Clienteling, CRM & VIP Relations Luxury Jobs
There are 278 clienteling, crm & vip relations luxury positions currently open.
Richemont
Client Service Project Coordinator
Richemont seeks a Client Service Project Coordinator to oversee and execute client-facing projects in Tokyo. This role bridges client relationships and internal operations, ensuring seamless project delivery, stakeholder communication, and service excellence across the ultra-luxury portfolio.
Richemont Client Service Project Coordinator in Tokyo | Luxury project management and client liaison role.
Tiffany & Co.
Client Care Advisor
Tiffany & Co. seeks a Client Care Advisor to deliver luxury, best-in-class client experiences across multiple contact channels including phone, email, and live chat. The role combines client service excellence with commercial sales targets, requiring the candidate to build meaningful relationships with clients while demonstrating product expertise and executing elevated sales recommendations. This position supports the Hong Kong, Macau, and Taiwan markets and requires fluency in both Mandarin and Cantonese.
Tiffany & Co. Client Care Advisor in Singapore – deliver luxury client experiences across multiple channels while meeting sales targets.
Sephora
Manager, Social & Community Marketing
Sephora is seeking a Manager for Social & Community Marketing to shape and execute social media strategies across the Southeast Asia and Oceania region. Reporting to the Senior Manager of Brand & Communications, this role oversees social strategy across owned and earned channels, developing influencer programs, managing creator content across organic and paid campaigns, and ensuring on-brand community experiences that drive engagement and social share of voice. The incumbent will work cross-functionally to deliver regional toolkits, analyze performance metrics via social listening tools, and lead reciprocal partnerships with brand partners to achieve mutually beneficial business objectives.
Sephora seeks Manager, Social & Community Marketing in Singapore to lead omni-channel social strategy across Southeast Asia and Oceania region.
Christian Dior
Regional Director, Client Engagement
The Regional Director of Client Engagement partners with the Regional Vice President to execute client strategy across all tiers by developing retail leadership and sales advisors within the territory to support relationship-driven selling and a retail culture centered on client cultivation. This multi-faceted role allocates 65% of responsibilities to client development, 20% to client engagement initiatives, and 15% to top-tier client cultivation, requiring extensive in-store presence and strategic oversight across boutiques in the region.
Christian Dior Couture seeks Regional Director, Client Engagement in Miami to drive client strategy and retail leadership development across luxury boutiques.
Le Bon Marché
Clienteling Coordinator
As Clienteling Coordinator at La Samaritaine, this role supports the operational implementation of the company's clienteling strategy across the selective distribution network. The incumbent participates in defining strategic initiatives, deploys targeted relational tools and programs, provides support to sales teams, and contributes to performance analysis—all with the objective of personalizing the customer experience and strengthening client loyalty. This position requires mastery of CRM tools (ideally Salesforce), strong analytical capabilities, and collaborative leadership across cross-functional teams.
La Samaritaine seeks Clienteling Coordinator in Paris, France—CRM specialist to drive customer personalization strategy and Salesforce operations.
Prada
Client Services Specialist
Prada seeks a Client Services Specialist to join its Client Services team, supporting clients across the EMEA region through phone, chat, email, and WhatsApp. The role combines high-quality assistance with strategic sales acumen, delivering personalized product guidance while managing omni-channel interactions and driving client retention and loyalty. The incumbent will coordinate with EMEA boutiques and corporate departments to resolve inquiries, including post-sale support for deliveries, returns, repairs, and refunds, while maintaining focus on both service excellence and sales targets.
Prada seeks a Client Services Specialist in Milano to deliver luxury omnichannel support across EMEA, combining client care with sales expertise.
Celine
Digital Private Client Specialist
Céline seeks an accomplished Digital Private Client Specialist to elevate the brand's omnichannel client experience and drive high-value sales through strategic digital engagement. With a minimum of 5–7 years of progressive luxury fashion retail experience and expertise in digital sales, clienteling, and ultra-high-net-worth relationship management, the successful candidate will cultivate and expand a curated portfolio of VIP clients, leveraging advanced digital platforms, live chat, and virtual consultations to deliver personalized, elevated shopping experiences. This role demands exceptional digital fluency, sophisticated communication skills, and the ability to seamlessly integrate retail, omnichannel, and strategic partnership acumen within a dynamic, forward-thinking luxury environment.
Céline Digital Private Client Specialist position in New York offering $26–$28/hr. Drive luxury sales through omnichannel engagement and strategic client relationship management.
Bvlgari
Retail Performance & CRM Analyst
Bvlgari seeks a Retail Performance & CRM Analyst to join its Caribbean & Latin America regional office in Coral Gables, Florida. The successful candidate will support the Retail Performance & CRM Department through reporting, sales and client analysis, retail incentives, and budget processing to drive business growth and development across the region. The role generates actionable consumer insights and provides analytical support to drive strategies and programs both within the department and cross-functionally.
Bvlgari Retail Performance & CRM Analyst position in Miami/Coral Gables. Support sales analysis, client insights and CRM operations for Caribbean and Latin America region.
Celine
Global Client Engagement Assistant
Céline seeks a motivated Global Client Engagement Assistant to join its CRM & Data team for a six-month internship commencing July 2026. The successful candidate will support the development and execution of client engagement campaigns, manage multilingual email implementations, coordinate regional and central team efforts, and deliver analytical insights on campaign performance and competitive trends. This is an entry-level opportunity within a French luxury fashion house that is part of the LVMH group.
Céline internship: Global Client Engagement Assistant, CRM & Data team, Paris. 6-month program July 2026.
Chanel
Reward Operations Specialist
Chanel seeks a Reward Operations Specialist to manage and optimize the execution of loyalty and rewards programmes. This role encompasses programme administration, data management, participant communications, and cross-functional coordination to ensure seamless delivery of customer incentive initiatives aligned with brand values and commercial objectives.
Chanel is hiring a Reward Operations Specialist in London to administer loyalty programmes and optimise customer incentive initiatives.
Hermès
Customer Advisor
Hermès seeks a trilingual Customer Advisor fluent in German, English, and French to support its European e-commerce operations and customer relations center based in Paris. This fixed-term contract role involves managing end-to-end customer interactions across multiple channels—phone, email, and WhatsApp—while serving as the single point of contact for both e-commerce clients and customers seeking to reach European retail stores. The successful candidate will deliver exceptional service consistent with Hermès' luxury brand standards, process and follow orders, handle inbound store inquiries, and proactively build customer relationships through consultative selling and omnichannel support.
Hermès seeks a trilingual Customer Advisor (German/English/French) in Paris for fixed-term e-commerce and retail customer support role.
Moët Hennessy
Customer Marketing Manager
Moët Hennessy seeks a Customer Marketing Manager to develop and execute BTL marketing strategies across Modern On-Trade and High Energy channels, driving commercial value and brand desirability. Reporting to the Head of Customer Marketing, the successful candidate will bridge Brand Marketing and Sales, translating brand strategy into compelling customer and consumer experiences through activation planning, implementation, measurement, and scalability.
Moët Hennessy | Customer Marketing Manager, Hong Kong. Drive BTL activations across Modern On-Trade channels within luxury wines and spirits.