Clienteling, CRM & VIP Relations Luxury Jobs – Page 10
There are 354 clienteling, crm & vip relations luxury positions currently open.
Hublot
Client Advisor
Hublot seeks a proactive Client Advisor to join its Hamburg boutique, responsible for building and nurturing a network of existing and prospective clientele through strategic clienteling initiatives. The role demands consistent CRM utilization, identification of customer occasions and preferences, and delivery of exceptional boutique experiences that align with Hublot's Art of Fusion philosophy. This position combines frontline client engagement with backend relationship management to generate sustainable sales opportunities and long-term customer loyalty.
Hublot Client Advisor position in Hamburg offering luxury boutique clienteling role within LVMH Group with CRM-focused relationship management and sales targets.
Chanel
Customer Care Advisor
Chanel Customer Care seeks an experienced Customer Care Advisor to serve as a key touchpoint in the customer journey. Operating from a Shanghai-based contact center, the successful candidate will manage customer inquiries across multiple channels—telephone, email, and online chat—while delivering luxurious, personalized service aligned with Chanel's exacting standards. The role encompasses boutique appointment coordination, product information provision, complaint resolution, and after-sales support, requiring proactive communication with boutique teams and internal departments across markets to ensure a seamless and consistent customer experience.
Chanel Customer Care Advisor position in Shanghai. Full-time role managing customer inquiries across multiple channels with luxury service standards. 3+ years experience required.
Delvaux
Client & Events Manager
Delvaux, the world's oldest fine leather goods house founded in 1829, seeks a Client & Events Manager to oversee customer relationship management, retail events, and client experience across its Hong Kong SAR operations. This role bridges reporting analytics, experiential marketing, and VIP client development, reporting directly to retail leadership. The successful candidate will manage CRM tools and email campaigns, develop boutique-specific client acquisition and retention strategies, coordinate retail events and activations, drive customer service excellence across the retail network, and partner with store teams to build and nurture high-value client relationships.
Delvaux seeks a Client & Events Manager in Hong Kong to lead CRM strategy, retail events, and VIP client development for the world's oldest fine leather goods house.
Fendi
Private Clients Relations Manager
Private Clients Relations Manager for the European retail network, responsible for developing and recruiting elite clientele through VIC (Very Important Customers) network implementation across Fendi flagship and regional stores. The role focuses on maximizing profitability within the high-end segment through strategic clienteling initiatives, CRM database optimization, and bespoke experiences for affluent clientele, operating as a liaison between stores and corporate Client Development to ensure alignment with Fendi's luxury heritage and identity.
Private Clients Relations Manager at Fendi, Rome. Develop elite clientele and lead VIC initiatives across European luxury retail network.
Christian Dior
Influencer Marketing Manager, Skincare
This role drives the influencer marketing strategy and execution for the skincare category, with a primary focus on mid-tier influencers, micro-influencers, and KOCs across key China social platforms. The incumbent will build credible and compelling skincare conversations around product efficacy, ingredient education, routine integration, and product proof, translating technical benefits into consumer-relevant content while supporting brand desirability, search interest, online conversion, and offline retail performance.
Parfums Christian Dior seeks an Influencer Marketing Manager for Skincare in Shanghai. Lead strategy, creator partnerships, and content across RED and Douyin.
Louis Vuitton
Client Development Intern
Louis Vuitton Services Europe seeks a Client Development Intern to support clienteling initiatives across the CSC Europe region. The successful candidate will manage database administration, assist in analyzing client performance metrics, support public relations and communication activities, and help optimize customer engagement strategies through ICONs and targeted client outreach programs.
Louis Vuitton Services Europe seeks Client Development Intern in Brussels to support clienteling and CRM initiatives across EMEA region. January 2027 start.
Berluti
Client Development Assistant
Berluti seeks a Client Development Assistant to support the CRM and Events Manager within the Retail Europe & Middle East department across 13 boutiques. The successful candidate will coordinate customer journey analysis and clienteling activities, manage CRM tools and digital implementations at store level, organize client events, and conduct monthly experience quality assessments. This six-month internship commences January 2027 at the Paris 8th arrondissement headquarters.
Berluti internship: 6-month Client Development Assistant role in Paris supporting CRM and retail events across European boutiques, January 2027.
Chanel
Boutique Marketing Manager
Reporting to the Boutique Director, this role drives client marketing initiatives and develops customer relationships to elevate the boutique's commercial performance and luxury positioning. The ideal candidate will implement CRM strategies, analyze client data to inform clienteling objectives, coordinate personalized experiences, and support the sales team in delivering exceptional service aligned with the House's premium standards.
Chanel Boutique Marketing Manager in Abu Dhabi. Drive client engagement, CRM strategy, and luxury experiences in this mid-level marketing role.
Galeries Lafayette
Marketing & Loyalty Program Intern
Groupe Galeries Lafayette seeks an ambitious marketing intern to join the Performance and Loyalty team within the Marketing and Communications division. The role combines performance marketing operations, competitive benchmarking, loyalty program management, and process optimization across luxury retail channels including beauty, fashion, jewelry, and home categories. The successful candidate will support commercial campaign delivery, analyze customer behavior, track market trends, and manage loyalty platform evolution while collaborating across headquarters, physical stores, and digital channels.
Galeries Lafayette seeks Marketing & Loyalty Program Intern in Paris, France—support performance campaigns, customer loyalty optimization, and retail strategy across luxury divisions.
Van Cleef & Arpels
CRM Project Manager
Van Cleef & Arpels seeks a CRM Project Manager to coordinate customer relationship strategy and action plans for the École des Arts Joailliers, focusing on audience retention and partnership opportunities. Reporting to the CRM Manager, this role involves implementing and auditing customer database management tools across multiple international campuses while collaborating with school departments and the central Client & Digital Services team to drive CRM strategy deployment, performance monitoring, and audience analysis.
CRM Project Manager position at Van Cleef & Arpels in Paris, France. Coordinate customer strategy and CRM implementation across international campuses.
Christian Dior
Commercial Key Account Intern
Parfums Christian Dior seeks an internship candidate to support the Commercial Sell-In team across the Benelux region, assisting Key Account Managers and cross-functional teams in market analysis, loyalty program development, retail performance tracking, and operational excellence. The intern will contribute directly to the luxury beauty brand's commercial strategy through data management, competitive intelligence, and trade follow-up activities.
Parfums Christian Dior: Commercial Key Account Intern in Brussels, Belgium. Support luxury beauty sales operations.
Berluti
Communications Intern — CRM & Client Experience
Berluti, the prestigious all-men's luxury fashion house founded in Paris in 1895 and owned by LVMH, seeks an intern to support its Client Development direction on CRM campaigns and customer experience initiatives. Over a 6-month contract beginning January 2027, the successful candidate will coordinate one-to-many campaigns (newsletters), manage A/B testing optimization, oversee client events across the global network, and ensure seamless execution of client gift deliveries. This role offers exposure to cross-functional stakeholder management and real-world luxury brand marketing execution.
Berluti internship in Paris: 6-month CRM & client experience communications role beginning January 2027. Support campaign management and client events.