Clienteling, CRM & VIP Relations Luxury Jobs – Page 13
There are 349 clienteling, crm & vip relations luxury positions currently open.
Fendi
Client Development Director Europe
FENDI seeks a Client Development Director Europe to define and lead the European client development strategy, with responsibility for accelerating client acquisition, engagement, retention and loyalty across the continent. The role translates the European vision into clear strategy, ensuring alignment across Client Development, CRM, Clienteling and Private Clients functions, while leading the European Client Development organization and fostering a client-centric culture across retail.
FENDI seeks Client Development Director Europe in Rome to lead European client strategy, CRM and VIC development across retail markets.
Van Cleef & Arpels
Internship Assistant, Customer Service Project Coordination & Data
Van Cleef & Arpels, a prestigious high jewelry maison, seeks an internship assistant to support the Customer Service department for six months beginning January 2027 in Paris. The successful candidate will coordinate customer service improvements across global regions (US, Asia, Europe, Japan, Middle East), manage digital solution enhancements, and oversee internal communications and project promotion initiatives. The role combines project management, customer experience enhancement, and international coordination within a heritage-driven luxury environment.
Van Cleef & Arpels internship: Customer Service Project Coordination & Data support role in Paris. Six-month full-time position starting January 2027.
Van Cleef & Arpels
Brand Ambassador
Van Cleef & Arpels seeks a Brand Ambassador to represent the Maison to clientele through phone and web-based channels, delivering exceptional client support and driving sales from a state-of-the-art multichannel contact center. The successful candidate will cultivate enduring client relationships through expert product knowledge, professional advisory services, and outstanding commercial acumen, managing all inbound and outbound communications while maintaining stringent service levels and exceeding KPIs.
Van Cleef & Arpels Brand Ambassador role in Las Vegas, Nevada. Lead client relations via phone and web with luxury retail expertise and sales focus.
Christian Dior
Digital Client Advisor
Christian Dior Couture seeks a Digital Client Advisor to deliver exceptional, personalized service across multiple channels while driving commercial growth through digital selling and clienteling initiatives. This role bridges online and offline experiences, combining proactive client engagement, boutique coordination, and strategic relationship management to enhance customer loyalty and exceed KPIs. The successful candidate will leverage strong sales acumen and product knowledge to anticipate client needs and execute consultative selling approaches.
Digital Client Advisor at Christian Dior Couture in Courbevoie, France. Luxury client service role combining digital selling, clienteling, and boutique coordination.
Christian Dior
Client Development Program Manager
Parfums Christian Dior seeks an experienced Client Development Program Manager to lead the international deployment and optimization of the loyalty programme within the Omnichannel Directorate. This strategic role combines programme oversight across multiple markets, customer experience enhancement, and data-driven optimization. The position reports to the International Client Development Department and encompasses loyalty programme deployment coordination, benefits enrichment, digital integration, and comprehensive performance analysis.
Parfums Christian Dior seeks a Client Development Program Manager in Neuilly-sur-Seine to lead international loyalty programme deployment and optimization.
Saks Fifth Avenue
Personal Stylist Business Lead
The Personal Stylist Business Lead provides comprehensive administrative and operational support for a personal styling business within a luxury retail environment. Responsibilities encompass workflow coordination for styling teams, high-level calendar and appointment management, and logistics oversight for client shipments and alterations. The role monitors sales performance metrics, maintains KPI dashboards, and tracks client retention and acquisition, while serving as a liaison between the stylist's business and store leadership to ensure seamless client execution and brand alignment.
Personal Stylist Business Lead at Saks Fifth Avenue in New York, FL. $22.03–$27.54/hr. Coordinate styling operations and manage client services.
Richemont
In-Store VIC Manager
Embedded within a single Alaïa boutique, the In-Store VIC Manager drives clienteling excellence at store level, bridging headquarters strategy with daily floor execution. The role translates global directives into personalised client journeys, equipping the retail team with tools and confidence to develop the full client pyramid while personally animating the boutique's highest-potential relationships. Success is measured through depth of execution and portfolio growth.
Alaïa In-Store VIC Manager in London, UK. Lead clienteling excellence, manage high-value client portfolios, and drive boutique revenue at this luxury Richemont Maison.
Bvlgari
CRM Manager
Bulgari is seeking an experienced CRM Manager to lead customer relationship strategy across the UK region. The role encompasses developing and executing a comprehensive CRM strategy aligned with global headquarters guidance, managing customer lifecycle initiatives, segmentation, and multi-channel engagement campaigns. The successful candidate will mentor in-boutique CRM ambassadors, oversee budget management for boutique activities and client communication programs, and drive campaign performance through data-driven insights and optimization. Key responsibilities include designing customer lifecycle management strategies, managing customer database health, coordinating client events, and reporting on CRM KPIs to optimize brand visibility and client retention.
Bulgari CRM Manager in London: lead customer strategy, lifecycle management, and engagement initiatives. Full-time hybrid role for experienced CRM professional.
Van Cleef & Arpels
CRC Systems & QA Specialist
Van Cleef & Arpels seeks a CRC Systems & QA Specialist to drive service excellence across their customer contact center operations. The role encompasses quality management, coach-led advisor development, performance analytics, and digital systems optimization to enhance client experience and operational efficiency. The successful candidate will bridge quality assurance, training, and technology implementation while partnering across regional and HQ teams.
Van Cleef & Arpels CRC Systems & QA Specialist in Seoul, Korea. Drive service excellence through quality management, coaching, and digital systems optimization.
Bvlgari
CRM & Client Development Associate Manager
The CRM & Client Development Associate Manager oversees the end-to-end client journey within the market, shaping how clients build, experience, and celebrate their relationship with the Maison throughout their lifetime. Acting as the market's cultural ambassador, this role translates local client behaviors, rituals, and emotional expectations into strategic recommendations influencing retail experience, merchandising, communications, and training. Working cross-functionally across Retail, Marketing, Merchandising, and HQ teams, the position orchestrates a seamless omnichannel experience that strengthens client loyalty, advocacy, and lifetime value.
Bulgari seeks a CRM & Client Development Associate Manager in Dubai to drive client engagement strategy, omnichannel optimization, and cultural intelligence for the luxury watches and jewellery market.
Louis Vuitton
Client Services Specialist
Louis Vuitton Services Europe seeks a Digital Client Advisor for its Client Services Centre in Brussels to deliver exceptional inbound customer service across phone, email, and digital channels, primarily serving the French market. The successful candidate will build and maintain strong client relationships through personalized assistance, drive performance against KPIs, and exemplify the Maison's commitment to unparalleled service excellence. This temporary full-time position commences September 2026.
Louis Vuitton Services Europe seeks Digital Client Advisor in Brussels. Deliver exceptional luxury customer service via phone and digital channels, temporary full-time role, September 2026.
Louis Vuitton
Digital Client Advisor
Louis Vuitton Services Europe seeks a Digital Client Advisor based in Brussels to deliver exceptional customer service to German-speaking clientele across the EMEA region. The role encompasses inbound support via phone, email, and digital channels, with responsibility for building personalized client relationships, meeting commercial KPIs, and serving as an ambassador for the Maison's values of elegance and craftsmanship.
Louis Vuitton Services Europe: Digital Client Advisor - German Speaker in Brussels. Full-time temporary role providing exceptional customer service to German-speaking clients across EMEA.