires a minimum of three years' client-facing experience in luxury or premium retail.
Louis Vuitton — Client Services Advisor in Ho Chi Minh City. Deliver omnichannel luxury client service, drive sales and manage client relationships.