Clienteling, CRM & VIP Relations Luxury Jobs – Page 12
There are 354 clienteling, crm & vip relations luxury positions currently open.
Bottega Veneta
Client Development Intern
Bottega Veneta seeks a Client Development Intern to support the EMEA region's client engagement initiatives from its Milan headquarters. The intern will coordinate client events, maintain the events database, conduct regional market research, and collaborate across PR, marketing, visual merchandising, and product teams to enhance customer experiences. Responsibilities include administrative support, vendor outreach, budget tracking, and the preparation of presentations and post-event reports.
Bottega Veneta Client Development Intern | Milan | Support EMEA client engagement and events with Kering's luxury house in a 6-month curricular internship.
Montblanc
Head of Global CRM
Montblanc seeks an experienced Head of Global CRM to lead its enterprise customer relationship management function from its Hamburg headquarters, beginning November 1, 2026. The successful candidate will direct a multi-functional global CRM department spanning technology, lifecycle marketing, and analytics; design and execute seamless client journeys balancing luxury brand storytelling with direct-to-consumer performance; oversee the CRM technology roadmap including Salesforce, SAP CRM, GCP, and Looker integrations while ensuring GDPR compliance; and optimize key CRM performance indicators including retention, email/SMS engagement, and lead generation through advanced attribution modelling.
Head of Global CRM at Montblanc in Hamburg, Germany. Lead enterprise CRM strategy, Salesforce & SAP management, and multi-functional teams.
Montblanc
Operations Coordinator, Client Relations
Montblanc seeks an Operations Coordinator to support the Client Relations team in delivering exceptional client experiences while optimizing day-to-day operations. The successful candidate will manage operational workflows, process corporate orders, oversee stock management within SAP, monitor client satisfaction metrics, and collaborate with ambassadors and cross-functional teams to achieve performance targets and drive continuous process improvement across the luxury client relations function.
Montblanc Operations Coordinator, Client Relations in Grand Prairie, Texas. Manage client relations operations, order fulfillment, and team coordination.
Versace
Manager, Clienteling & CRM
Versace seeks a Manager of Clienteling & CRM to lead the adoption and optimization of the My Versace clienteling platform across the US region. The successful candidate will develop targeted customer engagement strategies, coordinate training initiatives with retail teams, manage cross-functional stakeholder relationships, and oversee data quality for VIC and priority customer segments through integrated retail and digital channels.
Manager, Clienteling & CRM at Versace's New York Corporate Office. Lead My Versace platform adoption and VIC customer engagement strategy. $115K–$125K USD.
Chanel
Client Care Advisor
Chanel seeks a Client Care Advisor to serve as the primary contact for addressing client queries and needs across all channels. The role requires demonstrating comprehensive product knowledge, proactively resolving issues while maintaining service excellence, and building long-term client relationships through personalized, empathetic support. The advisor will collaborate with boutique staff and internal stakeholders to deliver a seamless omni-channel luxury experience underpinned by quality, trust, and differentiated service.
Chanel Client Care Advisor position in Kuala Lumpur, Malaysia. Deliver luxury customer experience and build client relationships across omni-channel platforms.
Francis Kurkdjian
Customer Service Coordinator (Internship)
Maison Francis Kurkdjian seeks a six-month internship in Global Customer Service, beginning January 2027, for a Master's-level candidate. The role encompasses order processing and complaint management across dual customer service hubs (Paris and USA), alongside continuous improvement of client experience through performance monitoring, knowledge base enhancement, and cross-functional collaboration with logistics, IT, and quality teams. This internship offers exposure to Salesforce Service Cloud, CRM operations, and omni-channel customer excellence within the luxury fragrance and cosmetics sector.
Maison Francis Kurkdjian internship: Global Customer Service Coordinator, Paris. 6-month role starting January 2027, hybrid model, Master's level candidates welcome.
Le Bon Marché
Customer Service Advisor
Le Bon Marché, the legendary Parisian department store on the Left Bank, seeks a full-time Customer Service Advisor for its Grande Epicerie team. Reporting to the Customer Service Director, this fixed-term contract (13 October 2026 – 15 January 2027) involves managing customer inquiries across multiple channels—phone, email, social media, and mail—while promoting services, addressing complaints, and maintaining client satisfaction for both the physical store and e-commerce platform.
Le Bon Marché seeks a Customer Service Advisor in Paris. Fixed-term contract (Oct 2026–Jan 2027) managing omnichannel customer support for Grande Epicerie.
Van Cleef & Arpels
CRM Coordinator Intern
Van Cleef & Arpels seeks a full-time CRM coordinator intern to support the Client Development department. The intern will assist with annual customer contact plan management, campaign brief development, and performance tracking across conception, execution, and analysis phases. Collaboration with internal departments including Marketing, Communication, and Regional teams will be essential. Training in the Maison's heritage and values through L'École des Arts Joailliers will be provided.
Van Cleef & Arpels CRM Coordinator Intern, Paris. 6-month full-time internship starting January 2027.
Francis Kurkdjian
Global CRM & Clienteling Intern
Maison Francis Kurkdjian (LVMH Group) seeks an intern to support its Global CRM and Clienteling strategy within the Omnichannel department. This six-month position offers comprehensive exposure to customer relationship management, encompassing CRM campaign implementation, clienteling project coordination, and operational analytics. The intern will work directly under the CRM & Customer Experience Manager, collaborating with cross-functional teams across marketing, e-commerce, IT, and global markets to enhance customer engagement.
Maison Francis Kurkdjian Paris internship: Global CRM & Clienteling support role, 6 months from January 2027, hybrid work.
Celine
Client Service Advisor
Céline seeks a seasonal Client Service Advisor to join its Omnichannel Client Services team in New York from October 2026 through January 2027. The role involves managing client requests across digital and store touchpoints—including phone, email, chat, and social media—while providing personalized product guidance and resolving claims or complaints. The candidate will support operational functions such as refund processing and fraud review while maintaining Céline's standards for seamless, luxury-caliber service.
Céline hiring seasonal Client Service Advisor in New York (Oct 2026–Jan 2027) at $22–$26/hr. Omnichannel client support role.
Chanel
Client Marketing Assistant
Chanel seeks an internship candidate to support the Client Marketing team at the Paris Fashion Boutiques. The role encompasses event conceptualization and execution, customer knowledge and engagement program development, and customer experience analytics. The intern will contribute to VIP client events, train retail associates in clienteling best practices, analyze customer data across product lines and engagement metrics, and optimize in-store experience through mystery shopping and satisfaction survey analysis.
Chanel Client Marketing Assistant internship (6 months) in Paris, starting January 2027. Support VIP events, customer engagement, and retail excellence.
Bottega Veneta
CRM Campaign Intern
Bottega Veneta seeks a CRM Campaign Intern to execute day-to-day campaign operations across multiple CRM channels, including newsletters, mobile marketing, and customer journeys. Reporting to the Global Campaign Manager, the intern will coordinate content development with internal and external stakeholders, manage seasonal campaign implementations, analyze campaign performance metrics, and support regional campaign requests.
Bottega Veneta CRM Campaign Intern, Milan, Italy — Execute CRM campaigns across newsletters, mobile marketing, and customer journeys. 6-month curricular internship.