Clienteling, CRM & VIP Relations Luxury Jobs – Page 14
There are 280 clienteling, crm & vip relations luxury positions currently open.
Swatch Group
Customer Service Specialist
The Customer Service Specialist will deliver premium client support for Swatch Group’s brands from the Miami office, handling inquiries, after‑sales cases, order tracking and coordination with technical service centres. The role requires strong customer orientation, meticulous recordkeeping and effective cross‑functional collaboration.
Swatch Group is hiring a Customer Service Specialist in Miami, USA to manage client inquiries and after‑sales support for its watch brands.
Chanel
Account Planning Specialist
Chanel seeks an Account Planning Specialist based in New York to build and execute strategic account plans that drive distribution, sell‑through and brand consistency across key retail partners. The role combines commercial analysis, cross‑functional coordination and client-facing presentation for a global luxury brand.
Chanel — Specialist, Account Planner in New York, NY: drive account strategy and commercial growth for a leading luxury house.
Burberry
Boutique Sales Associate
Client Advisor for a leading luxury maison in London responsible for delivering personalised client service, managing CRM, achieving sales targets and upholding boutique merchandising standards.
Leading luxury maison — Client Advisor in London, UK. Boutique sales role focused on personalised client service and achieving sales targets.
Burberry
Senior Manager, CRM Orchestration
Senior Manager, CRM Orchestration based in Paris responsible for designing and executing cross-channel customer journeys, managing MarTech orchestration, and optimising lifecycle programs to increase retention and lifetime value. The role partners closely with data, ecommerce and marketing stakeholders and leads testing, measurement and vendor integrations.
Confidential luxury house — Senior Manager, CRM Orchestration in Paris. Lead cross-channel customer journey strategy and MarTech orchestration.
OTB Group
Client Advisor
Marni, part of the OTB group, is hiring a Client Advisor for its Miami Design District boutique to provide personalised client service, manage CRM activity and achieve boutique sales targets.
OTB (Marni) seeks a Client Advisor in Miami Design District to deliver elevated client service and drive boutique sales.
Moët Hennessy
Head of Customer Marketing
The Head of Customer Marketing, based in Taipei (hybrid), will build a best‑in‑class customer marketing capability across APAC, aligning Brand and Sales to deliver on‑ and off‑trade activations, commercial analytics and scalable playbooks. The role demands strategic leadership, P&L discipline, and hands‑on executional ownership.
Moët Hennessy seeks a Head of Customer Marketing in Taipei — lead on- and off-trade activations, build BI capabilities and drive commercial customer partnerships.
Chanel
Top Client Experience & Development Manager
Chanel seeks a Top Client Experience & Development Manager based in Hong Kong to lead VIP clienteling and growth initiatives across Hong Kong and Macau. The role combines direct management of top-client relationships with coaching boutique teams, CRM activation, event delivery and KPI-driven commercial development.
Chanel is hiring a Top Client Experience & Development Manager in Hong Kong to lead VIP clienteling and growth for Fashion across Hong Kong & Macau.
LVMH
Customer Service Vendor Senior Manager
LVMH Beauty seeks a Customer Service Vendor Senior Manager in New York to lead North America BPO operations, align multi‑Maison service standards, and implement KPI-driven improvements and omnichannel technologies. The role reports to the VP of Transformation and requires coordination across Digital, Marketing and Operations teams.
LVMH Beauty in New York seeks a Customer Service Vendor Senior Manager to oversee BPO operations and drive omnichannel client service for multiple Maisons.
Van Cleef & Arpels
Client Development Assistant
The Client Development Assistant will support boutique clienteling and CRM operations in the Singapore boutique, coordinating appointments, maintaining client dossiers and assisting sales teams with post‑sale follow‑up and VIP events.
Van Cleef & Arpels in Singapore seeks a Client Development Assistant to support clienteling, CRM and boutique client relations.
Montblanc
Director of Client Experience
Montblanc is hiring a Director of Client Experience in New York to lead CRM, clienteling and VIP programmes across retail and digital channels. The role will develop omnichannel client strategies, manage a client experience team, and deliver measurable improvements in retention and lifetime value.
Montblanc seeks a Director of Client Experience in New York to lead clienteling, CRM and VIP programmes for the maison.
Saks Fifth Avenue
Personal Shopping Consultant
Onsite Personal Shopping Consultant for Saks Fifth Avenue in Troy, MI. Responsible for building a personal shopping business within the Fifth Avenue Club, sourcing product across channels, executing client events, meeting sales targets, and growing clientele through in-person and digital engagement.
Saks Fifth Avenue — Personal Shopping Consultant in Troy, MI. Drive personal shopping sales and curate luxury client experiences onsite.
Chanel
Client Development Manager
Chanel is recruiting a Client Development Manager for its Westfield UTC boutique in San Diego to lead clienteling, VIP servicing and CRM initiatives. The role requires a proven luxury retail leader who can drive client acquisition, retention and elevated in-store experiences.
Chanel seeks a Client Development Manager at Westfield UTC, San Diego to lead clienteling, VIP events and CRM-driven sales.