Clienteling, CRM & VIP Relations Luxury Jobs
There are 306 clienteling, crm & vip relations luxury positions currently open.
OTB Group
Client Engagement Project Manager
Maison Margiela seeks a Client Engagement Project Manager to spearhead the design and execution of the house's comprehensive client engagement strategy across global markets. Based at headquarters in Paris, the role collaborates with regional teams and cross-functional departments—including marketing, retail, merchandising, and communications—to orchestrate impactful client experiences encompassing gifting initiatives, client events, in-store and off-store activations, and exclusive VIP institutional experiences that strengthen client relationships, drive commercial objectives, and embody the Maison's distinctive vision.
Maison Margiela seeks a Client Engagement Project Manager in Paris to drive global client strategy and premium experiences.
Richemont
Head of Experiences
Richemont seeks a strategic Head of Experiences to lead the experiential and client engagement initiatives across the Middle East, India, and Asia-Pacific territories. This executive role encompasses the design, development, and execution of premium brand experiences, VIP programs, and personalized client touchpoints aligned with Richemont's ultra-luxury portfolio. The incumbent will drive innovation in customer experience delivery, oversee cross-brand experience strategy, and establish benchmarks for excellence in client-facing programming.
Richemont Head of Experiences role in Dubai. Lead premium brand experiences and client engagement across MEIAT.
Sephora
Manager, Integrated Marketing
Sephora SEA ANZ seeks an Integrated Marketing Manager to lead omnichannel campaign strategy and execution across eight Asia Pacific markets. Reporting to the Senior Manager of Integrated Marketing, this role focuses on developing and executing regional marketing campaigns, managing cross-functional teams, and translating product strategies into compelling consumer activations across digital, retail, and social channels. The successful candidate will drive campaign planning, market-specific adaptations, performance reporting, and cross-functional collaboration across merchandising, creative, analytics, and retail operations.
Sephora Singapore seeks an Integrated Marketing Manager to lead omnichannel campaigns across SEA ANZ markets. Full-time hybrid role.
Sephora
Assistant Manager, Loyalty Marketing
Sephora seeks an Assistant Manager, Loyalty Marketing to drive regional loyalty program performance across Southeast Asia and Oceania through strategic campaign planning, execution, and optimization. The role encompasses member recruitment, retention, and lifecycle growth initiatives across 8 markets, requiring strong campaign management expertise paired with customer lifecycle marketing acumen and cross-functional collaboration. This hybrid position reports to the regional team and requires oversight of loyalty mechanics, stakeholder coordination, and performance analytics to ensure commercially impactful member experiences.
Sephora Asia Pacific seeks Assistant Manager, Loyalty Marketing in Singapore—drive loyalty campaigns and member engagement across 8 Southeast Asian and Oceania markets (hybrid role).
Kendo
Associate Manager, CRM
Kendo Holdings, Inc., the LVMH-owned beauty brand developer and wholesaler, seeks an Associate Manager, CRM to drive revenue and engagement across Email, SMS, and in-app CRM channels. Reporting to the Director of CRM, this role owns end-to-end campaign strategy, execution, and performance optimization across tentpoles, promotions, launches, and TikTok Shop CRM, ensuring seamless alignment with Marketing, Digital, and E-commerce priorities. The successful candidate will combine operational excellence with strategic thinking, leveraging data insights to enhance customer experience and campaign performance.
Kendo Holdings (LVMH) seeks Associate Manager, CRM in San Francisco to drive Email, SMS, and TikTok Shop CRM strategy and execution. $81,900–$102,400.
Richemont
Team Lead, Customer Relations Center
The Team Lead for the Customer Relations Center oversees operations of an online retail customer service function in Las Vegas, managing a team responsible for handling customer inquiries, order management, and support across digital channels. This role combines supervisory responsibilities with direct engagement in maintaining exceptional service standards aligned with luxury retail expectations.
Team Lead for Customer Relations Center in Las Vegas at Richemont – supervise online retail customer service operations for luxury brands.
Tiffany & Co.
Client Advisor, Contact Centre
Tiffany & Co. seeks a Client Advisor for its Toronto Bloor Street boutique to deliver luxury, best-in-class client experience across multiple contact channels—phone, email, and live chat. This role embodies the Tiffany brand through elevated, authentic communication; builds long-term client loyalty through personal connections; and balances exceptional service with achievement of commercial sales targets and goals. The advisor will demonstrate comprehensive product knowledge, engage in proactive recommendations, and resolve client issues with empathy while maintaining full compliance with brand policies and processes.
Tiffany & Co. Client Advisor, Contact Centre in Toronto—deliver luxury client service across phone, email, and chat. CAD $20.57–$27.83/hr, full-time.
Chanel
Client Engagement Intern
This internship offers exposure to luxury client engagement and relationship management within the Chanel organization. The intern will support the client engagement team in daily operations, including event coordination, CRM management, and the development of personalized client experiences that reinforce brand loyalty and client satisfaction.
Chanel Client Engagement Internship in Milan — support luxury clienteling and relationship management.
Sephora
CRM & Business Analysis Manager
Sephora seeks a CRM & Business Analysis Manager to design and deploy an omnichannel commercial activation strategy across France, driving customer value and engagement through targeted offers and multi-channel contact plans. The successful candidate will monitor campaign performance, manage test-and-learn initiatives, ensure operational excellence, and lead a team of four professionals while collaborating with cross-functional Europe teams.
Sephora seeks CRM & Business Analysis Manager in Neuilly-sur-Seine, France. Lead omnichannel customer engagement strategy and manage a CRM team.
Saks Global
Personal Stylist Assistant
The Personal Stylist Assistant supports a luxury styling practice in Atlanta, assisting with client consultations, wardrobe assessments, and the coordination of styling sessions. The role combines administrative excellence with a keen eye for fashion, requiring the incumbent to maintain client records, organize fittings, and contribute to trend research and presentation materials.
Personal Stylist Assistant position in Atlanta. Support luxury styling consultations and wardrobe curation.
Moët Hennessy
Customer Marketing Manager
Moët Hennessy seeks an experienced Customer Marketing Manager to develop and execute customer marketing strategies that drive commercial value and brand desirability across Modern On-Trade and High Energy channels in Asia Pacific. Reporting to the Head of Customer Marketing, this pivotal role serves as the essential bridge between Brand Marketing and Sales, translating brand strategies into compelling customer and consumer experiences through BTL activations, POSM management, and venue partnerships.
Customer Marketing Manager at Moët Hennessy Hong Kong — develop BTL strategies and drive brand activation across Modern On-Trade and High Energy channels within LVMH.
Christian Dior
Digital Client Advisor
This role delivers personalized and exceptional client service for Christian Dior Couture, bridging digital and physical retail channels to drive commercial success. The Digital Client Advisor engages with clients through multiple touchpoints to understand preferences, provide product recommendations via digital selling techniques, and coordinate seamless omnichannel experiences. By maintaining close collaboration with retail locations and leveraging clienteling initiatives, the position fosters long-term relationships and drives repeat business while achieving key performance indicators aligned with Dior's luxury positioning.
Christian Dior Couture seeks Digital Client Advisor with Italian language skills in Courbevoie, France. Full-time CDI position blending luxury client service and digital selling expertise.